Walmart Neighborhood Market

Gabrielle Aragon

2024-04

The associate working the gas station round 8pm 4-27-24 was extremely helpful. And stayed calm and collected while figuring out why the pump took the money but didn’t give me gas. Sadly I can’t say the same for the random Karen who yelled out of her car at us.there’s always good vibes at this station. 10/10

Franki King

2023-05

Nice little compact store Walmart located on Indian Wells road. If you don’t like to deal with the hectic stuff at the main Walmart on E 1st Street you can come get for your needs. Majority of the individuals in store seem nice and personal able (only went in store after 9pm). They have a decent selection of fresh flowers at the entrance. And some potted plants (ferns). Their cheap wine selection is amazing! Love that there’s a gas station attached to this location.

Mike

2024-01

Best Walmart staff I've ever met. I mean, that's a low bar, but these folks are truly great. Day or night, there are amazing staff that CARE about the customers here.

matt duff

2024-04

I don’t know if the pharmacist was having a bad day or what but the guy was incredibly rude. It’s one thing if the pharmacy doesn’t carry the medicine to fill the script but it’s another thing to just be outright rude and condescending about it. Try your luck somewhere else unless you want some guy getting an attitude with you for no reason.

Gary Jones

2024-02

Bought 3 items. Self checkout monitor came and hovered around and then requested a 5 star rating. I smiled and hit the no thanks button. Probably should have hit the one star button.

Debbies Benge

2024-03

The experience was very good at this place. They were very friendly. Nice and asked me if I found everything okay. I will recommend to family or friends

Tj Owen

2023-12

Neighborhood Walmart is the very BEST! Ruidoso should have one here. The fruits, vegetables 😋 are huge and beautiful 😍. It's a great experience 😋 to enjoy buying groceries. Have a nice day!

Richard Engelhardt

2023-09

We want to tell you about your outstanding employee Tara #5726.No matter when we come into the store she is always there to help…We look for her now..Also the Manager Josie is a Manager every store would want. You are so lucky to have her. She goes up and beyond to help her customers.

Mark (Diego)

2023-05

Always have a great experience at this store but today while checking out, I asked Tom, who was at the self-checkout area how I can ring up 3 bags of Morton (Clean & Protect Water Softener) Salt Pellets. The bags were near the exit and the fold-out flyer that used to be at the self checkout wasn't there. Tom asked me how many I wanted, I told him 3. He grabbed the hand held scanner and walked over to the bags and scanned 3. I asked Tom for assistance in getting the bags into my cart. My cart was pretty full and I thought I had room. Tom went to grab an empty cart. Tom offered to load the bags into my cart. I grabbed one side and Tom grabbed the handles of each bag and we placed them in the cart. (These bags weigh 40 pounds. Not fun to lift) After loading the bags, Tom walked the cart to my car and again helped me load the 3 bags into the back of my car. Thanks Tom!

Claudia Chiles

2024-02

The carry out people are extra nice at this walmart. Especially Dorothy!

Shawn Kilgore

2024-02

Good store. Prefer going here over the supercenter.

James Betancur

2023-05

I had a prescription sent over from main Walmart they said it take a few hours. I called main Walmart the pharmacist told me it's in system they should be able to fill it. The pharmacist at neighborhood Walmart insisted they have nothing to fill. I called again the pharmacist sent it over manually so I had to come inside and she was rude. They were trying to ignore me in the drive through. Maybe I don't know how their system works but I was getting two different stories. But waiting several hours to transfer a non narcotic script is well ridiculous. Which was a lie after I made sure the script was received which only took a few minutes it's wasn't long to fill it. They just didn't want to put a little effort into helping. Comes down to management so ensure customer service.

Faye Bellows

2023-05

First they rearranged everything, can't find anything. Then we have to check out our own groceries,(by the way I didn't need a job ) Now they have taken handicap parking for online pickup. I have never seen but a couple of parks taken for online shopping. It's as though seniors have been put out to pasture. I have been going to dollar general , at least they take care of me.

S. Rose

2023-12

Better then the Supercenter in town, more food products for allergies.

Samuel Carmona

2023-11

They have a few different items from the Supercenter so it's worth a look but it's still a Neighborhood Market.

