ShopRite of Spotswood

Roxana Acosta

2024-02

I ordered a Darth Vader cupcake cake at the bakery 4 days ahead for pickup. They wrote my phone number down wrong so they were unable to communicate that their picture printing machine was broken. I called to confirm the pickup today and that's when they informed me that they could not do the picture I selected (attached). The alternative I got is all black icing that stains everything it touches, and the icing has no flavor. I called to give feedback and the person who answered did not try to make it right by passing me to the manager or offering a credit. I will sadly be going elsewhere to get a backup cake.

Joann Andersen

2024-05

Cashiers are great and store is well stocked.They need to work on the deli app cause you can’t place an order early on Sundays.

Christine Ann

2024-01

The older woman who worked self check out tonight is terrible. Her job is customer service and the "I can't" and "I don't know what to tell you attitude", maybe she should rethink her position. This is my second experience with her. Same attitude and always a digital coupons fault, which it never is.100% sympathize with the situation being in a store late at night, no other registers open and having a rush of people the night before a holiday. I think she figured once she told me it was the digital coupons fault that I would go away, but I didn't.Another fine customer service quality, talking about me to other workers while going over to check the pricing on the shelf.Thank you to manager Josh who agreed to override the prices and save the day/night. If she would of called him the first time I requested, I probably wouldn't have lost 30 minutes of my life. Even brought over the sign and took a picture on my cell phone of the shelf label. That apparently wasn't good enough though. She just wanted to argue and purposely made me wait because I disagreed with her.Hoping she gets the training she needs.

Elizabeth Smith

2024-01

If I could give zero stars I would. They have prices up that don’t correlate to the item. Then when you ask them a question about the prices they give you an attitude and act as if you’ve just asked them for the code to their safe. Unacceptable, especially the guy at the customer service counter named Thomas. If that’s even his real name since they lie so much.

Chip Catanzano

2024-02

When I go into this store it constantly smells like an ashtray. I'm a asthmatic and when I walk into the store I start to wheeze because there would be employees smoking near the main entrance. it smells disgusting The refrigerator fresh vegetables section is dirty you can see the dirt at the bottom of the bin. The bologna in the deli section is very bizarre meaning I would pick up it up and make a sandwich at home. . When I would get more at another time it would taste completely different. The label of the bologna would be the same name but it is not.

Mike R

2020-05

This supermarket has the Best prices in the area and improved their prepared food selection alot. It has a local, friendly staff. Because the store is kinda small, it can get crowded during peak times. Thankfully its open 24 hours a day although some services aren't available past 10 pm.

JStratton 1

2024-02

The store design is simply silly... Everyone comes in and out the same doors and there is always plants/corn or many others items blocking the area. The aisles are filled with displays and the checkout is also SLOW. Many brands are gone and replaced with the Shoprite bowl and something. Once the new Shoprite opens on route 9 many customers will move over....

Mar1 Lyn

2024-01

I love coming to the local supermarket. I am here about 4-5 times a month. They always have great quality and fresh stuff. All the employees are so kind and always look happy, which makes the environment even better. I love that they incorporated this year, kid shopping carts that they call "shopper in training." My sons love them, and it makes shopping with my kids that much easier. They also have smart carts, which look very complicated, and I've had yet to try. But they usually have a girl standing there to show you how if you're patient and not in a hurry. They always have everything we need. I am usually in and out of the store and never have to wait in a line too long.

Kenya Ouko

2022-05

Not very diverse in a lot of Cultural Food's but I DO like the fact that they have more healthy veggie choices. Especially Ezekiel Bread which is a little hard to find in other Shop Rite's

BRIDGETTE VM

2024-01

Absolutely love shop rite. The employees are always helpful. Very nice. They always have what I need. Always opened. Reliable.

Gabrielle Tirelli

2024-04

Joanne in flowers is the absolute best ever!! Go to her for all your bouquet and floral needs!

CONNOR Jae

2023-11

As a Spotswood High School Graduate I know that many of my friends have worked at this establishment. I have enjoyed many positive experiences here as I have grown up. I have always bought my groceries here and I always will!

Berta Ditillo

2024-04

I was thrilled to see so much fresh produce. They have everything in here.

remon harby

2023-11

The deli section sucks .. every time they spend a lot of time to find the pieces to slice and at the end they give you something else.. sometimes I catch it and sometimes not.. you have to train your deli guys

AMC

2023-05

Good store very clean & always have what my mom needs when I bring her. Just wanted to add that, I was parking & noticed a older lady looking confused and stuck by the door. She couldn’t find her car but the man who works there(assuming he’s the manager) came out to help her. It made me smile bcuz he was so kind to her & took time to make sure she got in her car safely. Great act of kindness!

Mary Kutz

2023-10

Spotswood ShopRite store is not senior friendly.Forgot my reusable bags (10) in my car.Placed groceries in cart, then ($140 worth) on counter, then back in cart, and loaded into bags in parking lot in rain! Handling each item 4x by myself! Why was I not paid to do your employee’s jobs? Last time I’ll ever shop in ShopWrong!

82 KID

2023-11

Is late night cashier a bit of a jerk. They don't leave bags out not even for us to buy. Will likely skip bags on the next visit unless something changes.

