Pucci Pet Spa

Vanessa Carolina

2024-02

This place is amazing. My puppies are always happy when I come back to get them. They are honest as to what can be done and what is beneficial for your pup. I’m so happy I found a happy spot to have my dogs groomed every month. 🏽

Stacey R

2023-12

This is the best place to have your fur babies groomed. My dogs love getting pampered here and always look and smell great when I pick them up. I’ve always have a wonderful experience every time I take my dogs here. The salon is very clean and the staff has always been super friendly, professional & knowledgeable. Thank you for making my dogs look amazing!

The Mind Spa

2023-12

Been going there for about a year and they are very friendly and capable. My only complaint is they shave my dog in his “private area” way too close and it is irritated for two weeks. Other than that they do a nice job.

Chris B

2020-05

Very first time bringing my dog to a groomer. My dog can be very nervous so I was not sure how it was going to go. But the warm staff at Pucci made my big boy comfortable and did a beautiful job. I will be going back for sure! Thanks Amy! <3

Angela Shafer

2023-05

So happy with my experience here! My dogs are six and ten and have never been to the groomers before and did beautifully here! Groomers are friendly, and my dogs can be shy, but took to them quickly. The best thing was they were only there about an hour! The place was clean and smelled fresh and the prices were fair. My dogs were happy and calm when I picked them up. I will definitely be returning!

Melissa Balarezo

2023-05

After having a horrible experience with a local groomer, we were highly recommended to go to Pucci Pet Spa. We were recommended by a former client who had a great experience with them. Every time we went we were always greeted with a smile, everyone was pleasant and the dogs we so happy to go. They loved our dogs and our dogs loved them. The groomers past and present are absolutely amazing. Tori, Masha, Amy and Kate know exactly what to do and treat the dogs like they were their own. We have been going there for about 3-4 years. The issue we have is with the receptionist. We had called to reschedule our last appointment due to a medical procedure that had to be done. We did not cancel just reschedule. When my mom called to reschedule she was yelled at, reminded over and over that the dogs needed to be on an every 8 week schedule and made to feel like we were horrible owners. It was never an issue of the amount we paid for the grooming. It was all about how our dogs and we were treated. Needless to say we went to our rescheduled appointment and everyone was very nice, the dogs looked great and we were happy. However at pick up we were forced to make an appointment despite my mom telling the receptionist she was unsure of what her work schedule would be since she was returning to work in January. On Friday Dec 9th my mom call to push there January 5th appointment to the following week, due to her work schedule (that's 27 days in advance), was screamed at, told she couldn't do that, again made to feel like she was horrible and was told she would recommend us going over to Wolfgang because they have a more flexible schedule. So my mom hung up, messaged me at work and I started to cry because the groomers always took such good care of our dogs. After my mom hung up she received a text message from the receptionist saying "We can not continue our services due to inconsistencies we have been experiencing". And she could recommended other places for us to go! We are no longer comfortable bringing our dogs there if she is there anymore. We are sorry and sad because the groomers are the best.

Joshua Suiter

2020-05

My girlfriend and I brought our dog Cocoa there after not having him groomed in a while (very overdue). The shop is very clean and welcoming and you can tell the groomers love the dogs and the work they do. His groomer, Amy, was very patient with him and took her time with the matting, along with the rest of the grooming. He turned out perfect! Looking forward to next time!

Destiny Salter

2023-05

I was a loyal customer of Pucci's pet spa for YEARS. I will NEVER go back after today. The red-haired woman behind the counter was flat-out nasty to me because I took 25 minutes to pick up my dog, as I'm incapable of magically teleporting to their location as soon as I get the call my dog is done. Not to mention my pup was done at 2:05 and I picked him up at 2:30 when Google and their website says they don't close to 3. The woman had an attitude and told me "we close whenever the dogs are done" and "you're supposed to pick up your dog within 20 min." I was never told that information until that moment. She also lied and said I took 40min instead of 25. She also complained about me canceling calls in the past, when each time was due to an emergency and I pay a cancellation fee each time (so I have no idea what her freaking problem was). TERRIBLE CUSTOMER SERVICE and I suspect the woman might have been racist as none of the other staff (including the owner) have ever treated me that way. I would literally go anywhere in NJ but this place. BEWARE.

Tammy Roselle

2019-05

Lovely salon, friendly staff and nice grooming results. I investigated many Groomimg salons before choosing Pucci. I didn’t want my dog crated (especially crated in a stack of crates like I’ve seen), but wanted to make sure he would be safe also. The gated rooms are so nice! We had used another Chester groomer before, but service was just undesirable. Glad to find this nice salon!

Rosana Caputo

2021-05

My first experience with this place didn’t even get me to go there once. Had an appointment made for my 9 week old puppy then my vet asked me to not take her until she got all her shots. Called to reschedule as soon as I scheduled her last round of shots and the woman who answered the phone very abruptly told me that she needs to charge me for half my grooming cost for rescheduling it the day before the appointment because they are very busy this time of year and they are working very hard to put food on their table.....REALLY?!? And I’m not?!? I’m just supposed to pay a penalty before I even step foot in the place? First of all I would love to know how she was going to charge me for anything when they have none of my information on file! Needless to say I’ll be getting my puppy groomed elsewhere!Per owner's response: Amy, that would have been fine if one it was less than 24 hours before my appointment (which it wasn't) and two if I was trying to CANCEL it. Policy is policy but I was simply trying to reschedule and got my head bit off. No worries, thanks for responding.

Steffi Gutierrez

2020-05

I have brought my dog, Pacha, to Pucci Pet Spa a few times now and always feel beyond pleased with their services offered. She comes home happy, clean and beautiful. Thank you to all the wonderful groomers! 5 star place! Highly recommend!

Elizabeth Paulino

2020-05

We have had nothing but wonderful experiences at Pucci. Everything we've seen demonstrates quite clearly that the staff there loves all the puppers as if they were their own. And Amy, in particular, is the biggest animal lover of them all! She's a second "mom" to our two little ones. She's been a huge part of why Pucci is so well respected and why so many customers keep coming back and refer their friends. I know I have! Love me some Pucci Pet Spa!

Anna Compesi

2023-05

The owner and groomers are the best! They treat my Willy with so much love and care. And most importantly the work they do is on point. ❤️

Adam Shoer

2021-05

Amy is THE BEST. Our little furry fellas love her and she always makes them look amazing. We love how she really listens and knows what we are looking for rather than following a set style for our breed.

Alicia F

2020-05

My pup Charlie always walks out of this place smelling great and soft as can be. Friendly staff, clean atmosphere and fair prices. Thank you for always treating my dog well.

Liz Ortiz

2022-05

Love bringing Coco ( shihpoo) to get groomed by Amy she is absolutely lovely! Everyone there is super nice and polite.

Marie Toto

2023-05

Pucci Pet is fantastic!!! Our very shy pup, Poppy was groomed beautifully!!! ❤️

Sebas Paredes

2019-05

Amazing place, wonderful experience, I felt very comfortable because I could see the whole process and that is perfect for me and for my pet. 100% recommended 👍

Erica Finelli

2020-05

They do a great job, have fair prices, and truly love the dogs.

Paige Vander Vliet

2018-05

Such amazing service! My dog, Sophie, loved it!

Evelyn Velez

2020-05

Friendly staff. Nice facility.

Ken Youm

2019-05

Clean place and kindness staff

Monica Schiksnis

2020-05

Clean and super friendly