Shayla Richards

2023-05

After the change, everything is in different areas. The aisles are too narrow and now it takes 3x as long to get your stuff and get out. It's horrible now. I literally went in for 5 items, it took me over 30 min to locate the items I needed. Before I could go in and grab those same items in under 10 min. Horrible. Go to the other one. Don't shop here

Nicole Prieto

2023-05

The new set up of this Walmart makes everything very easily accessible. Although I cannot stop thinking about my last visit with this Walmart when they still had cashiers. I believe the woman’s name was Jordan that had helped me as a cashier. She had blonde hair short-medium length. Me and my husband had mistakenly left both of our wallets at home and we didn’t realize until it was time to check out. I informed the cashier of this and she seemed OK with the situation and put our cart aside so we could go home and retrieve our cards to pay. Upon coming back to the store, we went to the end of the line and waited our turn again being sure not to cut in line. When it was our turn the cashier, Jordan, then brought the cart around to the customer side of the cash register, pushed the cart into my body without saying excuse me or anything, then continued to push the cart into me as I fell into my husband and pushed him over. She did not say sorry or acknowledge the fact that she had just rammed me with my own cart which pushed me into my husband and even threw him off balance. I have never been so angry at a cashier before. I would like to note that I also apologized for having to go home and retrieve my card to the cashier multiple times and causing a slight holdup but she did not acknowledge my apologies at all. Silence followed my apologies. The thing is, things like this happen in retail. Problems arise. You need to be able to overcome them and work it out in a workplace. I kept my composure and didn’t speak on the incident throughout the rest of the transaction. That is an EXTREMELY disrespectful way to treat a customer. I’ve worked both customer service and retail before and never once have I pushed a customer over no matter how angry I was.

Tami S.

2023-06

Only ever one cashier, all the rest self checkout. Most of the employees nice and helpful. Pretty good selection of items.

Brenda Kosinski

2023-09

I don't understand why they only have 1 cashier & all the lights on for the self checkout but have them closed off while people are 3-5 deep in line 😕

DS “Alamo” DS

2023-05

Unfortunately this rating is far above what is truly warranted for this location. The Leadership in this store needs an overhaul in significant manner starting with the Store Leader that obviously lacks social graces and professionalism. If the District and Regional Leadership does recognize this Store Leader than they are lacking observational and evaluation skills as well. First off, the Leader cannot not even present herself professional (someone discuss dress code with her as should be the leader to her team in this arena). Secondly someone needs to let her know that diminishing or admonishing her team on the sales floor in front of customers and peers lacks poor judgement, (she obviously has no clue how her voice projects and she certainly does not have a pleasant, calming and professional tone) again something her District and Regional Leadership should be pointing out on her yearly evaluations if they are given (what a concept) as every Leader should be level set to get them back on the right path. I am not sure if Walmart has a true vetting process in place to identify talent but they certainly missed the boat when promoting her and certainly for allowing her to stay in position due to the manner in which she treats associates. This is ONE of the REASONS why associates look to Collective Bargaining Units to support their concerns when Corporate Management fails to address employees such as this. This time I left with out purchasing my goods and will certainly take my future Walmart needs to the Super Center location where the very approachable and people oriented Store Leader makes his associate positive approach know to all. The Store Leader from the Indian Wells location needs to spend a week at the other store observing how he treats associates and customers. Not a day goes by when I visit this location ( New York Avenue) where he is not observed greeting and engaging all the come within his circle. the sad not e to this Indian Wells store is the current investment with the remodel. Companies invest in these locations due to the profitability and what they forecast as future strong results but should also be based on the current Leader in every store as well as associates to support the investment. I challenge the Field Leadership to walk that store 4 foot by 4 foot and see how the Store Leader has already lost the integrity of the updated sets due to poor stocking, poor facing and missing labels already. These are also cornerstones of a strong foundation to ensure integrity to all of your customers. These are all facets of POOR Leadership as well. Maybe she should be walking her store and coaching versus motivation by intimidation. Does not bode well in current climate.....again, this is why associates unionize in corporate America. Time for a reset in this store...

Greg Youngblood

2023-05

With the pandemic the grocery pickup option has been very helpful. They usually pick really good produce and are very careful with PPE. The people I've dealt with have been very helpful with occasional incidental items as well. Top notch service.The inside, not so much. Only self check out. Going inside is not worth the hassle or the liability.

