Petland Albuquerque

Eileen L. Smith

2023-12

This was a fun pet store. You could tell they really love the pets. It's interesting that all the men have the same haircut and beard's style. all the staff war jungle seemed uniforms, which I really enjoyed. the animals are on the expensive side. But this way, you're sure that the pet will go to a good home. That will actually value the pet. They had oxygow's they had cockatoos they had little parrots that was wonderful. This place had the most expensive Beta fish. I have ever seen $30 for a fancy Beta fish. But this place also had the best way of keeping a displaying their bed of fish I have ever seen..

Teresa Austin

2024-04

Got a happy baby bunny here !Employees also really educated on rabbits, the man who is extremely calm and speaks slowly really did a great job!!

Leonel Briseno

2024-04

These people are amazing. I had been looking for a baby cockatiel for awhile now. They took my name and called me as soon as one was available. The staff was friendly and helpful. This is my go to place for birds.

hazel Cortez

2024-03

Everyone was very friendly very nice. We bought my daughter a hedgehog. Unfortunately the hedgehog died within about a month. Very sad. My daughter is very distraught. She loved Sonica she got very sick all of the sudden we called. The lady said they couldn’t do nothing about it because pet warranty was seven days. We paid over 300$ definitely worth to see my daughter happy wish they had better pet warranty’s unfortunately, we couldn’t find a exotic vet in time she had a disease

Delphine Henry

2024-04

Amazing small petland. The staff are friendly. You can axolotls, dwarf hamsters, bunnies and parrots. Lots of unique animals. It's fun to visit even if your not getting anything.

Jennifer Moore Walker

2024-04

This store is of the highest quality. However, some the patrons leave much to be desired. My grandson was in the store today to pick out a bearded dragon for his 6th birthday. When my grandson and daughter approached the enclosures this trashy and rude woman said, “If you are here to buy this bearded dragon, you can’t it’s mine..” “There is another one on the end. It’s a lot cheaper.” First and foremost, mind ya. No one asked you. Secondly, I hope you feel really powerful being an idiot to a six year old on his birthday. Instead of being compassionate and a good human, you chose to be a dirt bag. It’s ok though because karma will teach you what your mama never could.

Vanessa Cleaver

2022-05

Went in to purchase fish. The employees were helpful and knowledgeable. The manager was out on the floor also and was helping people. They carry a large variety of fish and aquatic creatures. They can even special order for you. They also have a good variety of small, fuzzy animals, amphibians, and birds. I will visit here again.

Gayle V

2022-05

We love Petland. They have a great selection of pets and the staff are knowledgeable. We’ve purchased many of our little pets here over the years. We recommend coming here to buy your next little family member. :)

Diana Williams

2024-04

Great selection of pet products, friendly and knowledgeable staff. All birds and animals look very healthy, they take great care of the animals.

Kym Diamond

2017-05

Petland is a wonderful place! I love how customers can interact with the animals. It helps in the decision-making process and also helps to socialize the animals. The staff is friendly, although usually stretched fairly thin. Safari nights on Thursday nights are fantastic! Such a great weekly event for the kids and a wonderful way for everyone to learn more about the animals.

Hi

2023-05

It was marvelous. The workers there are very experienced with the handling of animals. If you ask questions about any animals care they will be informed. Personally I love the budgies, here are some pictures of me holding some of the little animals. The conditions of the animals are good. There are birds, tarantulas, snakes, ferrets, scorpions, sugar gliders, hedgehogs, corn snakes, ball pythons, parrots, leopard geckos and all types of other lizards, such as bearded dragons.

Brian Tankersley

2024-02

Love this place; so fun to play with the small animals and help them get socialized. Staff is knowledgeable and helpful. Great selection though I wish they carried Iams.

Psm Msp

2024-02

Unknowledgeable staff very rude. Do not know what they're doing or anything about what they're selling. They keep all their reptiles in small tanks. The lizards can not stretch out flat because of how small the tanks are. Your patronage to this place contributes to their animal cruelty.

