4.7 (1652)
911 Oak Tree Ave, South Plainfield, NJ 07080
(908) 822-1100
eyekraftersnj.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bill James
2024-04
I had an exam with Dr Bonnie Rosenberg and not only is she extremely easy on the eyes but she is very thorough with your eye exam and very gentle. The amount of patience and care she gave me made me feel relaxed and she gave plenty of feedback so I knew what was going on during the exam. They have an awesome resident pooch named Dallas which brings even a more welcome feeling to the business. For the staff, they were ok, not the most knowledge full to what my prescription lens would fit into frames and such but they made good efforts. The overall cost and selections they had was very good and located in an easy place for parking and such.
Stephen Groat
2024-05
I had a great experience at EyeKrafters, from the comprehensive eye exam with Dr. Koppel and associates to working with Polina on finding just the right lightweight frames for 2 pairs of glasses. The fit and look of the frames are just what I was looking for and Polina was very helpful and a pleasure to work with. I am also loving the new prescription. It is a perfect upgrade from my previous one.
Nicholas Rienzo
2023-10
Excellent service from start to finish, check in, eye doctor and young lady behind the the counter that pulled a gazillion frames that helped me find both new glasses and prescription sunglasses. Everyone was super friendly, very professional and I could not have been happier with the experience.
Jackie Cenci
2024-01
This place may be tucked away in a strip mall, but you are treated like royalty when you walk in. I had an eye emergency on Xmas weekend and the entire staff went out of their way to help me. I stayed well past their closing time as Dr Koppel took his time and made sure I left with the appropriate diagnosis and medications. If you need a great eye doc for your entire family, I highly recommend!!! Amazing, patient, kind and generous staff!!!
Amanda McCabe
2024-03
Absolutely amazing place! From the minute you walk in to check in, the technicians, the optometrist and glasses salesman, it’s a perfect experience. Such a clean place and well run. Great service and amazing people that work here. 10/10 recommend. Will never go anywhere else.
Tapasvi desai
2024-03
My visit today at EyeKrafters medical was worth it with Dr. Avani Patel who learnt all my concerns and prescribed accordingly. Will recommend her for anyone looking for a good optometrist in the area. Not to forget the lady at the reception who attends everyone with a smile and guides us thru.
Mav mallu
2024-01
Dr Koppel is excellent and the clinical staff too. The staff upfront who sell the eyeglasses and lenses are very rude and make ordering extremely stressful and it’s the same experience year after year. We only go there because we love the Doctor.
Zunaira Spall
2023-12
It was such a pleasant experience. All the staff was super friendly. The optometrist was excellent. Really thorough. She listened to all my concerns and was really caring. I am making appointments for rest of my family here
Leeann Doherty
2024-02
Only reason I am giving any stars is because I love Dr. Rosenberg. Always so attentive & does a great exam. My eyesight is always so clear leaving. However, the staff just is horrendous. They are rude & never answer the phone. I have been waiting to get my eye prescription so I can order my contacts & I keep not getting a response. They also told me they do not accept my insurance, but they do?? Just frustrating that the doctors are great but the staff around them are not the best. And
Laura Kong
2024-01
I have always had a positive experience with EyeKrafters Medical Optics. Dr. Koppel is so kind and very gentle. If you are nervous about going to the eye dr, this is the place to go. The staff is so friendly and helpful! Go check them out!
Gena S
2024-02
They are fast & efficient. Everyone is always nice & welcoming. I've been seeing Dr. Rosenberg for many years; she's so sweet.
Jan Paschal
2022-05
Excellent experience at EyeKrafters on June 26, 2021, re: my husband’s eye exam and re: my eye exam on July 1, 2021, both with Dr. Bonnie Rosenberg. She is extremely knowledgeable, patient, kind and thorough. We had not had our eyes checked for about two years, due to our long-term eye doctor’s retirement just before the pandemic. We had some anxiety about slight changes in our vision - and Dr. Rosenberg gave us peace of mind with her explanation and her prescriptions during the exam. Everyone on the staff is very professional and so considerate of patients. The optical shop is immaculate and the opticians are so knowledgeable and helpful with working with you concerning insurance and eyewear selection. Impressive array of designer and standard frame styles! They also give you the option of updating your lens prescription in a pair of beloved older frames if you’re willing to sign a waiver on breakage.I chose two pairs of prescription sunglasses (see photos of 1 pair - Guess frames - love the animal print on the temples - and chose to update the prescription lenses In my favorite tortoise shell Polo Ralph Lauren frames (signed the waiver). Thank you, Dr. Koppel and Dr. Rosenberg, & EyeKrafters Staff!
