Petco

Rafael Galicia

2024-04

Very nice and clean place 👌 And you will find what you expect, It's going to get only two stars because of the rude Service, on My way back home, From my nephew soccer game, I found this place a very convenient, To bad the person on the Registred, Named Azia, She should have been trained to be less Rude with customers, And she needs to have a little more patient, A place like this should have a better customer service.

Allison Grasso

2023-08

I don’t even want to give Petco one star. They have expired food on the shelf, one of them expired in 2022.They started this sale 7/4, trying to convince people they are getting a good deal when in reality you’re getting expired food. I informed a worker of this and she could care less. She continued on with what she was doing.Expired food isn’t good for humans but good for animals? Absolutely sickening.

Ronisha Flowers

2023-11

10/12/23 around 5pm I made a Spur of the moment purchase for my son to get a 40 gallon semi aquatic tank. (Should’ve made my husband get it lol) but everyone from the cashier with the lovely locs (forgot to get her name) and Shawn were of great assistance all the way to helping me get the tank in the car .. thank you again ladies and pet co of watchung. My son is going to love it !

NELL SOMMESE

2024-03

The person at the register was also helping someone find something. She was very patient, finished with that customer & then spent a while going through every tag in the box until she found the one I needed. She then made sure I was not having any problems with printing the ID.

Aus Isa

2023-09

I'm writing to express my dissatisfaction with the service I received at your store. I visited with the intention of purchasing a fish.What frustrated me was the fact that the staff member took an extended period of time talking on her phone while I was left waiting. As a customer, I expected more attention and efficiency, especially when making a purchase. Feeling ignored and frustrated, I ultimately decided to leave the store without making a purchase.Customer service plays a crucial role in creating a positive shopping experience, and unfortunately, my recent visit fell short of my expectations.

Luis Salazar

2024-03

Friendly cashier, helped me realize I had unused credits on my reward program that helped me save money

Lora G

2023-09

I wasn’t in Petco long I ran in to pick up my order. However the young man that helped me was polite and very nice. I didn’t catch his name but he deserves a shout out and we’ll a raise for being so polite and helpful. To the young gentleman working 1st Saturday on August 12th, 2023 thank you. Otherwise my order was ready, as I already knew, from what I could see the store was immaculate and it was huge. If I had pets and lived in North Plainfield NJ I would shop there regularly!

Anna Sims-Phillips

2024-03

Working with Joni is a dream. Snowy also looks forward to working with his groomer. We are in a family environment

Giavanna Indellicati

2022-05

Saltwater section is sad. Algae growing everywhere! Corals suffocating barely any fish also!

Erin Darby

2023-11

Never have anything in stockMy dogs love the whole hearted heaven layers sweet potato & salmonPast 3 visits, out of stock, on line now also out of stock!Very frustrating 😕

Oz

2023-09

The WORST experience, customer service, zero! The "manager" AZIA is the rudest person you'll ever meet and apparently I'm not the only one who thinks like me because her name appears here multiple times. She just acts like she hates her job and everyone around her.

Maureen Greenbaum

2018-05

The store is brand new and fully stocked with livestock and pet supplies. Unfortunately they no longer carry the one dog food I buy (Solid Gold Fit and Fabulous)We like to take our grandson to Birds by Joy for fantastic birds and Ocean Gallery for marine fish and corals. Now we can add PetCo for wonderful reptile - so much more convenient than the Bronx Zoo.The people there are animal lovers so of course they are very nice and the fish expert is fun to talk fish with!

Kaitlyn Marie

2023-05

Usually has a good selection of items to purchase. The employee are always very helpful and friendly.Main complaint is the live aquarium section frequently has a lot of dead/dying stock. I recently went to investigate getting a snail 🐌 and none were in good enough condition to purchase.

C east

2023-09

Clown establishment. Scheduled a grooming for my dog and 2 hours before the appt they call and say angela the groomer called out sick. Rescheduled for 2 weeks later. 2 hours before appt they called and said Angela called out sick. “Not a common cold she has.” Give better notification, clowns. If angela is gonna be out for an extended period of time, STOP SCHEDULING APPOINTMENTS FOR HER! Stop scheduling the appts and then calling 2 hours before to cancel, clowns.

BJ Rego

2023-12

Employees were very helpful and we found what we needed.

Joseph Sutich

2020-05

Great grooming service. Friendly staff. Love dogs and you see it. Charlie got a great cut.

Wilfredo Rosado

2023-07

The worst Petco store I’ve ever been too! Don’t go , they don’t care about your pet. They hurt my dog and helped him only after I asked for them to take him to the doctor! They never reached out after I asked for a manager to call me back after the incident! This store is a joke!