Minnette Samuel

2024-04

Such a great pet store! They take great care of their animals and are very knowledgeable

Ryan Nugent

2022-05

I was helped put by a very knowledgeable and awsome girl! She helped me get everything I needed for my ferret! I checked out the marshal farm they come from no inbreeding so tumers and cancer are slimmer chances, and there free range, there animals are great and clean very well taken care of and alot better condition and environment than other places I looked, also they have the best prices, and the girl even helped me get everything to my car! I would recommend this place to anyone! Only thing that made me sad was they wouldn't let me pay for the ferret and come back to pick it up in a hour. There was only 2 left so I wanted to make sure I got one. But they explained they didn't want to put it in the back so that was fine and I understood. The ferret prices here are about 50 to100 dollars cheaper than other places. And there already friendly! My ferret is already hanging out with me and laying in bed, exploring the house and full of energy! There not depressed or Mall nourished or anything! Must go to pet land!!

Chris R.

2021-05

I visited in late November, with the intention of purchasing either a Ball Python or Corn Snake, plus the respective complete setup.The staff is knowledgeable and very welcoming. For me, patience was their greatest virtue. I spent quite a bit of time deciding on the species, then the particulars of the setup, then even more time selecting the specific Corn Snake I wanted. All the while, the staff was answering questions, and checking in on me. Although they had a limited stock of all-inclusive snake setup kits, I was able to piece together my set and get the discount for the animal.Regarding my animal, it was healthy when I bought it, had (and still has) a great feeding response, and is very much active. This place has a great selection of Corn Snake morphs. I understand they feed snakes at the beginning of the week, so I recommended purchasing one on Friday or the weekend, to avoid regurgitation from the stress of moving it to a new environment.The staff is also very happy to have customers bring in their large reptiles to interact with- call in advance to ensure everyone is ready to check it out. I am very pleased with the initial and continued service here. If you are in the market for a reptile, this is the place to go.

Natalie Hadley

2023-11

Clean, happy, socialized animals, loving and devoted staff. I’m currently searching for a female Eclectus Parrot because I saw they adopted one out many years ago. I stopped by to check out their birds and they were wonderful to speak with and evaluate. If they had had the bird I was looking for I would have worked with them happily. Terrie is a wonderful person. Sometimes the brightest stars burn the hottest-bringing with them hate and drama. This is the kind of person Terrie is-truly an amazing person. And sometimes amazing, kind people are taken advantage of. That’s why there are negative reviews at all about her. She’s wonderful and ignore them. They don’t have the Bird I’m looking for but they had beautiful well socialized Quakers, Conures, and budgies. No Macaws currently or Cockatoos, etc.

GXTH

2023-12

Everyone here is so friendly I love to come here to have my bird claws clip but the problem is when I tell them to not clip my birds wings but they still do it and I don't really appreciate it besides that I love this place

Max Pena

2020-05

Five stars if they had what we needed but understandably they had limited inventory pre-move to the new location. As a result, we missed out on 10% discount on supplies for terrarium with our reptile purchase. We are very happy with our red uromastyx geyr. Staff was friendly and knowledgeable. On a side note, they should start to stock millet substrate for their arid desert reptiles particularly their herbivore reptiles.

Christina Nunez

2021-05

I have found that Pet land is so much more together and knowledgeable than other locations. I have been to Petco and Petsmart. Clark's is also really good, but you can tell the animals are cared for and maintained, and I honestly believe even socialized more here. We bought a corn snake and hamsters (on multiple occasions). They always know their stuff, will the time to help you and the animals have been great! Even going there for food and just to ask questions I've never been steered wrong.

Dominic Loveless

2021-05

Friendly, helpful, courteous, good selection of critters. I bought 2 adult discus from there and they are loving it in my 75 gallon tank

Sam “OctoKoy” Williams-Earl

2023-07

Staff are super wonderful, prices are great. Great place to go for dog treats that aren't your usual store bought crud. My girl loves the pigs ears which are 15 for $10.

