Pooch Parlor

Nick Avagliano

2023-08

Today was my first time visiting Pooch Parlor and I was so pleasantly surprised that I almost don’t want to leave a review so others find out about them LOL. I took my mini Bernedoodle here for a bath after not being able to find an available last minute appointment at my usual spots. Though, I don’t think I’ll ever go back to the “usual” because Pooch Parlor was amazing! They charge reasonable rates and have very talented groomers that you can easily see their work as soon as you walk in. Brooke at the front of the store was so nice, patient and helpful getting our pup settled in and comfortable. Again, this was only for a bath today, but after the high quality result and from what I could see with other doodles getting cut, I can’t wait to take him back and my other doodle for a full grooming experience. If you have a doodle this is the place to take them if you’re looking for that nice fluffy teddy bear shaped haircut. Highly recommend :)

Jeffrey Wayne

2024-04

I have a golden doodle with very tight curls. They did an amazing job. The best haircut he’s ever had.

Ellie H

2021-05

So lucky to find this place and I agree with all the positive reviews here. We just move to nyc and wasn’t happy with the services in the city for our large labradoodle. I think most cater for small dogs. This is our second visit, appointment booking is very easy. Most importantly our Boomer is happy there and he gets to hang out with other dogs. These dogs need regular grooming so it’s important they have a positive experience. Personal looks and style is secondary, I usually let the groomers do their thing. I think it turns out great! Thank you for taking good care of our baby.

David Epstein

2024-03

We absolutely love it here!I’ve been coming here for years with my three dogs, and they do an absolutely great job, every single time! The dogs love it, and so do the dog parents :-)

Ana Davila

2022-05

I'm from Fort Lee and tried various dog groomers over here, and they all lacked consistency and craftsmanship. I would it give cookies & friends, and Maru groomers a 3.5 star at bestThen I found Chelsea at Pooch Parlor and I am so happy I did! Great workmanship and nice staff. Easy to book and sweet dogs at the parlor.I found the perfect groomers and I'm so excited we have our forever groomers.

Cosimo Patti

2024-03

Chelsea, the owner, is great. Her staff is some of the best groomers you can find. I highly recommend them. Professional, knowledgeable and compassionate.

Norma Garcia

2023-11

Today was my puppy's first grooming session and I am extremely satisfied with the grooming services 🤗 My Emilia looks beautiful💕 The staff was patient and kind. They listened and asked questions about what I wanted for my lovely girl. Pooch Parlor in Leonia, NJ - you have made a customer for life! Thanks so much! 🏻

Eric T

2023-05

I brought Missy, Bichon Frise, as a first time client. Missy got a great grooming session. They did a wonderful job on her. The staff is very polite and courteous too. We’ll be coming back for more grooming for Missy!

malka zwiebach

2024-04

Always do a wonderful job with my Casper.

Jennifer Rodriguez

2023-07

Amazing place for dogs! I took Rocky here for the second time and he was not anxious nor nervous. They also dried him well and were very gentle with him. The location is also super cute and clean, i found my forever spot for my pomsky Rocky

Mia Dorville

2023-06

I don’t normally write reviews so let’s just say me taking my time to do this means a lot! Really love this place!! Very clean, friendly! My dog normally gets anxiety in other places but she was anxiety free here. They gave me an appt right away! My dogs coat is soft and looks healthy. I found my new place! Already recommended to 3 friends.

Renee Wilson

2023-06

I needed a new groomer because my old place retired. I asked them to recommend a place and it was Pooch Parlor. I liked the friendliness of the receptionist & professionalism of the establishment. They asked for a picture of what we wanted. I appreciated that. They exceeded our expectations! We'll be back!

Belinda Lynn

2023-08

After ignoring the reviews that are within the past year or two, I still gave Pooch Parlor a try. At first, they were organized, made appointments via phone with confirmation texts & once my dog was ready they would always send a text or call 15 min prior for pick up. The form filled out in the beginning provides what not to do on your pet & it was ignored. Time passed & it became a zoo. They clearly were overbooked & overwhelmed. Dogs all over yet they claim they put them all in the back. My daughter was cut in multiple areas around her private parts leaving her irritated and in pain for days. These photos and texts are all on their business phone and mine and time stamped. The owner insisted on applying Neosporin also provided a credit for the mistake her staff caused. Mistakes happen and I forgave them and moved on. I still brought my fur baby who is only 11 lbs, back. This incident occurred from just a wash. The receptionist went to the back to bring her to me, and her right eye was bleeding. Of course my heart dropped and I started crying. I had to wait for about 10 minutes for The owner to come out while others were being checked in/out. Out of respect for the business, I remained patient and quiet. I hear the owner tell a customer they had to remove her dog because it wasn’t as friendly but the haircut went well. I jumped and asked is that what happened to Chloe? She said no. Ok now she takes a look at my dogs eye and it’s clearly a deep cut within the lining of her eye. I confirmed with the owner that the bath includes cutting around the eyes and that was denied at the time of the incident. She offered to give me back my money and I just wanted her to take accountability instead she asks if I walked her into the tree? I didn’t even leave the business for anything to have happened. Frustrated, I leave and call to vent so I don’t express my disappointment in front of anyone & both the owner, $36 for a wash leaving a cut eye is NOT enough. Regardless, we apologized to one another and she event sent a text as well that she hopes we could move forward. The vet confirmed it was a cut not a scratch, owner still insisting it could be from her being in the cage which I was never told they would put her in one . STILL forgiving & trying to give her another chance which really was silly on my end, I bring her back for another wash & the owner never came out she just stayed away & I never made a fuss about it she mentioned her own dog battling so I was praying for her and even text her that as well. I just made an appointment which was scheduled for this morning, the owner sent me a text after the business was closed already, saying she tried but she feels she’s walking on eggshells with me and will no longer service my dog and cancels the appointment. The only one on eggshells was me for all the pain and mistakes made by her and her staff members. No accountability & no regard. If you ignore reviews that have many complaining about these type of issues, & you give many chances like myself, this is what happens. She speaks in a low tone but she’s honestly very unprofessional when they make mistakes & will always point the finger at you, always grab her bottle or Neosporin & try and attempt to make you the issue instead. I wish them the best, but I do not recommend anymore and those that I did will no longer go either.

