Staples

Andy Gangadin

2024-04

Went to look for an office chair. I was greeted from what seemed like the supervisor. I had told him I was looking for office chairs and he guided me to them. Was left alone for a bit to look. About 10 mins later another employees asks if I needed help. I was then told about warranty of the chair i wanted. Proceeded to checkout. Overall had a positive experience! Great staff!

Ricardo Castillo

2023-08

Great spot to get supplies of any kind including office space for work or for home office. There is plenty of small items that are not found in normal stores. They have many many options to choose from especially for students going to school. The tech here is decent but won't be too expensive. Its kept clean and has a peaceful shopping experience here.

amita Desai

2024-05

At Staples you get everything for Home office & business - reward program give money back.Best is staples do recycle for your old electronics devices, phones, printer & even batteries gives back some reward money which great considering others businesses do nothing.Thank you staples

Raj S

2023-05

Stopped by staples … it’s always my fav store . So many good products . They always have good savings . Best for office products and school products .. nice and amazing location .So much of parking outside . Very good service . Employees are always ready to help customers … I like gaming chairs and many other office desks . Loved this shop overall … 👍👍

JENNIFER GERMAIN

2024-02

Writing this review specifically for REHAN in the shipping and printing area. He went above and beyond to fix my order. I came here earlier in the week and no one showed a sense of urgency and excellent communication like he did today! I was trying to print labels for my products, for some reason they were not able to center the logo, so it was cutting off either the top or bottom half. After a few tries and a little wait Rehan was able to get it centered the best he could. He offered other options and suggested different ways i could get it done. Thank you so much Rehan!

Bella

2024-04

Love this location they guy who does passport pictures is the best!! he is very helpful and nice

Laya T

2022-05

Staples has saved me so many times. It's my go-to place for back-to-school shopping. I get markers, lined paper, notebooks, folders, binders, pencils, and erasers from Staples every single year. It's nice to only have to go to one store for all of these things.The only thing I don't like is that their backpack section is really limited. Their cheapest ones are really weird colors and are either too big or too small. On the other hand, they have some really nice ones but those are like $100+ dollars. I get my backpacks from other stores that are cheaper and have a wider selection.I attached a pic of a really nice binder I got there this year. It has a mesh zipper pocket, a regular pocket, 5 file sections (which eliminate the need for folders), and get this, the outside is made of soft, cushioned leather. This was such a steal and it was the only one of its kind I could find. Everyone at school loves my binder!

James Boyd

2023-09

My experience at Staples has been beyond what I could have expected. Back to school for me as a teacher means printing out countless papers, posters and the like. In particular, Jared and Tatiana have helped me get this done at lightning speed. After putting in an online order from home, they were so quick to complete the print job that it was ready for me when I arrived. I couldn’t be more pleased with the quality of their excellent service.

Kourtnie B

2023-06

My sister, aunt and I needed assistance with enlarging pics to good quality poster pics of my mom who recently passed. We were full of emotions and Carrie helped us through the entire process. Her patience and empathy was unmatched. We sincerely thank her for stepping us through the process to get us the best prints without distorting my mother's face. Thank you again Carrie!

Teria Armstead-Busby

2023-09

This chair is amazing. I must get one, best I felt in years.

ZachFam179

2023-05

Excellent staff at this Staples!! I needed to quickly access my bank statement for getting my license renewed at the DMV next door by using their computer and printer, which was something I've never done before... But the great, friendly, courteous, and so understanding employees at Staples guided me through the process, quick and painless! 😍☺️👌👍

Helen Nguyen

2023-05

In spite of a review someone left 2 years ago who said they couldn’t get their textbook spiral bound, I was able to get mine done today and picked it up the same day with no problem. Kudos to the guy working the printing center! Great customer service and knew what he was doing.

