Dollar General

Viviana Ortiz

2024-04

Unimpressed by Dollar General - Needs Customer Service Training!I recently went to Dollar General to pick up a new trash can. While browsing the store, I wasn't offered any help by staff. Finally, at checkout, I was rung up by the Assistant Store Manager, Laura.Here's the frustrating part: Laura greeted the customers before and after me with a friendly "hello" and "have a good day," even thanking them for their purchases. With me, however, she was completely silent and unenthusiastic. She made me feel that I didn't belong in the store.This experience felt incredibly dismissive and frankly, rude. It's especially concerning that Laura, in a leadership role, lacked basic customer service skills.For Dollar General to improve the customer experience, I strongly recommend implicit bias training and a focus on professionalism and customer service for all staff, especially those in leadership positions.Because of this interaction, I won't be returning to this particular Dollar General and I'll think twice before entering any of their stores.

Joseph Rossetti

2024-02

Poor service, empty shelves, no customer service, dirty place, out of a lot of merchandise. The cashier was doing cashier as well as being on the floor and other services. Just one person for everything. I'm surprised this location is still open for business. This place is a dump.

Katy R.

2023-12

Normally, I would go to the Dollar General on Kings Highway, but this one is closer to home. Not only is the store is a complete mess, the cashier was rude, disinterested in working, and dismissive. I went there to purchase birthday decorations and balloons, but their helium tank was empty (supposedly). No explanation. No apologies. No help. This was my first and LAST time going to this store. I wonder if the owner or manager ever looks at these reviews, as it seems that I am not the only one with a poor experience.

Not You

2024-02

Great prices on some items while others are the same at a regular store. Clean and organized. As for the cashiers, Not one seems to like their job and the women seem to have a chip on their shoulders. Weird

Jillian Conklin

2023-12

The store is clean and the daytime staff is nice, BUT, I went there at 8:50 pm on a Saturday night yo get milk and was unable to purchase it. The cashier was tied up with someone having an issue with prices on her items. So, I stood there for a good solid 5 minutes and the cashier was not able to resolve the issue. I have been working 2 jobs today and awake since 4:30am and just want to go home with my milk. The cashier did not call anyone else to ring. There was another emoyee walking around in the behind the cashier that did not offer to help with the growing line. I ended up giving up on waiting in line and left without the milk. It is poor customer service. Don't go there unless you have time to waste.

Genesis Chamba

2024-04

Today I went to this store because it is the closest to my house. I went at 7:00 pm. There were 3 people outside knocking on the door and the girl who works there never opened the door for us and she was inside and didn't come out to tell us anything about why not. I wanted to assist us, it's too frustrating

Coucine's World

2024-04

Horrible customer service. The manager needs training he’s so rude, if you want this business to grow you need to fire everyone and get trained peoples that really wants to work. They think are doing a favor to us, they get pay by us.

mr beast

2023-10

I have been here in the past and had great service, however, In my past few visits, I have encountered a new employee: the rudest young woman you will ever meet. God forbid you need help and she is working there. They will NEVER have more than 2 workers (1 cashier). Do not waste your time or money coming to this dump. Do not give this company reason to continue operating this way.

Jennifer Schwechler

2023-11

Sitting here 8:15 closed dark inside not a person in sight

Lotza Pop

2023-10

Why is the store " temporarily closed" at 3:25pm? This is the 3rd time in a row. Won't be stopping here on my home anywhere cause I'll be wasting my time

rayharris25

2023-10

2nd time going to this store and its not open. Its 1043am and website says open but doors are kocked. Staff sitting outside waiting for someone to open.

CMT Taylor

2023-10

Temporary closed? Store is brand new still. You should put a bigger sign in your door too 😉

Marko Kruska

2023-09

Best equipped DG in the state, clean, staff friendly. They’ve got everything you , they even got car fuel treatments lol!

S B

2023-11

I like the shopping here but every time I go there it’s closed during business hours.

Kevin Trindade

2023-05

Kathleen was so Helpful as soon as I came in she greeted me and helped me find what I needed . Really hard worker!

Kevin Baker

2023-07

Very clean and staff is super helpful and friendly! Definitely a change from the Family Dollar down the street.

Allen Winters

2023-11

Kathleen was a charm smart polite a joy to see

Rob Jones

2023-06

Everyone was nice and very helpful and friendly..

José Miguel

2023-11

Good store every time I go I leave very satisfied and the staff is very friendly.