Ciro Sylvestro

2023-05

The best Petco for the unemployed people! They are NEVER OPEN. Mon-Fri 10 AM- 6 PM. During those hours most people are at work. Save yourself the time go straight to PetSmart.

Ryan Dawn

2022-05

Came in, immediately greeted by Benn, before I even had to ask he started up a conversation and helped me find the things I needed for the new dog I'm adopting. Despite being busy he came went back and forth from other people to me making sure I had what I needed, he checked me out swiftly.Overall the store was lacking in staff, I only saw one person on the floor helping everyone, he seemed overwhelmed and I heard him page for help, in the 30 minutes I was there he was still the only one I saw helping anyone.Because of this, service was slow, there was a line building up behind me at the register. They seem very understaffed.Overall, I'd come back if I didn't live closer to the another store.Thanks Benn for all your help, keep it up. 👍

Robert S

2024-02

Appt was cancel when I got there. Not before

Erica Ferrer

2022-05

The only good thing I can say about this store is that they have a great selection of products and it's always clean. Now, let's talk about the employees: Atrocious, nasty, unfriendly attitudes the moment you ask a question or need any assistance. I've been coming here randomly for about 3 years. And it has never improved. It's almost as if they made being unpleasant a hiring requirement.When I was on the hunt for a job, this was one of the places I applied. When I came to speak to the manager, the employee in the front had the nastiest attitude and DID NOT enjoy having to grab the manager...even though they had NOW HIRING signs all over the place. When I did speak to the manager. She gave me the run around about having to fill out a different application form etc etc - basically trying to say anything and everything to get me to give up on trying to work there. I ended up finding a different, better job. However, this morning I came to the store to buy some kitten supplies and a crate/playpen. I simply asked the cashier where I could find soft sided crates or playpens. The answer and attitude I recieved for simply asking where something was located blew my f*cking mind. "WELL WE DON'T HAVE PLAYPENS JUST CRATES!!" and while we walked over to the area, she was clearly and visibly not happy that she had to assist a customer. Then she aggressively grabbed the box and I couldn't wait to finish checking out and leave.This is my honest review of my experience at this location. If they want a better review, they need a better attitude. I honestly have no clue how these other customers are giving rave reviews.

Charles Carter

2022-05

A little pricey on many items but they have a wide selection of goods for your pet. The store is pet friendly so bring your dog with you! Staff is very friendly and attentive. Easy parking. On site grooming as well.

Mark Capri

2022-05

I went there the other day with my sister n law that's in a wheel chair. She wanted to buy fish for her 10 gallon tank. She selected 4 fish that she liked. A customer service gal Azia came to help us. She said, none of the fish we selected, she said, we could not get! She said these fish need to be the same type and need to be in a school. Two different kinds of fish were in the same tank that she wanted to choose, these two different types, at same time and she stated they don't go together! That makes no sense whatsoever. She ended up getting fish that she didn't want at all ! This girl Azia , was like the Fish police!I've never experienced this treatment of selecting fish at a fish store in my whole life! 55years!!

jose moya

2018-05

Is very clean and nice. Paty she works at grooming saloon...nice lady..very friendly..my dog Toby loves her

Jadiel Rodriguez

2023-05

It’s hard to get help from anyone. You gotta walk around the store asking for help multiple times. The salt water area is disgusting and they don’t even have the lights working in the saltwater section. This is sad… if they don’t have the staff properly trained they should not be allowed to have this kind of fish.

Nadia Montano

2024-01

The young people that work there failed to say hello. How are you? How can I help you?

S L

2021-05

I love this place, look for JESS she’s great friendly and Patient whileI asked her about my 2 Aquariums at home. Answers all my questions. I'm a fish lover and there fish selection and prices were great! No algae , healthy fish.Very Organized and clean . I LOVE THIS LOCATION. 🖒🖒🖒

rajohn mann

2023-05

Have a new Rottweiler manager Rebecca from the Marlborough store made my experience much easier she helped me with the food choice the treat and even got me to sign up for the petco vital care cashier Samthe manager showed me how to sign up for the app and even showed me how to use it these ladies rock

Emma Kim

2023-05

Jennifer did an amazing work for our dog. She took very good care and made us feel we did the right thing. Thank you, Jennifer F!!!

Jill Mezzacappa

2021-05

Allison is so dependable and prioritizes our dog’s safety and wellness every single visit. She is incredibly reliable, knowledgable and professional. She gives us peace of mind knowing she is the one responsible there for our dog’s vital care!