Peter Savigny

2023-05

Clean, fast, and most importantly - just what I requested. My dog looked perfect. Great prices too.

Edward Corbett

2024-04

💘my Pet's Love Them!!!🐺🐹💘 Still The Best

Nicole Marino

2023-05

I loved my experience here! I’ve tried a couple different groomers in the area, and Pooch Parlor is where I feel most comfortable leaving my dog. He can be a bit nervous in new environments, but he seemed comfortable (and looked great) when I came to pick him up. Will definitely be back.

Jong Hoon Lee

2021-05

The prettiest cuts! We've been bringing Bell here for the past few months and the quality here is unrivaled. Much better than Petco or other chains.

Dana S

2020-05

Chelsea along with her caring team are wonderful! I took my two Golden Retrievers to Pooch Parlor for the first time. They were groomed beautifully and smell delicious! So happy with our experience and highly recommend them.

Jennifer Sullivan

2021-05

We’re new to the area and tried this place based on the rave reviews. We were beyond thrilled with how beautiful our dog looked when we picked her up. They are professional and true dog lovers. Most importantly our dog looked very happy being there. We already have our next appointment booked and would highly recommend this place to anyone!

yoo seong jong

2023-05

DO NOT GO HERE. Your pet could get INFECTION or HURTS and they DO NOT take any RESPONSIBILITY for it.I called and they confirmed they didn't have anything to with his infection and it could have happened due to ear plucking, utensils used and/or cleaning products used, so clearly something triggered it there at their parlor as they gave clear examples of what could have caused it. They then proceed to take no responsibility, and claim that if we would've called them before they could have recommended us something for his ear.When your dog gets sick you don't call the groomers you call the vet's office. As a result, my dog got an yeast ear infection. We called to them they said it is NOT THEIR FALUT AT ALL but they agree with THEY COULDN'T FIND NOTHING WHILE THEY ARE CLEANING. That makes no sense, because my dog didn't have any ear problem before going here.

elliot poretzky

2021-05

I have been bringing my dog Max to them for 2 years now and they have always been amazing with him. Whenever I call they are always accommodating and very nice. I have and will continue to recommend them to all of my friends who have animals in the area. They are professional, kind and fair in pricing... all you can ask for in a groomer.

Josefa Seoane Santana

2023-05

The best! We ❤️ Pooch Parlor! Our Lola Sunshine Havana is groomed beautifully and smells yummy. Everyone is wonderful.

J C

2019-05

Fantastic place! Very very clean! Gave me the exact cut I wanted for my Yorkie (Mohawk) wish I could upload pic- so handsome. He wasn’t unhappy being there. They are so nice and accommodating and very knowledgeable about cuts and movement of hair. Fav new place! I have tried most in the Fort Lee area and beyond. Definitely the best!

Greener Ventures

2023-06

Great service, convenient, accommodating, and reasonably priced. We switched to Pooch Parlor after a disaster in Fort Lee and have been super happy with the choice ever since!

Rimona Smith

2020-05

Pooch Parlor is a great place to take your pet to be groomed... I come all the way from Manhattan because Pooch Parlor is so great with my dog and the price is reasonable. I have a Pomeranian which they groom him so well.. the service is great but you definitely have to book in advance because they get booked up really quick but willing to squeeze you in for service if they can find an opening.. I will definitely recommend this groomer/ parlor..

Brenda Han

2021-05

Went in today with my dog to get a simple nail cut, but the worker ended up cutting too short for one of his nail, cutting the nerve. I was waiting for my dog inside and I noticed the worker suddenly turning her back towards me. I thought she was just changing her angle to get a better view at his nails, but now i realized that she was trying to stop his bleeding. I only realized after i got home and took a look at his nails. Never going there again

Charles Cadwallader

2023-05

I drive Patti LaBelle's dog a hundred miles to get him groomed there!

B Mullin

2023-05

Very pleased with the service and grooming of my dog. I highly recoomend.

Joselyn Barrantes

2019-05

I have taken my dog to Pooch Parlor 3 times. My husband and I loved how she came out. We even recommended my 2 sisters to go there with their dogs and another friend, which they did go. That's why i am so upset to be writing this review. The last time we took her we noticed when we were home already that my dog Pebbles had been cut under her "armpit" area. We got upset because no one told us anything when we went to pick her up. We understand mistakes happen but at least let us know. We called to ask about what had happened because we really wanted to give them a chance to explain. They asked for pictures which we sent via email. Chelsea emailed me back telling me that the groomer hadn't realized this happened and that she had apologized to her. And offered $10 off the next grooming. In the email it seemed like she really didn't care. She could have called and apologized over the phone. Or said i am really sorry for this happening to your dog. But no where in the email did it say that. Again I understand things happen and that anyone can make a mistake! But I really wish they would of cared a little more that they cut my dog.

Flor Lopez

2021-05

Good quality!! I’ve tried others but the service is nothing compared to Pooch Parlor. My puppy always comes out feeling good and handsome. They are always booked but it’s worth the wait for an appointment.Catherine (Peppers mom ☺️)