Erica Bundy

2022-05

I would like to personally thank Doug, the manager at this location for giving me super service when I needed it most. He was able to locate the 1 tech accessory in stock that I needed when no other store had it. Although previous reviews show this store may need service improvement for some staff, Doug is the exception. Kudos to Doug for a job well done!

malti patel

2023-05

I just returned from Staples, printing South Plainfield location. The service I received was pathetic !!! I waited for at least 10 minutes before attended by anyone. The young man finally was trying to help me scan a page of my legal document, however, the lady rudely called him and asked him to do something else, leaving me waiting again. I finally gave up after 5-7 minutes and went to FedEx , South Plainfield, where a kind lady employee helped me accomplish my request in less than 5 minutes, costing 52 cents. Never again will I go to Staples, Southplainfield.

Raghu Menon

2022-05

Some staff are hard-working and pleasant. Machines are not maintained. Most of the time only 2 of 4 printer/scanner/card readers works. Sometimes, like today, it is 1 od 4 that works. When the machines work, the card readers do not. For one of the machines, the USB port has not been working for at least 6 months. Long lines often at the printing/service counters. The place needs better maintenance and more staff to deal with the lines.

Laura Reis

2021-05

Lady working the print center was very rude to me when placing my order and at the time of pick up. She seemed to be more focused on getting the job done rather than getting it right. 2/5 items ordered were printed incorrectly.

Allan Caballero

2021-05

The staff at this location are miserable and have poor customer service skills. Avoid this location. I was told by an employee, Jesse, that she “doesn’t help customers after 8:30PM” when I approached her at the printing services kiosk to print ONE page. It was 8:45PM and the store closes at 9PM... I asked to speak to the store manager, who apologized for the employee’s attitude and printed my one-page document. The employee then walked away saying “people think they can get here at 8:59 and find help”..ONCE AGAIN, AVOID THIS LOCATION.

Belinda S (Belinda)

2021-05

I usually do not shop at Staples. Office Depot is my go to store. I'm in the market for a ergonomic office chair and thought I'd compare prices and go to a Staples store. Biggest waste of time and mistake of my life. I first went to the store in South Plainfield NJ on 8/31/20 around 5:15pm and quickly realized how few store associates there was. When I asked for help the one associate that was available gave me incorrect information. The only reason why I asked for help was because none of the office chairs on the floor state whether or not they are ergonomic. I tried to google and amazon the information to no avail. I had no choice but to ask for help but unfortunately the only person who seemed to know this information was the store manager and even he was incorrect. So after 30 mins of idling and time wasted I drove 5+ miles to the Staples in Linden and arrived around 6:15pm. The associate was a little bit more helpful but the scenario was the same. The sales cards had minimal information and no one knew if the chairs was ergonomic or not. Now, I'm pretty upset, this was a pretty large chain of stores. Why is it so hard to find out if a chair is ergonomic or not? Office Deport has it listed on the placard! Lesson learned, I won't waste my time anymore at Staples. Thanks for the lesson I guess.

Courtney

2020-05

Don’t waste your time at this location. I came in to purchase ink priced at 81.99 online (not an online deal only, same price if you pick up at store) and found the exact same ink prices for 84.99 at the store. I asked a worker, Doug, why the price was different and he decided it was appropriate to say, “it’s 3 dollars, it’s really not a big deal”. If it wasn’t a big deal maybe he should have given me the three bucks out of his paycheck. Sure, it’s only 3 bucks- but I’m a customer. Not sure why this store hires individuals who think it’s okay to be short with its customers.

Bri

2019-05

I attempted to ask an associate named Khalid on the floor for help and he acted like he barely wanted to help me. He completely brushed us off then when I told him I’d look for someone more helpful he directed us to the aisle but told me I’d have to wait while he walked another customer around that came up to him after I did!!! Horrible service. Thankfully another associate was way more helpful, got a ladder to get my item down and helped us find another item.

Aimee Alejandre

2021-05

Looks like you CAN in fact spiral bound this size book. When I went to this store, the lady in the printing section was rude and had the attitude that she could care less about helping customers. I knew for a fact that staples could spiral bind this exact textbook because many of my classmates had done it before but the employee refused. So, I went to a different location and they were actually happy to help me without a problem or any second guessing. Avoid this staples if possible unless you like attitude with your service (or lack there of).

