Fantasia's Dog Grooming Salon

Vandana Bhanote

2024-02

WORST EXPERIENCE EVER!!! This groomer is extremely rude and unstable. Do not leave your dog under her supervision. I dropped my adorable mini-golden doodle at 12 noon and she told me she would need 3 hours. I called at 3pm to inquire abt the status and she said she needed more time. I called at 4:30, she said she still needed more time. I called again at 5:30pm and she was so rude, yelling at me to stop calling. Concerned, I showed up unannounced at 6:30pm and she used very abusive language towards me. I told her it had been over 6 hours and was completely unacceptable to keep my dog for that period of time! She was still in the middle of working on my dog and continuing to use very foul language. I told her to stop work on my dog immediately and to give him back to me. I know she let my dog sit there all day while she worked on other dogs and then she had the gaul to continue yelling at me for showing up when I did. It was now 6:45pm and my poor baby had been there for almost 7 hours. I paid her and left using all my might to remain calm and not engage with her. She completely shaved my dog down. There is NO skill applied in what she does. When I told her we were never coming back she threatened me and said she would call all local groomers not to take my dogs. Literally, she is the CRAZIEST person I have ever dealt with!! I rarely write reviews but felt compelled to warn others to stay away from her and protect your dogs!! Like someone said previously, why is there not an option for “0” stars?

Kristina Figueredo Gil

2023-09

I am giving two stars because her work is nice.This is the MOST unprofessional place I have ever been to in my life. They bumped up prices for my Yorkie terrier to 90$ from 65$. I asked her a few times yesterday when she called me asking for business to bring my dogs in and she was so busy telling me about her personal life she kept talking over me. I won’t be un professional and give specifics. I have the entire conversation on my end recorded with my camera in living room camera and she never once provided pricing. I asked so many times because her and her husband were always fighting over pricing in front of my children and husband. She today hung up on my face telling me to go pick up my dog that she would not honor the 65$ pricing I always paid. 30$ difference in a few months is absolutely insane not to mention the fact I drive 30 minutes each way there and back dropping off and picking up. VERY UNPROFESSIONAL. These are not show dogs and you do not have an office in Princeton Nj. I am FAR from a cheap person but this is outrageous. Years of dealing with the hostile environment everytime I went and now this!

Linda Pestreich

2023-05

My rating has changed from 5 star to 3 starSo, here we are in the time of a pandemic where everything is shut down. I was a tad upset that groomers were closed as I thought that was one business where we could practice safe distancing and they could do one dog at a time. Well as soon as Governor Murphy opened up dog grooming, I contacted Fantasia and spoke with Randy. I had previously been using Pet Smart and other groomers but decided to try Fantasia.Firstly, they took their time grooming my dog Sophie. I don’t know if that is the normal practice but I hope it is. My dog looked beautiful when Randy brought her out to my car. She wasn’t shaved too short and she had that teddy bear look which I love on my Cockerpoo. It looks like they went over everything: ears, nails, hygiene, eyes were clean, butt, etc. Price is competitive to that of other groomers. I found Debbie to be extremely friendly and I could tell she loves, loves animals. Very easy to communicate with and she listens. I highly recommend this grooming service as they are definitely not new to the dog grooming business. PetSmart brought in new people constantly and it was a bit anxiety provoking. Plus, I heard horror stories about PetSmart. Fantasia is family owned and you will have the same groomer at each visit. Thank you Debbie and Randy!May 16, 2022Well it’s been two years and I now have a better perspective of Fantasia’s services. Debbie is a very good groomer. I will not take that skill away from her. My dog always came out looking great. That said, they cancel ALOT!! I would say that every other appointment was canceled due to illness on their end. Randy, Debbie’s husband has been abrupt at times and quite moody. At one time he “yelled” at me, and I did call another groomer to work with my pup. Randy later called to apologize and I returned due to Debbie’s quality work.Last week Randy called to inform me they will no longer scissor cut my dog. She will be shaved. I finally decided to move on and find a reliable groomer who is a bit more professional. I understand you cannot control illness, but if the appointments are constantly rescheduled, and the owner is a bit gruff, time to move on.If you don’t mind unprofessional moodiness and groomers telling you how they will groom your dog, I would give them a chance.My rating now: 3

