The Grooming Den

leeann musolf

2017-05

DO NOT EVER TAKE YOUR DOG HERE! I called in the morning and they said I could bring my dog now so I got dressed and did. They said she would be ready between 1 and 2 so I call at two and she has yet to be worked on. The woman on the phone said she would start her now and would be ready in a half an hour. The lady on the phone was BEYOND rude to me. Then I receive a phone call 8 minutes later stating that Bella is ready. I question how she's ready so quickly and was ignored and told to come pick her up. I get in my car and leave and when I get there I am told to find a different groomer that suits me better. I said believe me I will this is the worst customer service I have ever seen. The woman I spoke to on the phone got up from grooming a dog and came at me saying "what did you just say?". It looked like she was gonna hit me. They were extremely rude, trashy and not to mention the place was disgusting. I would never ever bring my dog here again.

Maureen LaMarca

2013-05

Our experience at the Grooming Den couldn't have been better. Our dog was well cared for and treated with kindness. She had an oatmeal bath (to help with her dry skin) and nails clipped and when I came to pick her up she had a ribbon on her collar and was perfectly clean and shiny and happy as could be. Also, the women there are so friendly and anyone can tell they love animals. The Grooming Den was recommended to me by a neighbor and I would highly recommend it to anyone.

Erica Nicole

2021-05

I've never been more disgusted and upset by the service I got here at the Grooming Den in Flemington. I brought my cat into get her nails clipped because I'm unable to hold my cat without getting scratched at home. The woman who worked there was outside smoking seconds before I went in and didnt wash hands before touching my cat. She told me to get my cat out of the crate, no big deal. She then told me to hold my cat while she cut the nails. If I were able to cut the nails alone, I wouldn't be taking her in! I was there holding my cat while getting scratched. The woman cursed several times at the cat and how she couldn't cut the nails. The woman did 3 paws and left the 4th paw undone because she couldn't do it. She told me to hold my cat better or shell run off. First of all, I'm the customer - THEY should be taking care of the cat, instead I was working off a sweat trying to get my cat to behave while the woman just sat there. She was rude and the place was filthy! I highly suggest going elsewhere! I'm so frustrated!

Robert Clark

2024-03

Great service. Good people.

Rei Roldan

2022-05

This is a great place. They always refer you as your dog’s parent. I have always been satisfied with my dog’s cut.

Ashley Brothers

2016-05

We've been using them for 3 years and have yet to be dissatisfied with the service. They take their time to take care of my dog. I couldn't imagine using anyone else.

Kim Holzer

2020-05

Great with dogs. Caring compassionate and patient

Tony Donetz

2021-05

I walked into this place to query services and costs. Place wreaked of cigarette smoke. Lady was ‘discussing’ an issue with a customer- very rude. I walked out never to step foot there again.

Dalton Bloodgood

2021-05

Betsy is the best, she loves what she does and has been doing it for 30 years. Cant beat that level of dedication!

Kate Danese

2018-05

My dog looks great every time I pick him up!

Iorwuese Ifan

2020-05

They take good care of our pup!

Jeff Carlo

2018-05

Very reasonably priced grooming of pets

zoltan X

2021-05

😁

Darryl Hallenbake

2018-05

Great job

Zoltan

2021-05

Nice