3.6 (31)
200 Wilson Ave, Port Monmouth, NJ 07758
(732) 495-0156
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Vicky Hajduk
2024-05
Looking at these reviews and they are older however I’m sorry to see this store closing - especially the pharmacy. Since I switched my meds to them a few years ago I have experienced nothing but friendly and efficient service here. Thank you and wishing you all the best of luck.
ashley goddard
2023-05
Just called to check my on fathers pain meds. Whom is about to get his leg amputated due to a horrible accident… and they kept on disconnecting the phone when I pressed 3 to speak to the staff. So me that works at a dental office that falls in scripts all day. I press 4 saying that I am calling from a doctors office and magic it worked. But I didn’t answer in the .5 seconds she said hello. And she hung up. So I did it again… explained that I think the option to speak to pharmacy staff is not working correctly. And I am in a rush to get my dads meds before I go to work and he is hurting all day until I get out. She put me on hold with out letting me know. And then she just cut me off and asked for the date of birth… asked what scripts I needed I said Ed whatever is ready or going to be ready by 10. She said nothing is ready for him. I the. Asked okay but is there anything called in for him? Will anything be ready? Yeah but not till later. Okay thank you lady for all your help. All I have to say.. is if you are not understanding people are sick or in pain.. and can’t seem to be a little helpful in the situation and hate your job that much.. you should probably find a new one! Wish my father can switch. And I will be going there to pick it up later.. and find out who I talked to! I work with people in pain who hate coming to see me everyday, I would never ever treat anyone like this! I would rate this place a negative five stars if a could !!
Michael Ryan
2022-05
Please do something about your incompetent and ignorant pharmacy staff. This is the third time I've been here to simply drop off a prescription and was completely ignored by both people behind the counter who proceeded to serve customers who arrived well after me while I stood here tapping my foot and finally leaving after 20 minutes of this. They're rude, disrespectful, and a slap in the face to the concept of customer service.
Dan H.
2019-05
I have always enjoyed coming to a store that maintains a totally pleasant environment. The store is always immaculate, the regular staff are knowledgeable, courteous, friendly and they always go above and beyond making sure that you have had a good experience in their store.My only grip about this location is with the upper pharmacy management, specifically the district level. They constantly flood this location with people who do not “know” the stores regular customers. They fail to interpret a simply written prescription that no other pharmacist has an issue with.I cane in today to a pharmacy with another fill-in pharmacist, the area didn’t even look like it was open with security gates barely opened. I spent 28 minutes waiting for her on the phone while dealing with another customer. Then another 18 minutes with her trying to find my prescription.The district management needs to STOP sending incompetent people into a well running store. This mismatch of people causes others to think it is the store running badly when in actuality it is the poor judgement of the district manager.
Michele Grover
2022-05
Male Pharmacist evening nov 16 2021. Certainly not your family friendly pharmacist. Unprofessional no interest in helping. Did not even pretend to care. I had this experience once before and should have known better. This time I at least recorded it. Kate at the front register is very nice.
Philip Hickey
2021-05
I traveled from Toms River to Port Monmouth for my first Moderna shot. The doctor(amazing woman), the two ladies, and one gentleman at the pharmacy were helpful. It was a pleasant experience. My second shot in this Wednesday. I must add: this is a Rite Aid that looks inviting -- organized, well-lit, clean, etc.
Tom Cece
2019-05
This place straight up sucks. Stay away. There is no way anybody who frequents this place can give it a good review. The pharmacy is horrible, the managers are horrible, the ladies who run the pharmacy are absolutely horrible, and the people who work there are half asleep. Ive lived in the area for over 10 years and I've tried to give this place so many chances. I've come here on multiple occasions and seen the police here because of customers fighting with the staff. I've been in customer service for over 20 years and this place has absolutely none! Go to Walgreens or CVS they are both awesome companies
Daniel Chris Ronan
2022-05
It was massively rude for the guy at the counter to question why I was buying what I was buying!I don't see why he should be worried about what I'm buying and why I'm buying it!I know that when I worked at cvs, if I did that, I would have lost my job!
Richard Tierney
2020-05
Greatest pharmacy in the history of pharmacies, smart quick and informative and you can drive thru and get your meds no busy parking lots or people drama. A no brainer grand slam home run.
Erin Be
2017-05
Worst pharmacy ever!!! What's the point in the drive thru if no one will come to the window?!?!? Plan to stand on line for at least an hour if you go in.When you drop a script off they say 15 minutes.....2 hours later it will be ready. This place is horrible!!!
Daniel DeLucia
2018-05
I dropped off a script earlier in the day and was told to come back in 30 minutes. I left and went back to pick up the medicine a few hours later. After waiting over 10 minutes to get to the counter, I then had to wait over 30 more minutes for the medicine... never coming here again for medicine.
Carmen Lucchesse
2023-05
Kaitlin was amazing super friendly and caring. She showed she cared in what I needed and wanted thank you
Carley Palmer
2022-05
Always so accommodating and helpful. Staff works incredibly hard! Dr. Tulman is exceptional.
Rafael Cuevas
2023-05
Great staff and the store is extremely clean.
Amber Lee Curtis
2022-05
Hands down THE most INEPT pharmacy I have ever had to deal with!!!
Isabella Gorski
2022-05
RUDEST PHARMACY STAFF EVER! They deserve no stars!
Cosmo DeGennaro
2021-05
The nicest and most helpful staff. Always friendly and willing to help..
Lou McGuire
2023-07
Always has what I wanted
Georgi-Ann Best
2023-05
positive
Nancy Nobes
2022-05
Rude pharmacy staff
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-8 PM |
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