Nikkole Mora

2021-05

Visited today for a custom jobThe indian woman who i spoke to last night had no idea how to the job i asked for and was confused so i told her i would come in and show her a sample of the a similar product i had done previously with staplesWhen i came in to show the attendant i was met by a young black women and while i was trying to explain to her i was met with continuos attitudeAs someone who works in customer service i usually overlook this but i couldn't believe how rude she was. If shes so dissatisfied with her job she should leave otherwise hide your feelings like everyone else

Murtuza Wagle

2020-05

When I went to Staples at south Plainfield Stelton road for color prints I was welcome and greeted by person name Carrie#10 and she quickly helped me with the print service and gave me choice to print on different paper which was very impressive and I change my mind to print on white paper instead on beige color paper. The customer service and her work were very professional.

Maria laura O

2023-05

‼️ ALERT: WORST CUSTOMER SERVICE 🚨 hopefully they can read this review and take actions and watch the cameras so they can see how the “manager” and the “technician” are treating us clientsTHE TECHNICIAN WITH GLASSES HORRIBLE ATTENTION, AND THE MANAGER WORST PERSON EVER THEY SHOULD NOT BE HERE. HES SUCH A BAD PERSON. IT CAN BE POSSIBLE THAT THEY DONT GIVE SOLUTION, THOSE WORKERS TREAT US CLIENTS LIKE GARBAGE, FIRST THEY DONT EVEN GREET US AS CLIENTSI HAVE BEEN BUYING HERE FOR YEARS AND TODAY I GOT A HORRIBLE DISAPPOINTMENT. I GOT A PRINTER WITH GUARANTEE AND EVERYTHING AND THE “MANAGER” DIDNT EVEN WANT TO CHECK MY PURCHASE HE SAID THAT HE DOESNT HAVE TIME FOR THAT… EXCUSE ME ? YOU DONT HAVE TIME TO HELP YOUR CUSTOMERS?I want to be the most respectful right now but they don’t deserve having ether the position or working with people they are TERRIBLE!!! I wouldn’t go back to this place

JRL

2023-07

Slow check out process. Was in line a good ten min. I look at the folks taking all day and the chick had the nerve to give me the evil eye.

Fred Vasquez

2021-05

I walked on staple on south Plainfield and the costumer services was horrible. Besides the costumer service is not good at all I buy my office supplies with them all the times. I had a bad costumer service experience with one of the Managers her name is Kim Franco she have a bad attitude and she is not friendly at all. I had a coupon that it said if you spent 30 or more you’ll receive 2 sanataizer bottle, well I never use any of those coupons and that day I try to used it because I spent more than 80 and I said why not. Well Kim just gave me a look and said we don’t have then anymore when I literally saw the sanataizer bottles and she refused to give it to me with such bad attitude. Staples what a shame you should train your staff better. Kim Franco shouldn’t be working with you guys at all.

Paul Young

2019-05

INCOMPETENT, don't go there, horrible customer service! Couldn't figure out how to give me a $2.43 credit back to my credit card after I told the cashier that I wanted my refund not in cash, but to the credit card I paid with for. She looked confused, rang it up, gave me a receipt & balled up & threw my original in the garbage! When I got home & looked at the receipt it was for a cash refund instead of a credit. I went back to Staples & the manager saw that I was right and the cashier was wrong when he wet into the system. He told me to wait at register & he'd be right back, BUT he never came back & I left after waiting 15 minutes! Staples is now $2.43 richer because they can't process a simple $2.43 refund & the manager had to hide in the back because he couldn't figure it out!

Darah Diedemann

2023-05

The cashier that was there was so amazing and nice. He had so much patience with me when I was having a hard day. Truly a great store, will be coming back soon!

Shalin Shah

2019-05

The most pathetic service and answer received at this location. I went in for my Business Cards 4 times, still the lady named Marlen doesn't know the proper functions to print the card according to my specifications. The worst part of answer answer I received was "my manager has not taught me how to do that", I was like girl seriously.Would never recommend this Staple to get your work done. If you have patience and time to go for 4 times, you can.

Sameer C

2022-05

Sadly all reviews about customer service are true. I bought computer chair, chair mat from store. Literally Zero assistance. I had to jumbled myself to wrap that chair mat. Staff was just watching. I worked for staples back in 2017. Felt really bad for this stores customers.