Walgreens

Tasheeka Reid

2024-02

Purchased a gift card at the store, gave it as a gift when the person went to use it there was no funds on the card. I called the store they told me once the card is purchased there is nothing they can do.i have to call vanilla visa for them to assist me ( okay fine, say that is there policy) I called the visa company and they told me I need a receipt, which on my end is my fault because I threw out the receipt, didn’t know I’d be scammed, so I called the store and asked if there was a way I could receive my receipt from them. The lady told me that I have to have the exact date and exact time in order to reprint my receipt, Ridiculous!!!!!!!

Rachel S

2024-01

Pharmacy has gone downhill since becoming Walgreens. I get the same 30 pills every month for YEARS and EVERY MONTH it is a problem. They don't have them in stock, give me half, get the other half at another Walgreens, they want to charge me again. Give the wrong amt of pills, they have to check cameras. They say they'll order more for next time, they never do. Texts that prescription is full, it's not and they need a new script. I understand things happen, but not every month.

Jo Bucholtz

2023-11

They close early for their own convenience. A whole 10 minutes before closing time is unacceptable and also unprofessional. I understand we all want to go home. But its your job. And the store PUBLIC hours. If you can't keep.a store to its designated time. DONT HAVE A STORE. Clearly you can't manage it.

Alyssa Diaz

2023-05

The employees have the worst attitudes. Someone needs to teach them how to be polite and train them on how to make customers feel welcome. I’m saying “hi how are you” and trying to be nice but in return I am ignored. One of the older guys literally looked at me up and down in disgust. It’s absolutely disappointing. Do better. It looks so bad for Walgreens.

T B

2023-05

The manager Ana is very unhelpful for a return I attempted to do even though it was past 30 days. The item was not opened nor no where near expired and yet she was distasteful and inadequate of helping a customer complete a return despite the return policy saying items can be returned uppn the managers discretion. I hate coming here and the pharmacy is always slow. Do better ANA and your employees will follow!

Sarata Tarawally

2023-05

I don't know why Walgreens don't take notes of people's complaints here but for real it bad like I wouldn't send over my prescription ever to this location and please I begging you not to except if you want to make life difficult for yourself over your meds. Very rude people or pharmacist be talking to you anyhow they feel and that's if you lucky they ever pick up your call. I don't know how to Start filing a complain, but when I figure it out, I will definitely .

Jimmy Marquez

2023-05

my wife is 8 months pregnant and she does not speak English well, she needed medicine on the counter for our son and she went to an employee who was on the floor who was even close to my wife and that lady told her that she cannot help her go talk to the drugstore I had to go help my wife to the pharmacy and I personally told the clerk that I need to talk to the manager. and the lady manager told me the same answer. I think they are there to help people with kindness with the questions that customers are asking. I think these people should not be working with that kind of education and attitude

Michelle

2023-05

This is the worst store/pharmacy that I have ever I dealt with. The pharmacist yelled at me and hung up the phone in mid sentence. Every time (no exaggeration) my order is cancelled and/or their system is down. If you have a prescription on file, they can’t find it and they cancel your order. After 10 years of their abuse I have changed pharmacies. Beware of long wait times & rude pharmacists.

Sara O

2023-05

1 star is TOO much! Rude miserable staff. As soon as I walked in an employee was complaining about working there. Cashier was terrible instead of substituting an item from online pickup order (like requested) She said I don’t know, Cancel your order. Just nasty!!

Taryn McManus

2023-05

Speaking specifically about the pharmacy: Gave one star because giving zero isn’t an option. This place still operating is amazing. I’ve gone to this location a dozen times and NOT ONCE have they been able to get ANYTHING right or on time. The staff is not only rude but incompetent as well. Lodi Walgreens is wayy more friendly and actually tries to help you if something is wrong/incorrect

Kelli Robinson

2022-05

This pharmacy is the worst! I have been using this pharmacy for over 20 years when it was rite aid there were no problems. This staff here doesn't have a clue as to what they are doing. They always blaming the insurance company and nine times out of ten they have keyed something in wrong. This is crazy! You are a pharmacy and giving medication to people you need to pay more attention to details. The lines are always long. They barely answer the phone. They need new staff! Does anyone have the number to corporate??