Suneel Kabadi

2024-04

Strong family vibe, been going here for years. Friendly & helpful staff that will do a little extra for you. For example if you ask the butchers for a specific cut they will find a way to make it for you if reasonable. The pricing is also better here compared to most other shoprites.Edit:Things have gone down hill since i made this review. Complete change in handling customer service, employees provide services on a "if they feel like it" basis, for example some associates say they won't steam lobster anymore while others will do it with no problem. Unreliable digital coupons and if it doesn't work after hours then they say your out of luck. If a item is sold out, they wont give you a rain check for your coupon, even if physical. Overall it isn't pleasant shopping here anymore and there's other options in the area so I'd consider going to those instead.

gio

2024-03

the boy working at the self-checkout registers needs an attitude check. you work in customer service. act like it

MFenn

2019-05

I greatly appreciate their gluten free, organic section! It has a great selection!

Phil Timpson

2024-02

The renovations make getting around a little awkward but the new hot bar selections and sushi are okay. The sushi is getting more expensive and it's not a large portion. There's a sushi place right next door that is a better bet if you don't mind the extra couple steps to walk over there.I really hate that the stockers put things where they don't belong, like if they have too many mixed berry yogurt, they'll shove them in where the plain should be.

Michael Pasciuti

2023-10

There seems to be a real problem trying to get lunch meat cut the way you want it. They have a sign up telling you 1-shaved 2-very thin 3-thin 4-sandwich cut 5-dinner cut. There is no theory in those numbers because there are not 2 people that cut the same. I ask for thin and when I get home you can’t even pick one slice because it is pretty much shaved. Seems they can’t keep people working in that department and then when they hire new people, I don’t think anyone trains them.

Tiffany Lau

2023-10

Has always been the shoprite nearby my Home! Great variety of fresh produce and goods! The staff are really nice! Customer service desk are helpful!

Elvin Rivera

2023-09

I do most of my ordering online. A Few years ago they would notify me if my item wasnt in stock and if I wanted to substitute. Now if I buy 20 items online I receive half of that, but get charged for missing items. Then I have to go in to customer service to get the items I paid for that weren't in my order. Then I stroll through the isles and look for the items that i placed an order for but didnt receive. There they are in stock. Im assuming they are rushing through orders .... This shoprite needs to do better with orders placed online.... This happens to 90 percent of my orders. I'd rather go elsewhere to shop at this point.

Dinha Chimel

2023-10

It’s not really a review but it’s to address a matter. Why and does it matter if I’m paying using a WIC card vs a food stamp card. I usually came to the store to collect WIC for my child and sometimes I order other stuffs and select the wrong WIC item this usually happen with the eggs. Why would a cashier be mad at me to say I’m using a debit card when I swipe a food stamp card instead . I didn’t steal, I paid for my items, but this made me feel uncomfortable. I need to know if I’m in the wrong. If I’m being picked on when I just do some shopping and treat people with respect and be on my way. It’s usually the little things. Please clarify this! Thank you!

James Bianco

2023-07

Not just at this location, but at all of them. The computerized self check out does more interfering than assisting. It is not programmed in a manner that allows for intelligent, smooth or simplified bagging while checking out and the entire process will be shut down if you breathe wrong.If people weren’t such impatient, pacification needy, dumbed down sheep, they would cripple stores that utilize these machines by backing up the live cashier lines or shop elsewhere until the self checkouts were adjusted to be more shopper friendly and convenient.I’m done with this place that’s for sureIf a company is that worried about somebody stealing something, maybe they should hire armed security to watch the self check out aisles.UPDATE: Compared to other locations, it is quite clear that this location gouges to the extreme. Just because you live in an area where people may have a little higher income, it doesn’t mean you deserve to pay more for the same item someone else is paying less for under the same banner in a different location.UPDATE: ShopRite consistently portends to have items on sale that they literally never have in stock which is actually called a bait and switch tact designed to manipulate customers at paying full regular price for a similar item or even more, and there is never anyone around seems to know the procedure for providing a rain check. Companies like this spend more money paying people to find ways of skirting consumer laws and basic human decency in the name of profit rather than offer consumers fair pricing and honest treatment.ShopRite in Perth Amboy. It is much better stocked and has even better deals and more coupons. Only a 15 minute drive., Maybe 20 with Traffic from the Spotswood store.Note the total savings of $12.96 on a 72 count K cup, five 2L bottles of soda and hairspray. (Uncrumpled photo of receipt below). Imagine what I would have saved if I needed even more items. That alone is worth driving an extra 15- 20 minutes.The response below, claiming to be concerned and inviting me to contact them is nothing more than a ploy to present the public with the illusion of being proactive. If you call, you will either get a fax sound or the runaround.

Darren Mcdede

2023-06

This store is horrible...customer service, some customer and management is terrible... employees interaction with customer is nonexistent.. they walk in front of don't say excuse me... not to mention you see them on their phones more then working it comes down to management.. poor work ethic and not a friendly place at all... I actually give negative 2 star's thats bring nice

Christina Parella

2023-05

I usually like going to this shoprite but today my experience was not good. I couldnt find half the things on my list which they used to carry but they dont seem to carry anymore. They let me wait on line with their light on. When i had already had several items on the conveyor belt they put up their closed sign. Even the lady in front of me said something about me waiting on line 10 minutes. Then the next line i had to again wait in the cashier was the slowest person i have ever seen.

Mike DePaz

2024-01

5 stars for their availabilty. Open 24/7!

Victoria Schwend

2023-11

Ever since they remodeled the store, I know where nothing is. The bakery looks fabulous. Near the bread are too many displays in the way of shoppers and carts getting threw. Now that Thanksgiving is approaching there are no Strawberries but the Midstate store has them. Spotswood shoprite is mismanaged!