Samantha Lienau

2019-05

I purchased a parrot from them and the experience is amazing. My girl is still a little too young to leave so I visit her almost every day. The staff is wonderful and always helpful. For a first time bird mom purchasing a larger bird I had so many questions and they have provided so much help and everyone is willing to answer all my questions and make sure we are doing things properly. They care about their animals unlike most pet stores so they make sure they are a good match for the people with whom they go. Looking forward to getting my girl home and we will definitely be going back in to visit. Love Terrie and all the staff, if you are looking for a new family member or just a fantastic customer experience with people who know what they are talking about, petland is the place to go.

Melissa McDonald

2019-05

Hello to everyone who has viewed my previous posts about how amazing Petland is and viewed the pics of my beloved Miss Dusty Gray, the dearest Dwarf Jersey Wooly bunny I adopted September 2018. She's such an intelligent, tiny little fur baby whose brought me and my family such joy. Weighing less than 2lbs she looks tripple her weight with all her gorgeous wooly hair. Thanks to the knowledgable staff at Petland, I learned that Jersey Wollies are very smart animals who can be trained. She's potty trained and uses her bunny box, I trained her to stand up to get treats and recently we started playing "catch" with 100% natural apple tree sticks. It's such an incredible experience to give Miss Dusty Gray an apple stick ( I just hold it up to her mouth), have her take it and toss it back to me to catch! She was about 1 year old when I adopted her and we established an amazing bond in less than 6 months. Thanks Petland!

Alexandria Baca

2023-05

I have to say that I really appreciate Connor and his assistance. He was always so sweet and kind when I’d go in, which was just about every day. I never had any issues with any of the workers, however, this older woman was the rudest person I’ve ever encountered there. I used to go in daily, but now I’ll never go back in because of her. She’s extremely snide/rude and should not work in the customer service industry if she’s going to act this way. The unfortunate thing is that I’m pretty sure she’s the owner. I was going to buy a ferret, which is upwards of 400$, but she was rude and has now lost my business. I’d recommend going somewhere else- she doesn’t deserve your time or money. You can try Clark’s Pet Emporium or another local business, since I’ve never had any issues there.

Frances Abeyta

2022-05

Knowledgeable staff. I bought both of my bunnies from here and have had nothing but wonderful experiences.

Jane Salinas

2023-10

Horrible service. Sold me a sick sugar glider that died after a week. Have continuously been in contact with the store for months who repeatedly told me that they would replace it when they had that same color morph come in. I have the call recordings of these interactions. I called today for an update and the owner told me her employees would never say that, I offered to send her my call recordings and she said she didnt need them because the employee that sold me the animal would know better than to say that. I spent over $500 for animal that was sick and died. Owner said her gliders are yellow because they pee on themselves (not true) and before she cut me off on the call I didn't get the chance to tell her I had a necropsy done on the glider they sold me and it DID die from illness not from loneliness like she said. She recommends keeping gliders together within a matter of days instead of following medical advice of separation periods to ensure sickness/parasites cannot be transmitted between your pets.-necropsy was 450, did not go to vet because glider died before the appointment, you repeatedly said you wouldn't leave a glider without a cage mate for more than a few days even those there should be a quarantine period which you mentioned you would do for birds but not gliders. They can and do use the bathroom everywhere but they groom themselves and if their fur is white, it should stay white not turn yellow.

charley gibson

2023-05

Love. This. Store. The animals are well cared for and clearly loved by the staff. Although the prices are high, the customer service is so great. One of the staff in particular, Alaska, was super helpful and honest while I was choosing my rat.The majority of my pets are from Petland, and they are all doing AMAZING. All around, great store.

Ember M

2023-05

Absolutely love how much this place has improved over the last six months. The store looks beautiful and spotless, animals well taken care of and fish look great! Marvelous food, treat, cage, terrarium and even fish medication selections! Came in for some ich medication for my fish, left with a bunch of beautiful aquarium plants and more knowledge than I had before. Wonderfully kind and patient staff who ensured I had everything I needed.Thank you!

Aaron Herrera

2023-05

This is probably the best pet store I've ever been to. All of their animals look healthy and well taken care of (truly the most humane hamster enclosures I've ever seen), and they + the equipment necessary to take care of them are all priced reasonably. Staff is very nice and well informed. Bought a spider here a week ago and she has been doing great.