4.4 (81)
275 NJ-10 Suite 330, Succasunna, NJ 07876
(973) 584-5119
locations.thepaperstore.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
G.
2024-01
The girls who work there are so helpful! I had spinal surgery, have difficulty walking, & can’t carry most packages.My shopping spree was easily accomplished by a young lady who helped me choose a variety of Christmas gifts. Then the girl at the register carried my items to my car.I’ve been in this location many times in the past, but this time, when I needed help, I received it, immediately upon request!
Christine Fugger
2023-12
I was extremely upset to hear that a manager came up to my 85 year old mom who had a toy poodle in a carriage and asked her to leave. My mother asked what she should do since my 10 year old was with her and was going to pay. She told her to give her a credit card to complete the transaction. My mother went outside and did not see my daughter leave. My daughter then went to kohls thinking they were going there next and got lost. I mean small dogs are everywhere and this one was in a carriage. It is literally 3 pounds. She even made a comment about food being in the store which is such a crock, like I said the dog was in a stroller. She could have said fyi dogs are not allowed. Why don’t you check out and just keep it in mind for next time. To advise her to have a child check out with a credit card is unreal. We will not be going back to this store. I mean, please, hire someone with a clue about how to deal with people. I see from other reviews she is a problem..Honestly I should have called the authorities.
Hawk Z
2023-05
I loved this store BEFORE they made it bigger. Now their selections of cards is horrendous. I only ever bought cards there but I spent a small fortune. Now I can't find nearly the selection. The store is three times the size but has a minimal card selection. I constantly leave with no cards. I can't find any of the type cards I used to get at the smaller store. Such a shame.
Kathy Varrone
2024-01
They are so organized, helpful and extremely friendly. So much fun! Something for everyone!
Lee Clough
2024-02
Need to restock on thank yous for a funeral. Thank uou for the assistance in finding the ones you had
Tori L
2023-05
This is truly a horrible and disgusting company, not only to shop at but to work at. The manager shames their workers for their clothing referring to them as “filthy” in front of everyone. I am repulsed. Do not shop here unless you support dehumanizing behavior.
Keith Rolandelli
2023-09
Absolutely ridiculous. I asked them to break a 20 and they stated that they couldn’t. I was purchasing something and asked and they denied doing this. This is so ridiculous I can’t even think of supporting a place like this!!!
dk
2020-05
I absolutely love the paper store. I’ve shown my friends this place and they love it too! They have the cutest jewelry I have ever seen. Anytime I need to get a gift for a friend, or anyone, I come here. The only reason I did not give 5 stars was because this location is not the biggest. The employees are so kind and helpful, they go out of their way to help. Absolutely love this place!
Lisanne Caldera
2021-05
Do not go to Paper Store in Roxbury. I was truly surprised by manager Ashley's unaccommodating service. As with many folks this year, some of our holiday celebrations were much later than originally planned due to restrictions of the pandemic. I tried to exchange a gift that was purchased in December (although recently received,) and even though I wasn't asking for a refund, I was going to exchange it for something else in the store, she refused and kept citing their 60 day return policy. I had the receipt and explained again I was going to purchase something else, even told her that we hadn't been our doing much shopping due to covid, but she still said no. Really terrible customer service considering the times we're in. Too bad, they lost a customer.
Rob Z.
2022-05
This is our local "Hallmark", and I've never had a bad experience here. The staff is always helpful, and super friendly, and , aside from great cards, I often find some pretty unique gifts. I'd recommend a visit!
Timothy John
2022-05
Very nice gift store. It has a little bit of everything from kid to adult. They sell hallmark ornaments so this is a great place during the holiday season.
Rachel Thompson
2021-05
Great variety of gifts. Love gift stores that have something for everyone on your list. Super friendly staff. Very well run and organized.
Aristides Amador SR
2024-01
Nice girlish stuff for my granddaughter.
Kathryn Ralston
2020-05
In the summer, they have free card Friday. You get a free card from their Just Because collection. I also found a cute birthday gift for a friend. The staff were all very pleasant.
DOREEN Z
2023-05
Great place to shop for gifts. You can find something for just about everyone here
Stuart Floyd
2020-05
Was a Hallmark Crown Gold and now a Paper Store. It has all the Hallmark stuff which is my pri.ary need from cards to wrapping paper bows and ribbon. Along with the hallmark ornaments. They now carry a large array of other products and gifts and clothing too. If u r a hallmark rewards member you can earn points here like at a hallmark store. Friendly staff and always helpful.
M. B.
2019-05
Great assortment of specialized cards. Lots of cute stuffed animals. Many choices of gift items. The staff is helpful and pleasant, and the store is neat and clean.
Camelia Dragoi
2020-05
I love this place! I always find beautiful gift ideas and unique things to buy! Also the staff is super nice!
L Best
2022-05
Most items a bit over priced in my opinion but nice store with lots of options, staff was very pleasant.
Donna Barnard
2022-05
It's the perfect gift store. Friendly staff and a lot of great products.
Michelle Perez-Vega
2022-05
Extremely pro-customer service staff. Very friendly and helpful every time I have come to this store.
Renee Puleo
2020-05
What's not to love about the Paper Store?!?! The employees are always so friendly and helpful and they have the best gifts and decor.
Thomas Begoss
2021-05
Took my granddaughter to buy birthday gifts. Nice store a little pricey.
Mshell
2023-05
Nice selection of gifts & clothes. Helpful staff.
Debra Mattison
2021-05
I waited too long to get items I wanted and they were out of stock so go early!
Ken Kramaritsch
2020-05
Great experience I had a question about a card and the sales Rep answered my question wonderful service
Marguerite Minell
2023-12
Great variety.
Terry O'Grady
2022-05
Only place I can find good hallmark cards.
antonette dickson
2022-05
Great store for hallmark cards and Vera Bradley
lynda tobey
2021-05
Omg!so much nice stuff going back when I have more time
| Monday | 10 AM-8 PM |
|---|---|
| Tuesday | 10 AM-8 PM |
| Wednesday | 10 AM-8 PM |
| Thursday | 10 AM-8 PM |
| Friday | 10 AM-8 PM |
| Saturday | 10 AM-8 PM |
| Sunday | 10 AM-6 PM |
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