Mike Bellamy

2022-05

The Walgreen staff in the store, are pleasant and agreeable; however the performance of the pharmacy is simply inadequate and extremely frustrating. Trying to get staff on the phone is like diving into a Kafkaesque hell. The wait times are often extraordinary. I'm forced to use them because they are a preferred pharmacy of my insurance; but if I find an alternative, even a slightly more expensive one; I'm moving on.

kiana villamizar

2021-05

HORRIBLE EXPERIENCE!!!!! SUSAN “manager” was extremely rude with my mother when she asked her the price check for an item, when she came back and asked for the price of another item she told her it was free as sarcasm, once she had all her items wrung up she said she couldn’t use the coupon she has even though it was still valid for use and told my mother how to learn English! When I asked for a manager she told me she was the manager and there was no problem and she wouldn’t get in trouble and to tell my mother to learn English.

ashleyortiz699

2022-05

If I could give 0 stars I would!!!! I have an awful sinus infection in need of a nebulizer and I call to get my prescription transferred from cvs to this Walgreens. It’s been almost 2 hours and still nothing. The lady I spoke to told me I have to call the pharmacy to get it transferred and when I spoke to cvs they said Walgreens has to call them for legal reasons. I’m literally dying of how sick I am and the prescription still hasn’t been filled. Worst experience of my life with this Walgreens I never want to come back here again. The staff is lazy and incompetent as ever. Not to mention every time I’ve gone in here today there has been so many complaints. The staff is just so disgusting and dumb.

M J

2021-05

bad location with bad service. Walgreens now have fedex drop offs for packages. I was not allowed to drop off my packages because my package was too big. I think it was because they were lazy to put it in an appropriate spot. Had to drive to another Walgreens that was way better and bigger. I've dropped off packages at 3 or 4 other Walgreens without any issues. avoid this small walgreens

Vanessa

2021-05

This location is very convenient. The store is always clean and they're following social distancing guidelines. They always have great sales and the cashiers are always so nice. The pharmacy is usually pretty quick as well.

Sharon Gooch

2021-05

The pharmacy is the worst, most of the time they are out of stock of meds I've been using for years. I've even been given the wrong meds. Was told one time that a med I was prescribed was not covered by my insurance and found out later that was not true. The staff is so bad most of the time I go right to the Pharmacist. Don't waste your time....I am going to another pharmacy....the only reason I gave it one star is because you can't post a review without a star!!

R Fer

2021-05

I came here to pick up a photo I ordered and suzana the manager had an awful attitude. The photo was not even printed after ordering 5 hours earlier and when she finally decided to print it out she cut it wrong on purpose and snapped her fingers at me. Can’t believe Walgreens has this lady as a manager.

Krystine Walker

2023-05

Brought in a prescription tgey lost it then had tp have my doctor call in twice i have asthma ended up sick again because they lost it the first time and kept dropping the ball. Changing Pharmacy tomorrow.

Private

2020-05

Bad experience with the cashier & the store Manmager " Susan ". I was return some staff in the start the cashier take too long and did wrong the return. Then call the Manager she giving very bad customer services with atitute and she was very rude and nasty with Me.She told me if you no liked take the things & go to another store.I'm not recommended this store at Hackensack ( 123 Anderson st )From cero to ten.....I give cero.

Jorge A Patino

2023-11

Pharmacy is the worst costumer service in the worldVery unprofessional stuff, arrogant and disrespectful!!

Annie Liu

2023-05

Terrible pharmacists, they said they will call you when you ask for something they don’t have but never. They could even make a mistake on your vaccine and medications. Watch out!

Ashley Martin

2024-01

The layout is awful, and the staff are not helpful at all

ANGEL RIVERA

2024-01

THEY'RE A BUNCH OF DUMB HEADS NO GOOD ALWAYS A PROBLEM AND THE PERSONEL SUCKS

Tim Dries

2021-05

Ignorant staff that are unwilling to help customers. I requested help with finding a vitamin but the staff was unable to help me finding it. I had to go to CVS to learn that the vitamins are alphabetically sorted. Staff at walgreens could at least have told me this.

ronald ciccone

2023-05

Wallgreens, Any Location Is A Lousy Pharmacy, With Bad Customer Service, And They Never Answer Phone . In This Area Go To Shoprite Instead

A S.J

2022-05

Lady at the photo counter, had a serious attitude on a positive note my photo was printed. I see why it has 2.4 rating, this site needs new management, and retraining of staff.

Ashley W.

2023-05

The pharmacy calls me and tells me that my prescription is ready, but when I go to pick it up they claim it's not in the system. Real incompetence! Go somewhere to pick up your medication!!!!!

Liona20 Tavares

2023-05

Bad service… if you use coupons don’t go.if they see that you use coupons, whether digital or company coupons, they make it difficult for you.

Jade Black

2023-06

Said they were closed at 10:50. The girl guarding the door was rude and disrespectful.