PetSmart

K Lu

2024-01

Stephanie is just amazing! We love the styles and especially the paws. We were lucky that she was the first stylist we went to when Maverick first went for grooming!I hope she doesn’t plan on going anywhere else because we will have to follow where she leads 😂

kelly woodall

2024-01

All staff is very kind and helpful. Rico had his first grooming appointment today and he looks like a new guy and smells like a cookie! Thank you to Sandra and to all the staff, for taking such good care of him.

Robert Peterson

2023-07

Love our local PetSmart! We also use Banfield and the staff there are so nice and treat our dog well.Laverne loves the staff! Also very helpful since our dog is difficult with cutting nails, so the vet techs do it.

Drew Z

2024-03

Mandy is a real assetI haven’t owned the dog in many years, and needed a lot of help with my new golden doodle. I decided to get training for my family and I, and we have learned a lot. My classes with Mandy were wonderful, and having a disability and learning how to train a dog is not easy. Mandy has always been very helpful, understanding, and patient. She has taught my family, and me many things, and Rocky, my dog, is improving all the time. We owe it all to Mandy.

Mapioa Kamaras

2024-03

I went here to shop for fish with my family to make a beautiful aquarium and half of the fish were dead. Almost every tank had a dead fish stuck in the filter floating around. I was so upset by this sight. To most people fish are pets just like a dog and cat not just feeder fish. Horrible

Johnny Rivera

2023-11

The dog trainers here are great. We are on week two of puppy intro class. Love it.

Alondra Herrera-Bruno

2024-04

I order online and pick it up at the store. Really good deals! Also, they get my order ready very fast.

Annabella Fresulone

2023-08

The staff at our Pet Smart in Holmdel are always so nice and very caring of animals, they make our 11 month old puppy Millie feel special when we bring her there to visit. She loved getting a treat!

Geri Lobasso

2023-12

We brought our adopted Husky for training with Mandy. She is very knowledgeable, and offered many good tips. We were very pleased. We did basic obedience and also the 4 - 1 hour classes.

Jani Hayes

2022-05

Anna is a miracle worker! She gave Charlie a puppy cut and he’s a new man! His hair was a mess;long,matted,and shaggy. She spent practically all day with him,and he looks so handsome. He had a Spa day! Will Absolutely recommend Anna,and will def be going back!Thank you, Anna👏🏻🐕💜(the last photo is the ‘Before!’)

Alyssa L

2023-11

Wonderful training by Mandy for our pup! She is so knowledgeable and patient. Also offers great advice on treats for your dog. Excellent service.

I O' Keeffe

2022-05

I have two BIG crazy Golden Retriever’s. They are great dogs but very, very lively! Anna Z. has taken care of them since they were wee lads. I will go wherever she works and recently she moved here. The two lads have been groomed here twice here so far and will continue to be taken here while Anna takes care of.

Dawn G

2023-05

I stopped in PetSmart to hopefully get some props for my dog’s July 4th photo for our rescue group. I was greeted with a friendly hello and the store was well stocked and clean. I was able to find some last-minute holiday props. Of course, I also had to get some squeaky toys, which are my dog’s favorite and she is having a lot of fun playing with them. PetSmart has everything you may need for your pets and there is a Banfield at this location. I forgot my reusable bags and the cashier put everything nicely in a box for me. Great customer service! Oh, and my dog is getting a lot of compliments from the rescue group on her photo with her PetSmart props. Fun Fact: PetSmart Charities is a non-profit organization dedicated to saving the lives of homeless pets. It is also the leading funder of animal welfare. They also help pets find their loving forever homes through adoptions. If you are thinking of adding to your family and want to help save a life, National Adoption Week is coming up July 11 through 17th.

Amanda L

2023-11

This Petsmart is clean, it doesn’t have a smelly odor and the staff is very nice. Each time I went to get my cats their Fancy Feast pates, there is always plenty of options and enough in stock. Another great thing about this Petsmart is they have plenty of parking.