Michiko Statham

2022-05

Absolutely Horrible! If you don’t care about people dictating to you what they want to do with your dog and how your dog gets groomed/haircut then take your dog here. Spend $80 or more for something you didn’t ask for.The three times I took my dog here they did the absolute opposite of what I asked for. They are lazy groomers and just shave your dog all the way down and blame it on some mats on your dog. The woman likes to brag about her years of experience and awards but it’s definitely bull based on the results not once, not twice, but three times!The husband kept calling me every moo asking me to bring my dog. When I called to question why his wife had cut my dogs face so low when I gave her a picture and explained multiple times what I wanted she hung up in my face.I’m so sorry I paid them my hard earned money!Horrible experience all three times. Never again !!Please don’t bring your dog to these people. You will be sorry! There needs to be a Zero stars choice!!

Matt Cady

2019-05

My dog has always had an issue with getting groomed. He was a rescue and doesn't trust new people without getting to know them. Fantasia's was the first groomer to actually sit down and get to know him before jumping right into the cut. Debbie (The owner) sat with him for hours so that he felt comfortable. Now he actually gets excited when I tell him he's going for a fur cut with Debbie! The only down side here is the cost - It is pricy but you get what you pay for. Debbie is a Westminster award winning Master groomer with years of experience and it shows. I highly recommend Fantasia's for your furry friend!

Sabrina

2022-05

SO RUDE! I never actually got to get my dog groomed here and never will now. Owner called me 2 weeks ago and asked if I wanted an appt in 2 weeks. Very odd, but I said sure since I knew my dog would likely need a grooming soon. I called today to cancel the appt as I got him in somewhere else sooner but wanted to still give 24hr or more notice. He asked me where and I told him the place and he said "glad you got him groomed. DON'T EVER CALL HERE AGAIN WHEN YOU'RE IN A BIND" and hung up the phone!! I knew something was off with this place when I got a call begging for an appointment when every other groomer is booked out for months even. Could've been the best grooming ever but I will not be doing business with them ever!

Ravi Chodagam

2019-05

I have a 9 month old goldendoodle. We had taken him in the past for 3-4 grooming sessions at PetSmart. I felt that the groomers at PS are always hurried, they had a big line waiting to attend and they dont take time to make your pet comfortable. They are always in a hurry to get more pets done in a day. As a result my dog was always anxious, tensed and would get a little protective and bite a little or make lot of uncomfortable noises. So we decided to look for an alternative. Came across Fantasia on internet search. Read reviews. Spoke to Debbie over phone to book an appointment. She was very confident that she could handle my guy well. She has about 35yrs of grooming experience. On day of the appointment, when i walked Debbie sat down with my dog for almost 20 minutes while talking to me about his habits and previous grooming. Slowly she made him comfortable. She was very confident that she can handle him and would be able to turn him around. Debbie is helped by her husband Randy and he was also very sweet. They charge a flat fee of $80 for any dog and covers all grooming services. This was far economical than PS where i ended up paying lot of extra $$$ for add ons. I got a call after about 4 hrs to pick him up. When i went in, Debbie again took about 20mins to talk to me about how we can work on behavior training and make our pet a great family member. She was not too greedy asking me to come back in 4 weeks. She offered to have him back after 3 months for a touch up service. Overall great experience.

Lauren M

2017-05

I had the very best experience with Debbie. She took time and sat with my dog and had an in-depth conversation with me before the grooming. She called me at home in the middle of the groom to ask my permission to scissor cut in a certain way. I appreciate her knowledge and warmth. And my dog did really well. So grateful I found Fantasia's!

