On the Spot Pest Control

Amer Zaffar

2024-04

I tried a number of different pest control service providers over the years and On The Spot is by far the best, both in terms of price and service. The office staff are wonderful to deal with as I constantly need to reschedule my monthly appointments. Tony is my regular Pest Control Technician, who is extremely knowledgeable and helpful with suggestions to maintain my house rodent and pest free. Highly recommend On the Spot Pest Control

Christina DeHaven-Call

2024-04

We have been an OTS customer for 6 years now and are very pleased with the service. The rates are reasonable and the customer support is excellent. They send you routine appointment reminders via email and phone, and follow up with detailed inspection reports. If you need to make a last minute scheduling change just call, they are always flexible and accommodating. All of the technicians are very friendly and helpful, and Tony is fantastic. I wish that all home services were this easy to work with!

Anish Shah

2024-05

I have been with On The Spot for about three years now. Recently, I found mouse droppings in my garage and called On The Spot the next day. Within two days Matt was over to check it out. He answered all my questions and walked around the perimeter with me. Followed up again a couple of weeks later and checked the roof as well. We set up some traps and nothing for a few weeks and low and behold one day caught a mouse. My anxiety went up a bit but Matt reassured me. And that afternoon Tony stopped by to set up some traps outdoor as well. He is also knowledgeable and does a great job. I would like to Matt and Tony for answering all my questions and providing great customer service.

William Erosh

2024-04

Great experience at all levels. Working with Kayla at the office to set everything up was smooth and easy. The serviceman, Jeremy, was great - explained everything, worked very professionally and left us with a house that no longer feels like an ant farm. Highly recommend.

Vanessa Lenoir

2024-04

On the Spot Pest Control is great. The are very responsive to an issue you may have and have great customer service. Tony K. is a wonderful technician. He is very knowledgeable, professional and personable. I would highly recommend this company and their staff!

Tracy Wagner

2024-04

Matt came by today to check on a possible mouse situation. He explained many different scenarios on how a mouse can get in our house and made us feel more secure by checking on the traps. You can tell that he has many years of experience with his breadth of knowledge. We highly recommend On The Spot and Matt! Thanks.

Meagan Shindle

2024-03

Using a pest control company is not on my list of pleasant things to do, but On the Spot Pest control made the process easier. I scheduled with Laurie but because my schedule is erratic, I had to cancel my first appointment. Laurie was able to reschedule right away, working with the tight schedule I gave her. She understood my situation and did everything possible to get someone to help me asap. Jamel (technician) showed up on time and was already briefed on my situation. He was very thorough with the inspection, gave great advice and communicated the next steps for the eviction of my unwanted “guests”. He also suggested some tips for keeping them out that could be helpful and were pet friendly. He was friendly, professional and polite. I highly recommend the team!

Erica C

2024-04

I contacted OTS thanks to another review mentioning a carpet beetle issue, and I hope this will help someone else too. This will be the longest review I’ve ever written. We had an unusual situation, and other companies were unhelpful and inexperienced. I spoke with Laurie who told me Matt LaRue would be our guy, and she was right. I can’t say enough about Matt. He doesn’t understand he’s one of my favorite people now. He should be a universal president/owner/CEO of all pest control companies. What an amazing communicator and simply a great person. He was training someone on the day of treatment and when I ran back in to grab something, I overheard him from another room telling the trainee “you have to be meticulous”. Could you be more perfect Matt? Seriously, how rare it seems for someone to actually care and be great at their job. He was generous with his time and answered all my questions. Since treatment I haven’t seen even one (fingers crossed). I am so thankful for him and also thank you Laurie for being so kind and taking my calls multiple days in a row. You are both so appreciated and helped us so much. I will recommend them to everyone / anyone who needs pest control.

Patrece Rivers-Hines

2023-11

When we started seeing mice I searched the web for an exterminator near me and On The Spot came up in the list. I looked through their reviews and was pleased with the many comments I saw from customers who are pleased with their service. It was 7am and I called the number. I spoke with their representative Laurie who explained their services. She was patient with me even with all the questions I had and she thoroughly explained the services and their "one time" and contract plans that they offer. Plus she answered all my questions. I had an appointment that very afternoon.The technician Damian was professional, prompt and it was evident he was experienced. He too was patient and very informative. He did a thorough search and revealed the "hot spots" where the critters are getting in. He laid down the bait in areas inside as well as outside our home. I feel we made a wise choice.I look forward to seeing our problem diminish. Thank you On The Spot.

Jeremy Torres

2024-05

Around this time of the year my house always kicks back up with unwanted pests. But this company right here always do me right! Tony is one of the Technicians and is extremely nice and knowledgeable, came in and got the job done! Thank you guys!

O Fadahunsi

2024-04

Always a great experience with On-the-Spot. We've had several excellent service providers but Tony recently took over our area and is fantastic to work with. Their services are quick and effective--very highly recommended.