Mina Nossier

2020-05

Brought my dog to be groomed on February 14... got a call saying their rushing her to hospital that’s at the facility because one of the untrained employees cut my dog bad enough that she needed 3 stitches...mind you she’s 3 pounds and you can’t hold her easily with your hand...so we had to cancel our Valentine’s Day plans to tend to our dog to make sure her stitches wouldn’t open and she wasn’t licking them...called corporate and they had the store manager call me... but corporate said if you don’t like what he says to call us back...this guy tried to offer me a free grooming after this incident...now she’s so jumpy and anxious whenever something gets too close to her..thanks pet smart for ruining our plans which was for just a simple grooming..

Ny is not alone Three equals love

2022-05

We went to this location to buy dog food and fish for our turtle and we walked away with our bearded dragon. We where assisted by Adrian from the moment we walked into the store. He was professional, knowledgeable and so patient. We walked away with so much confidence in owning one because of him. We would definitely be coming back to this location.

Danielle Menna-McLaughlin

2024-02

Very friendly. Customer service is superb! I'm getting worried over wet cat food not a very big selection.I also adopted my kittens from here in July and when my dog was alive used the vetenarian service. All around I love PetSmart

Jennifer Johnson

2024-01

Very nice and clean pet store. They have tons of stuff. Probably everything you would need for a pet.

Kapil Persaud

2022-05

Our groomer Anna Z. Is amazing and takes such great care of our pups Chulbul and Luna.

Katherine Heim

2023-11

I always go here for my feeder fish, and they typically are healthy. They have leaky bags but all the employees so far have made sure to double bag the fish.

Baby Firefly

2023-05

Applied here with training and 4 years of managerial experience working with animals and customer service and they denied me? Makes 0 sense....yet look at the employees who work there who barely know the proper, the actual proper way to care for a guinea pig. I'll never shop here again.

Jeanne Beltran

2021-05

I really Love this place they always have what I need 4 my Cat & Dog an they are always very helpful!!

Mark Ratajczak

2023-05

The staff here is wonderful and caring. Vickie took me early today when she didn't have to. The doctors do a very thorough job at explaining everything you need to know when picking up your loving fur baby.

Lau Bale

2023-12

What the heck happened to the staff in this place- the groomers are awful lately. Is it safe to assume all the good employees left when the manager left?

Kevin Shelly

2023-05

Beware they scam you on the price. There was a bin of dog toys by the register with 4 price tags on each side of the bin that said $5.99. They charged us $7.99 and when I pointed out the signs the employees were rude and would not adjust the price. Go to petco in middletown where they are nice to the customers.

Ricardo Gooptar

2023-05

My wife dropped off my puppy luna for a bath at 10 am. My wife left her phone number and a backup number (which of course was mine ) to call when our puppy was ready for a pickup. At 2 pm with no calls at all my wife called to find out what's going on. She was informed they called which we never, received and there was no voicemail. After our puppy was picked up the manager made it a point to come out. Then stated they called and want to see the picture. All defensively. We never received calls. Needless to say we never taking our puppy back there. Good luck to anyone that wants there dog in a kennel for hours with no food or water. I wish I can give a negative star

Michael Travers

2021-05

Always the best experience going here. They are always friendly. I always look at the kittens when I walk in and I wish I can adapt them all. The place is clean and stocked very well for my family’s needs for my 1 year old cats. I like going in the cat isle and looking at the toys for them and they got a bunch of toys for them. They take very good care of the place no complaints at all. Everything is very organized. I’m proud of you all. Keep up the good work.

Mildred Meier

2024-03

Staff is always friendly and helpful.

Jess Reinhold

2023-05

Stopped in the other day with my dog looking for a certain shampoo/body spray which I did find. Wanted to get my dog a bag of treats (he is a picky dog who tends to like freeze dried, dehydrated, jerky type treats). I was disappointed to find there was barely any dog treat selection and only one bag of treats that I found that he would like. the lady who rang me up was so so sweet making sure I got the best out of the deals!

Noelle Martines

2023-05

Mandy was by far the best trainer I have ever worked with. Just call her Mandy Poppins because she is firm but kind & ALWAYS fair. Not only does she obviously know her stuff, but she goes above and beyond when it comes to her pupils, (the four-legged and the two-legged kind!) I am so grateful to her for all she has done. We all know that being a teacher can often be a thankless job, can you imagine how hard it can be when your students don't talk? lol. But in all honesty, her hard work & dedication has paid dividends as we are slowly turning my rambunctious Doodle bug into a (somewhat?) well adjusted & (mostly) well behaved young pup!