Roseann Hylemon

2022-05

I am extremely unhappy with the groom. I understand my pup was matted. I understood that she needed to be shaved. But I begged to only trim her face lightly. When I picked her up I was horrified and cried all night. Her face was cut way too much. She doesn’t even look like the same dog. I feel like my dog is feeling naked and ashamed. I just don’t understand. I am the owner. I am paying you. Why couldn’t you listen to what I wanted. Very unhappy

Cb Johnson

2017-05

I have been incredibly impressed with the grooming here. They clearly love dogs and treat them so sweetly! They really do a fantastic job with grooming and scissor cutting our Newfoundland (which is not an easy breed to groom). I am sad to be moving out of state now that we've found such a good groomer! I do highly recommend this grooming salon.

Alex Trakhman

2017-05

Debbie is by far the most wonderful dog groomer in our area. We tried at least half a dozen before we got to her a few years ago. Her work is flawless and it stays in shape for another month at least. She and her husband Randy are great team and they treat every dog as their own.

Drake Baer and Michael Cadden

2014-05

Debbie is an incredibly professional, knowledgable groomer who's been doing this her entire life and is well known in the professional dog world. I took my Irish Water Spaniel to her the first time and was surprised that she was actually familiar with this rare breed. My dog was 7 months old, not yet fixed, and Debby immediately identified him as show quality, which is not something we had even considered. She actually made me call the breeder from her office, and Debbie explained to the breeder (This was the breeder's first litter, and she was just figuring out the ins and outs of the dog world.) exactly what made Arlo champion-quality, point by point. The breeder, surprised, registered him in the annual Nationals event for his breed the following month, Arlo came in first in his class without any training, and then his sister and mother went on to win at Westminster the following two years. Aside from her detailed, unusually professional knowledge about dogs, Debbie's whole heart is in her grooming and her relationship with her regular customers. Two negative reviews here criticized her personality without suggesting she was inappropriate to her customers themselves. Debbie has a rare neurological disorder that doesn't affect her grooming or relationships with customers but perhaps makes her erratic sometimes in personal relationships, and the people in her life seem to be more sensitive to this than the two reviewers here.

Kristina Figueredo

2022-05

We have been going to them for two years now and my lab and yorkie ALWAYSCome out happy and looking the best ever. This husband-and-wife duo are not only funny but professional and really know what they’re doing. If you’re reading this this is your sign to bring your puppies in!

Syeda Huq

2019-05

I am extremely dissatisfied and disappointed by her work!! Her charge is on the higher end , which is not my issue but I have never seen such an awful job! She just shaved my dog even with areas of uneven cuts with scissors around face and top of the head. Most scary of all is there are places of skin cut as the shaving was so close to the skin! I will be scared to take any pets there ever! I am so sad for my pet’s discomfort he went thru for my ignorance for not taking him to a groomer with first hand recommendations.

lindsay king

2021-05

I have a lot of anxiety about getting my dog Stela’s nails clipped. She has “fiddle” feet. Very protective of how people touch them! This couple IS the best! So kind and sweet! Can’t thank them enough!

Debra Burstein-Rucko

2022-05

This groomer and her husband are amazingly not responsive, I tried twice to get my dog groomed there and when the husband answered the phone, he asked if I had gotten my dog groomed there and when I told him "no, not yet", he put his wife on the phone and she told me she would call me back. I never got a call back. I guess they don't need the business.

Joseph Delbo

2019-05

Debbie is the best you wont find someone that cares as much about what they do. Prices are not on the high end. Most places charge around $10 to $20 more than her. I trust her and admire her work she is the best.

Thana Ahilesan

2024-01

Debra did a great job as always.

O K

2023-05

Our favorite place for grooming ♥️

Dylan Hullfish

2019-05

What a joke that place is schedules me for 5 o’clock then tells me my dog is special needs after I made very clear my dog doesn’t like to be around other dogs. Would never go to that place again in my life rude beyond belief