Craig Wilson

2024-01

We've had On The Spot Pest Service for a few years -- but rarely do we really need their services. Until today. We woke up to something caught in a trap in our attic eaves, and obviously distressed. I called Lori at On The Spot at 8:30 am who immediately said she'd try to get someone to us. Within 30 minutes, Matt showed up at our door. He was professional, knowledgeable and ready to help. He was able to get the flying squirrel and planned to release it away from our home. That was my preference. Then Matt tried to figure out where the access to our home was -- which he identified. He'll be back next week to solve that problem. Bottomline -- GREAT, professional and polite service. Couldn't ask for more! Craig Wilson / Basking Ridge, NJ

Ron Lustbader

2024-03

On the Spot is truly spot on. Responded promptly to my flying squirrel issue. Same day! And Matt is super knowledgeable and professional. Spotted the entry way and fixed it with a one way tunnel. And the price is reasonable compared to their competitors.

lady b

2023-12

'Joey' called half an hour before arriving, making sure the prep sheet instructions were followed. when they arrived, all my last minute questions were answered and i was assured if i followed post treatment instructions, the house would be safe and most likely 'flea free' within in 2 weeks. i waited a week to post because i had to see if the treatment worked.After treating the cats, washing clothes and vacuuming daily, there have been no new live fleas or eggs on the cats, and i have stopped getting ankle bites. If you have to have flea service, the price cant be beat; for as stressful a time as this was, Laurie, in the office and Joey our tech, made the process aa bit easier.

Eileen Duch

2023-12

On the Spot sent their representative to do the usual monthly service and I made a request for mouse bait traps. The representative, Jamel, had the necessary bait on his truck and filled the existing traps in the house, but also set up some new ones outside. I appreciated his thinking about how best to deal with the potential mouse issue for this winter. He was professional at all times and very courteous. I thank On the Spot for hiring a good worker like Jamel.

Mim Mitchell

2023-12

On the spot Pest Control was absolutely amazing! Everyone we delt with was so informative and helpful. Buddy came out to check the house and he was the best! If I could give you more than 5 stars l would. Best pest control company we've ever used!

Patrick Pierson

2024-04

Received great service today from Tony. He was very friendly and took the time to explain solutions to our issue. Highly recommend On the Spot’s services.

Brian Laurenza

2023-12

Jamel came to our facility today for service orders, and he was very professional and knowledgeable about the pest problem we had. He took the time to explain about flower moths and what was happening. He is a great representative of your business and it is employees like Jamel that will keep us calling you whenever we need pest control!

J. VIn

2023-10

We had a yellow jacket nest beneath some shingles on our house. It took a couple treatments and they fixed the problem. Lori at the office was very responsive and Glen was punctual, knowledgeable, and patient in applying the final treatment. On the spot team did what was needed with care and professionalism. Highly recommend.Service: Hornet & wasp extermination

Hey YiaYia!

2023-09

I started using On The Spot when I moved to a community where sugar ants were infesting my newly renovated home. They were quick to respond and started treatments right away. I continue to use On The Spot as the quality of their product has kept the sugar ants under control. In the last 5 years all the technicians have been professional and courteous. As far as a Good Value I never even looked for a better deal, as I am completely satisfied and recommend On The Spot.

Lisajayne (Lj) Markowitz

2023-08

HUGE FAN of On The Spot!! My first experience was on an emergency basis, and I was so blown away by their responsiveness and their care, courtesy and thorough professionalism, that I signed up for monthly service. I have been extremely happy with that decision ever since. Their customer service and the technical service is a A+. Everyone I deal with, from office staff to the technician who comes to my house, treats me like they truly value my business, my time, and providing me with exceptional service. I really appreciate this company!!

Vicki Parker (V Park)

2024-04

Changed from another pest control company and couldn't be more pleased. The employees are pleasant and they are very responsive. Update 4/24-- I've been using on the spot for several years now. They have not disappointed.Tony has been my tech for the last year and he is personable and very knowledgeable. Thank you for great Customer Service.Service: General pest inspection

Ed Robinson

2024-05

Buddy explained the sevice and what he would do. He made an inspection of the interior and exterior of the hous All the time Buddy was here, he was pleasant and courteous.

Xiomara Mejia

2024-04

Tony was amazing! Super friendly and explained the steps he was doing and future steps we need to take! 10/10 great guy

Joseph M Caporale

2023-10

As usual, Matt LaRue arrived for our quarterly preventive treatment on time, and he was friendly, attentive, and thorough. He is a professional who cares about his clients and communicates effectively with them. We value his services, as well as the excellent customer service provided by the office staff.Services: Rodent extermination, General pest inspection, Cockroach extermination

Erica Lipani

2023-07

We have been customers of On the Spot Pest Control for several years now. They do a wonderful job keeping our home bug and critter free! Lori and the others in the front office staff are always very helpful and accommodating with scheduling our monthly visits. We usually have technician Buddy for our service, and he is always friendly, prompt and thorough. He has years of experience and really knows a lot. Most recently, we had a new technician, Jamal, come to investigate wasps that were inside a wall in our house. He did an amazing job treating the problem, even checking corners of the attic and the roof for possible entry points. I would highly recommend On the Spot Pest control for your extermination needs!

Sylvie “Sylvie BC” BC

2023-11

Thank you, Matt and Robert for your excellent service! So happy not to see any more bees! Glad I signed up with On the Spot Pest Control. And, customer service professionals are also helpful and friendly. .

Jason Emery

2024-04

I’ve been dealing with a roach problem in my apartment and Tony came by and explained step by step how we can treat this situation and administered the first step. Very knowledgeable company.

Ana L

2023-09

We have been using On The Spot for over a year now and they are excellent! We originally contracted them because we had an ant issue and decided to continue on with a quarterly service and since then have seen a huge decrease in bugs. 10/10 recommendServices: Home inspection, General pest inspection, Ant extermination

Mary F

2023-09

I am delighted to have On the Spot Pest Control looking after the pest control needs on my property! This company actually cares about its residential customers and both its technical services and business practices reflect this. They are responsive, prompt, knowledgeable, and friendly. They are top shelf and I wholeheartedly recommend them to everyone! Thank you On the Spot Pest Control for a job well done!