Marisol Rodriguez
2024-03
Excellent customer service! I truly appreciate the care and kindness from staff. The Opthalmologist continues to provide me with outstanding care throughout the eye exam process.
Google User
2024-01
I haven't been to the eye doctor in many years and I severely regret coming here. The staff were all very nice, but I had a very strange interaction with the younger doctor. I needed glasses, but ended up not getting a prescription because the prescription she ended up giving me wasn't right at all because during the selection, when I said both were clear, she thought I meant both she bad. She was impatient. She answered questions for me, and I didn't have the energy to keep correcting her, so I ended up saying "sure" to pretty much everything she said. When I had questions though, she was very defensive, and acted as if I was telling her she was wrong even though I was just asking for clarification. I tried to tell her I didn't think the prescription was right and she just said it takes time to get used to a new prescription...
Chanika Inman
2023-12
They need zero stars.. I was treated very rudely today by one of the staff. Dr Koppel has been my dr since i was teenager. But he lost a patient today. I don't know what the woman's name was. But to be rude was totally uncalled for.
Jennifer Oliveira
2023-08
Excellent eye care. I had an emergency eye situation and they took me in to see the doctor immediately. Everyone I interacted with from the front desk to the medical staff was friendly, professional and compassionate. Dr Rosenberg was phenomenal! Excellent bedside manner while performing a thorough exam. My issue was resolved and at my follow up appointment, again I experienced no wait and the same kind and caring service I experienced the first time. I will be switching to this office for my annual eye exams. Highly recommend!
Alternative Therapeutic & Nutritional Consultants
2024-03
Very,very professional staff. I've been to many eye doctors in my life Dr. Lior Koppel, I would put him as one of the top...Dr. Alan Shair
Riddhi Patel
2024-02
I would def recommend Dr Rosenberg. She gives enough time & explain your condition in details. I was very happy with my last appointment
Booking Events
2024-03
Very thorough and quick! The Dr and the staff were very friendly and made the process easy. They also have a large eye glass selection.
Zalak Soni
2024-04
I’ve been going here for 3 years now and have been happy with the doctors every time. The doctors are nice, thorough with the exams and actually take time to listen to you.
Alex Romero
2021-05
First and foremost, I want to give a big thank you to Marilyn. She's a sweetheart and goes above and beyond to help you and ways finds a way to make you laugh.Dr. Koppel is the gold standard of eye doctors. The equipment he used for my eye exam was modern, and it even provided us with a diagram of my eye. Dr Koppel walked me through the graphs and what it meant for me.Pro Tip: They have a large selection of frames and contacts. If you decide on contacts, make sure to ask for a few different trail ones .
Stacey Farrar
2023-10
Very welcoming staff! Sharon scheduled my appointment and she was very personable and professional! Dr. Patel was very detailed in her explanation which made it easy to understand what was going on with my minor daughter vision. The establishment was clean and had plenty of the latest eyewear to select from
Zakarayah Ysrael
2024-03
Dr. Koppel is professional on all levels of service and care for his patients. I highly recommend his professional practice in optimistic care to all.
Jade Gilliard-Boyle
2024-04
The staff was very friendly. Dr. Koppel is very personable and works with you. Super professional.
Lekshmi Sree Kumar
2024-01
Really bad customer service ,if you call and ask for a immediate appointment for any ongoing issue ,today I called them and asked for an appointment as I’m having irritation and itchiness in the eyes ,they said they can give appt after 1 week and said pick some over the counter eye drops !!! really bad experience. Never recommend to anyone.please stay away from the place.Rude behavior from all the assistants and front office staff.Doctors are ok though.
Payal Shah
2024-03
Excellent experience. They were so patience with my daughter and gave explanation for everything i had question for.
Jim Thomas
2023-10
My wife had Avery good experience at Eyekrafters.From the front-end staff to Dr. Patel, the service was courteous and professional. Polina was themost patient and kind when when choosing and measuring me for my glasses. I recommend her when you go to Eyekrafters.
Anamaria Vento
2024-04
Dr. Patel is amazing human being. Patient and take time to explain. Thanks Dr. Patel God Bless you. 🙏
Hrishikesh Herekar
2024-02
They charge contact lens fitting fees when all they did was fill out a prescription. They will keep trying to sell you stuff and literally pressurize you to get the lens and glasses from them. This is the one in South Plainfield.
Richard H
2024-02
The doctor and staff are helpful and walked me through the steps of choosing my glasses. They accommodated to find a choice that I am satsfied with.
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-6 PM |
Wednesday | 10 AM-6:30 PM |
Thursday | 9 AM-5 PM |
Friday | 10 AM-4 PM |
Saturday | 9:30 AM-2 PM |
Sunday | Closed |
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