West Marine

Flora Baldwin

2024-04

Friendly Helpful Staff. Went looking for something small. Easily found.

Debbie Hill

2023-09

Ordered on 8/5 for store pick up in Eatontown NJ store. Called several times to follow up on status and was told it was being delivered and had been delivered. I never received an email saying it was ready for pick up so luckily I called before driving there. UPS had never delivered it. I cancelled my order but who knows if it will wind up being cancelled. There seems to be no communication between stores and their customer service and the whole system seems to have glitches. First and last time I’ll place an order here.

Burke Mawby

2023-06

Prices are scary these days... I am from another time and world. There was a time you could get your hands on what you were buying. Sorry seeing ain't believing it ain't junk. Buy on line after all it is a free return... Ha. Hold my money for a month while I pack, wrap, drive to UPS, wait in line. Lost. File a claim. I decide I don't need a lot of stuff like when you dreamed your way through the Sears catalog. Had fun before but this ain't it. Please subscribe... Some of us need the help more than you would believe. And thanks a lot.

Viktor Bek

2021-05

Because of location it is the most convenient wm store for me, when going to shore, folks working there are really helpful and if you don't see something, always ask, if the shipment came in but they were short-handed and you ask they will bring it to you from back of the store if it exists in store, just because it is not on display does not mean they don't have it

Bill McDermitt

2018-05

I ordered a pair of Costa sunglasses. I then called them a few days later to get an ETA and was told it would take 7-10 days. I thought that was unusual as Costa's website stated the glasses were shipped the same or next day. Anyway...I waited as I was already 3 days in. I call about 4-5 days after that and they tell me that they didn't order the glasses and that they ordered a quote for the price of the glasses and that is not back yet. These people are the biggest morons in the world. The price is on Costa's website. This was not a special order of any kind. I spoke to three different people through this process and all were imbeciles. It is amazing this store is not out of business. i will never set foot in this dump again.

Joe Cammarata

2022-05

They are all almost empty. I know there are some chain issues, but my review is based on the experience into every empty west marine I have been going to lately

Walt Immesberger

2022-05

Went in looking for in an ignition switch. Shelves are bare !! Employee blamed it on China and no one wants to work.So i ordered it from Amazon ,arrived in two days .

Gary Thacker Gary

2023-05

Smaller store but it appeared to be well kept. Salesman Al was very helpful and friendly.

Rick Spencer

2021-05

"Go-To Place" for most boat-related needs. This is one of their smaller shops...and they make up for it by being "large" on customer service. On balance, I'd rather shop here...and I do!!

Steve Contreras

2021-05

Still have July discount its Oct, also voice mail ask to press 3 to speak with someone and no one answers or it disconnects you

Michael Monahan

2021-05

Staff at the Eatontown store always ready to help. Extremely professional and courteous!!

Stuart Hooten

2020-05

Always has what I'm looking for. Very helpful staff. Well organized

John Hoernlein

2021-05

They tell you they have items in stock and when you get to the store they can’t find anything. The Woodbridge store is truly being run by idiots!

Jason Kangas

2019-05

West Marine use to price match Amazon. Today I went and they said the item has to be sold by Amazon, not other sellers through Amazon.Now, I will order from Amazon instead of shopping at West Marine.

Michael DeMaio

2021-05

Don't bother. Terribly run company. Nothing is ever in stock and the shipping times are ridiculous.

Thanh Wisler

2018-05

The people who work here are super helpful and friendly stars for that. However the pricing is a little painful, but I guess nothing for boating is affordable lol

Cesar “a Google user” Orellana

2023-05

Not friendly staff not rude just unhappy people I guess

Kieran Miller

2021-05

Very nice great selection a boating equipment fishing equipment and pretty much everything you need for a boat kayak canoe

Avi Ginsberg

2017-05

Helpfull and friendly staff. Helped me find what I was looking for immediately.

Thomas Williams

2023-05

Very helpful and polite staff

amanda ricci

2020-05

It was fun for our daughter they have a nice playground!

bob kk

2018-05

Very helpful lady that works there!

Jack Gindi

2019-05

Good selection, knowledgeable staff

Ed McEwan

2023-06

Had what I needed as usual

Scott Beaver

2017-05

Well stocked, very helpful staff,

Master Diver Michael Kocsis

2021-05

Under StockedBut not there fault!Covet19 I Was Told

Sean Sprague

2020-05

Need stuff for the boat they were very helpful

Bruno Marques

2018-05

Good products, location and attendance (y)

jonny Walker

2020-05

Staff is very helpful and friendly

Ken Stanley

2022-05

A large, well stocked marine supply store.