Walgreens Pharmacy

KK

2024-01

Employee on the floor was helpful in helping me find a product I was looking for. However, when I went to pay and asked for them to price match their website I was told I had to purchase the items online for store pickup. I’ve been to other Walgreens locations and they’ve price matched items right at the counter for me without an issue. The cashier and the manager insisted I make my purchase via store pick up…. so there I stood on the side of the register for five minutes adding all the items to my online cart, purchasing them online, and then getting on the physical line in store to pickup the items I went through the store picking up. To be honest it just seemed like they wanted the easy way out as it probably would’ve been more for the cashier to do on her end.

Rodolfo Santos

2024-03

If you are in dire need of medicine go else where or be at risk of losing your life. Have never had a smooth transaction at this pharmacy. Something is always wrong. There has always been an issue with my prescriptions here.

Taisha Jones

2024-02

They will let you know your prescription is ready you go to pick it up and they lost it and will tell you to come back the next day and that's not being a responsible pharmacy especially if you really need your medication then if a doctor gives you a prescription they won't run it through your insurance if it's over the counter medication apparently the doctor gave you a script for a reason they need to do better all the way around the only reason I use Walgreens is because there's no other pharmacy near me since I moved but I promise you once I get back on my feet I will never go back to Walgreens they are the worst

Marjorie Rodne

2024-02

This pharmacy is really terrible I was In drive through waiting 10 minutes. There is no way they should have ppl in the drive thru for that long. My brother fired to pick my mother prescription earlier in the day they had the insurance information in incorrectly, after I tried to give it to them over the phone.

Michael Angelo Bosch

2023-12

I truly love and enjoy the wallgreens in this area, always very friendly and professional clean facility and very caring to their customers

mohan dillon

2023-09

A bunch of liars! Lazy MFS who take their sweet time having customers wait hrs in line to get medication. People don’t value work anymore. They think every work place is a joke. Clearly there is no one.

Shante Oneal

2024-01

The woman in charge was very rude, her attitude was very nasty smhAnd some of the workers are rude. Just go to CVS around the corner.

Aaron Stevens

2023-05

While trying to put a prescription in at this Walgreens I was helped by Amauyae. I may have spelled the name wrong but, this is the worst customer service I have ever received in a long time. I asked her how much the prescription was and she said to me that she wouldn't know until it was filled. I should check back in 45 min when it was done. SMH. I don't have regular insurance because I am a Veteran so I usually go to the VA. When I came back, she states the price as 60 something dollars for 1 script and 15 something for the second. I asked to see it and after looking at the $65 script it's simular to what I get from the VA for free. I bought the second and refused the first script. She got and attitude as I paid for the one I kept. The whole time she is has short answers and acts like she annoyed by questions that I asked. She's the so called professional and I needed help understanding what I was buying. When dealing with the public you have to be mindful that people ask from not knowing and they are spending the money that pays your salary/wages.I have been going to this Walgreens for 10 years because I work close to it. One of the floor mangers even spoke to me because I am a familiar face in there but, I'm truly disappointed in the experience. I would like to think it's not a reflection of the store BUT, you have to be careful who you hire. I don't write reviews by the way. I actually don't like them but after dealing with this associate, I felt compelled.

Live-laugh-love

2023-05

Horrible, experience ever asking to a customer service in-floor for where i can find the stuff and she have the worst attitude ever it doesn’t even matter that she is pregnant but twice she didn’t and me… trying to be the nice person but people like this don’t even be working and another thing you should be happy and bless that you’re gonna be a mama…

Tunde Deane

2022-05

Couldn't believe how long it took for a bottle of prescription mouthwash. It's just sad at the lack of good customer service. It wasn't crowded i waited in line for 10 minutes and was told the dentist need to call in. Called the dentist had them call in was told it would be 20 minutes, great. I left went home came back in an hour no one in the line in front of me get to the counter they take my id. I take my seat the pharmacist asked if it was mouthwash then make me wait another 20 minutes. It would of been longer had i not came back up to the counter to ask for my ID. When they went to the breaker and pulled out my ID and the mouthwash ridiculous.

Benjamin Ciresa

2023-05

Just had a really bad experience at this location with Carlos R. I get two prescriptions here and I was grabbing some essentials. I left them on the pharmacy counter to grab batteries since I was buying an electric toothbrush. Carlos approached me aggressively in an attempt to intimidate me. He told me to show the inside of my bag or I have to leave. I'm on the way to the gym. He put his hands on my personal belongings including my sweaty gym socks. Never had a problem with anyone else here. I'm just wanting to get my meds and move on. I just want to get this message to Carlos R: "stand down, it's not that deep".