Vincent Gonzales

2023-05

Honestly, You think a Wal-Mart is a Wal-Mart right? If you've been to one you've been to them all? That's probably because you've had mostly the same experiences in them as I have, can't find anyone, they aren't willing to help and no one knows where anything is.That's never been the case at this neighborhood market, from the first time we stopped here in a moving truck, to every time we go for regular shops now, the crew are courteous and responsive; I've been asked if I need help more times here than any other Wal-Mart combined it feels like.The produce is fresh and maintained and the deli counter always has what we need even if they have to grab it from the back.If you only need food stuffs and don't need the extra sections of the supercenter, like hardware outdoor or what have you, then it's worth your time to make the trip up the hill.-V

Michael Hogan

2023-05

They went to all self checkouts. If I'm buying groceries I'm going to a place that has cashiers. I never agreed to scan hundreds of dollars worth of food at a station no wider than a vending machine. I give them 1 star every time I do go there because of this.

Matthew Hatcher

2023-05

I dont mind the self checkout, i do mind employees not having them all open and there is no flow, no room for people to be in line. And the walmart shoppers for online orders, blocking isles while chatting is quite, quite frustrating.

Kayla Ray

2021-05

This is a clean store with lots of selection grocery wise. Check out is usually really fast. I love that they offer store pick up. This service is super fast they always bring it to my car within minutes of my arrival and put it into my trunk for me. Staff members are always friendly.

Melissa Putnam

2022-05

So I just went in for 2 things but I saw 2-3 people without masks in my 5 mins inside.. if they are fully vaccinated, awesome! But it's hard to know if someone is vaccinated or not so I appreciate when a business still enforces mask usage for now. This store did not. 🤷‍♀️

Dee Dee

2022-05

Parking lot a little tight with careless drivers, not Walmart's fault. Enter doors extreme left into produce section. Like everywhere else, Walmart is out of a lot of stuff. But what they do have is okay and some of it better than okay. The avocados, tomatoes and lettuce has were very nice. In the meat section, I got a decent Tyson chicken for 6 bucks. The ham was expensive but looks good. And they had some nice cheeses. There is a pricey Deli, pizza place and a bunch of sandwiches for quick stops. But it's not that quick when you have to wait at the registers. The rest of the store was fairly typical. The store is large and has a good selection of items. We waited to check out for what seems like a really long time. We were 6 or 7th cart in line.

Donna Ross

2021-05

People were friendly. Produce was fresh. Shelves kept relatively well stocked, even during pandemic. Pharmacy staff is awesome (esp Tina). They take their time with you and get to know you quickly.

Dee Collins

2019-05

Overall I like this store and the people are friendly however, when it comes to the self-checkouts I think it is lacking at times. Several times especially lately I have been checking myself out and run into a problem. It seems like when that happens there is no front end person avail to come over and resolve my problem. We (the customer) are having to do more and more and the prices keep going up. The least this store can do is have someone avail to help us so we can get out of the store in a timely manner. I don't think we should have to wait, or to chase someone down to get the help we need.

Brenda Sanders

2023-05

Me and my husband absolutely despise the new setup, and even more so the rudeness of the employees there ever since they made the changes. My husband has sciatica, and his back will spasm if he hunches over repeatedly attempting to scan an item. Management acts like they’re doing my husband a favor by helping him at all. The claim for the change is Covid, yet nobody wears a mask anymore. The reason for the change is corporate. Stop blaming everything on Covid! That is just an excuse for people to not do their job. At the very height of Covid, Walmart remained open, allowing only so many customers at a time. We actually liked the structure pertaining to how smoothly things went during that time, but the recent changes seem rushed and not completely thought out. A manager told my husband today that the two regular lines open are for WIC customers only. I understand that, however it shouldn’t be limited to only those customers. It had become evident that the employees are not happy at all. I notice a significant difference between Walmart and Albertson’s. I understand they’re pushing the curbside pickup and delivery, however it should be a personal choice rather than be forced upon customers. My husband does most of the shopping while I’m at work, and he’s old school; he doesn’t like shopping online for groceries. I thought about doing the delivery service for Walmart, but given how rude they have become, we’re not so sure we even want to shop there anymore.