Family Dollar

Priscilla Gurgle

2023-12

Black Friday sale did not apply at this store. Manager said I was wrong. I asked for a copy of there add she said they did not have one . I went to another store and they were so nice I found a lot of nice Xmas decor

catalina Abeyta

2023-11

I have been a customer here for the last 7 years. I don't like going to Walmart and prefer smaller stores. Recently, maybe the last 2 years there is a new manager and at first she seemed very nice but I think she became jaded because she started being rude to customers, blocking parts of the store, and added poles to carts. On my pay days I go shopping and fill my cart up. It was a pain when they added the poles because then I had to make multiple trips with bags to my car. I watched her and another Hispanic staff yell at people about stealing but I was just watching until one day the register female accused me of stealing and went through my cart after I paid. I thought that was embarrass and so rude since they have seen me shopping there for years. Now I can't go into the dog food area or cleaning supply areas without ladders and carts blocking. Today it was so frustrating that I left my cart. I spend about 100 to 200 dollars a week there and I could prove that if asked, through bank statements. I no longer want to shop there. I think it got to her head, being a manager, and I think her stocking and distrust for customers has got in the way of her customer service. I think she forgot who pays the bills. So I will no longer give my money to your store. At this point, I prefer Walmart because I can actually take my cart to my car instead of making multiple trips with both hands full of bags. She's more interested in thief's than actual customers satisfaction. It's like when gas stations stop letting customers use the bathroom because the few incidents of drug addicts in there. Why punish the actual customers? So that 800 dollars I spend a month is going to Walmart because of her and that rude Hispanic wannabee police officer. I am Hispanic myself so not being racist but I didn't catch her name.

Alicia Lujan

2023-05

I absolutely loved this store before the new manager. Now I barely bother going in because I'm not sure if she's there. She just stares away from you until someone else helps you at checkout. Everyone else is so awesome nice respectful!!! Maybe they should of promoted instead of bringing in someone else 😉

Lynette Griego

2023-07

They bold guy managing this store right now really needs to make sure he accuses the right people from stealing. Don't go to this store they assume everyone is stealing,but not the accurate people who really are . He's pathetic looser.

Wayn Latimore

2023-05

This family dollars service is just fine. But it's huge issue is its never open! How can you operate a business particularly one in a chain that is never open. Store hours say from 8am to 9pm but I rarely see it open past 5 and it never opens in the morning. I would just go to Jerry's down the road, they might be a mom and pop but there always open when they say they are.

Adam Quintana

2023-05

I tried to get a job there but they said I had to get a background check. I wasn’t worried about the background check but she said the day of the interview it would send in 30 mins 4 days pass by and I ask if I can come in and get this figured out but she said she was too busy and I thought this was the end of it but she calls the next day and says come in so we can do the background check so I come in and try to figure this out and still no luck so she tells me to get a computer and try and there I try and there and nothing then I get more calls and just say screw it im not gonna get a job there

Junebug McGuff

2023-05

My only complaint is the store not being open during listed business hours. I've been inside & the female manager makes announcement asking customers to make their way up to the register because the store will be closing. The reason given was because the computers needed to be rebooted. I have also drove up to find a note on the door that they are closed. I now just end up going to the market furthur down the street, even it is more expensive at least I know they will be open during business hours.

Scott Garnaat

2022-05

This literally is my neighborhood store!! Located down the road at end of the block. Easy access. Handicapped capabilities are one of the good things. Always friendly and helpful employees and you can find just about anything you need and more. Prices are always good. And I will always be going back!!

eddylu Jumoo

2018-05

Very clean, great selection, really great prices. They have way more things there then I realized. The employees were super friendly and helpful. Definitely doing a major portion of my shopping there!

Sandra Creighton

2019-05

I find the store pretty clean and well stocked. Very much dislike when rap type music is playing and the employees tend to forget they are employees representing a business as they talk about personal information in, many times, a pretty vulger manner.

Teresa Pijoan

2018-05

Beautiful new store! Stocked with excellent assortment of items. Bought great thick socks for much less than Walmart! Wow! Staff is helpful, store is clean, neat and Yes! this is my new neighborhood store!

mike humphries

2020-05

I just came to this location to get Gatorade for my sick and dehydrated kid. I actually passed Albertsons and Walgreens to come to the family Dollar on Isleta, because it's closer to my house. Hours are listed as closing at 9pm. Got here at 8:45 pm and the doors were locked. I saw an employee counting money at the register. I tapped on the door and was ignored. If you're going to post that you're open until a certain time, you should be open until that time. If there is some reason you need to close early post a sign...be courteous to those trying to purchase from you. Therewere actually two employees at the register. A male with a completely bald head, and a woman with dark hair. The roads are clear and the weather is cold but not in anyway a danger or a need to be closing early. Honor the hours on your door. I will go to Albertsons instead from now on.

Jeremy Polk

2019-05

Cashier lady didn't even say hello to me when I checked out or say thank you when I paid. In the back of the building there was a bunch of trash blowing all over. Need to work on their customer service and pick up their trash outside!

lina vigil

2019-05

The store is a mess, outside of the store is a mess. Customer service is awful!! Everything is always out of place. When you walk in most times theres no employee around which I'm sure is why theres such high theft at this location. Management is awful. The store manager is dating an assistant and I seen them showing too much pda in the pet aisle.. very bad store location to go to

Marcella Gutierrez

2023-05

Pretty clean compared to other ones in town cashier very friendly.

Aaron

2023-12

Lots of the stuff I need without having to go to supermarket all good

Jennie Calderon

2018-05

I thought the store used to be nice and clean and the girl that was working there was really nice and very polite and always cleaning up but now the store looks horrible and the team members are so lazy always on their phone and being rude to customers I will never go back to that Family Dollar again unless you hire that girl back she's the only one that was always working

Ango Sees

2020-05

Store is clean, customer service is awesome. The cashier Kaiden is very friendly and helpful. Keep up the good work 💪👍

Irene Rael

2021-05

People have always been so friendly I have seen alot of customer including myself act like we are all family it's like the sitcom cheers everyone knows your name when you walk in

Dudeubermonk

2018-05

Worst family dollar in albuquerque, The customer service is terrible, They constantly have crackheads walking in and out stealing in plain sight and the rudest cashiers anyone can imagine, My nephew almost got poked by a hypodermic needle that was laying in the candy isle and we got told to deal with it! Dont shop here!

Ron Davis

2023-08

Nice workers. Other than that, just a dollar store.

Ruben Sanchez

2021-05

The staff that work here for us is so amazing. The prices are cheap and I'm always greeted with a huge smile from workers thanks guys...

Fay Silva

2019-05

They're very nice there and the stores pretty clean so far

Rhonda Ann “Rony” Montoya

2021-05

Their coustmer service is lousy! Store is real close to my home,stopped going there since their new manager,started working there store went to hell !!!!!

Funny Videos

2019-05

Sold a bag of cheetos that was open and didn't want to exchange and a costumer named lupe always talking bad about the costumers and they sell expired food

Beniva Salazar

2022-05

Excellent service, store is always stocked and very clean.

Loretta Bojorquez

2019-05

Store is so hot as they have no air conditioning don't know how employees work in their i can't even shop around

Chris Rodgers

2019-05

Great freindly staff, fresh groceries and good deals on everything else.

papa bear

2019-05

Place is going down hill cashier was talking on her phone getting mad to who ever she was on phone with while cashing me out rude but not all staff is rude Greg is friendly and helpful

Jaime Alfonso Ayala

2022-05

I really enjoy my family Dollar the employees are professional and the manager runs a tight ship