Karen W

2022-05

Unfortunately I have been very disappointed with their pharmacy. They call/text that your medication is ready, you arrive and they've put it back or it's an hour wait. 🤔 If they're out of a prescription its taken over a week to get it in stock. It's been 2 weeks for me. Due to everything that's going on I had chalked it up to that causing delays, but when I call the other Walgreens they're able to have it the next day! WTH! There are two young ladies that are great. I've been going to Walgreens for over 7 years, today is my last daysealing with Hillside Walgreens Pharmacy. 🤨

Fatimah Newkirk

2023-07

The pharmacist Madlena is a wonderful person, she always take care of me and my family. All of the staff do. Thanks for everything 🙂

Isabela Zap

2022-05

Usually a pretty decent customer experience, but as of the last 2 weeks they’ve been a literal mess. I dont know what is going on but if you’re reading this and are the manager/owner please get it together by hiring people and training staff.Examples:1- My medications were ready for pickup (I received the call and everything) and once I got to the drive through there was only one car in front of me so I thought they’d be done in 5-10 mins. It actually took 40 MINUTES. They are extremely short staffed and unorganized!!!2- Sister went to get her 2nd dose of the COVID-19 vaccine and although there were only 3 people in front of her, it took OVER AN HOUR. Yes, read that again. OVER AN HOUR. I got mine at a hospital and was in and out of there in less than 30 minutes. Absolutely UNACCEPTABLE.

NaturallyMarylove

2022-05

It’s nice they even have fedex there. It pretty descent with the price though

Jerry Bien-Aimé

2022-05

Went to pick up a prescription for someone who just had surgery and was in pain. Marybel at the pharmacy was more interested in talking to her coworkers about a Christmas doll they had on their counter and that was lighting up. Shd ignored me a few times even tho she had the medication in hand. I literally had to say: "Marybel, i'm in a rush and have to go" for her to finally ring me up. she didn't appreciate me using her first name with my tone. She finally ring me up and leaves the medication on the counter a little far from reach instead of giving it to me. The pettiness and childish behavior I tell you! Meanwhile, someone who just went through surgery needed their pain medication and they had me wait extra so they could play with a christmas doll instead of helping me in and out as they should. It's called profesionalism!

IfeOluwapo Ayeni

2023-05

It's been 4 days after my covid test and the Walgreens Hillside has not sent the sample to Aegis lab. It is frustrating that I can't speak to the pharmacy over the phone, I am routed in circles with the IVR

Elizabeth Green

2022-05

The service is horrible the line are always long and there is 1 person most of the time on the register. Yet you look up the aisle and the other workers are just talking.Manager Parker stood there and did nothing when asked for another cashier. I prefer to drive to morris ave location

Joyce McCall

2018-05

Tonight was not a good night. People pleasant, but car in front of me took about half hour. My turn I had to wait a long time, meds mixed up or doubled. Waited to long to figure out what they had to change.

Sam Brown

2021-05

So neat and always fully stocked. Plus they have great customer service 👌 I love to shop there. I highly recommend using them for your local pharmacy. Best cashier's and they also help out with the photo department. Great great store 👍👍👍😀😄😀

Jewella Dville

2019-05

Worst Place Ever. I Needed help getting my medication and the Fat Spanish Obese lady was not responding to my need after I was literally release from the hospital not even 15mins. I Needed That extra help and because she was extremely over weight working in the pharmacy dept. I guess she didn't feel like helping. Never again will I go there.

Rafael Rivera jr

2020-05

Very upsetting day was having a good day until I pulled up in the drive-through and talk to a pharmacist assistant she asked me for the address and cut me off and mid sentence and walk away.Very rudeWhich is upsetting because they are usually very professionalWhat happened to customer service

MINDILIO

2022-05

I call to check in my prescription 6 time in a roll and after the automatic system took my information and make me wait they hung up. i’ll try it again hours later and they did the same thing, very bad phone customer service👎🏻

Jamaal Calloway

2021-05

The absolute worst Walgreens I've ever been in there's never anything in stock or people to help you but I have to say that Chris is always friendly and helpful other than that change the management immediately

Lmc Michelle

2023-05

Went for one particular item. Asked an associate for the correct aisle he was very knowledgeable and extremely courteous.

Twrmois

2019-05

They seem to have everything I need here. I usually go at night, there's a few customers on average but the staff gets the job done quickly, plus they're friendly.

Mason K

2022-05

Pharmacy ignored my call 19 times. They answer and hang up because they don’t want to help you. Avoid this place as they do not care about your medications or needs.

Roland Loizeau

2020-05

Very clean, well-lit, and and well-stocked pharmacy. Helpful and welcoming staff. My first choice to come to fill a perscription.

Matt Madorsky

2023-05

Excellent pharmacy with knowledgeable helpful and caring pharmacists and staff. Excellent stock.

Maria Ramirez

2022-05

It’s a only clean Walgreens close to Newark every one that works there is friendly and care.