3.4 (39)
220 Union Ave, Laconia, NH 03246
(603) 527-0173
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mary Kuhn
2024-05
Staff always friendly items available readily clean store I feel very comfortable going in there and getting anything that I I need it's a very comfortable atmosphere and if I have any questions I get answered and I always have coupons to use
JD
2023-11
Please recognize Norman. Yesterday I went to this store to drop off a UPS pkg. Norman went out of his way to help me. It was a pleasure to deal with him and I am very grateful. This gentleman is a Blessing to CVS and all its patrons. Hope there is a way to let all management know, CVS and UPS. Please recognize Norman for his contributions to all. Thank you.
Lena LaBranche
2024-03
cashier was a bit rude, im was purchasing makeup and after he bagged it up he dropped it very hard onto the counter. thankfully nothing broke, but very well could have.
andrea mcneil
2023-09
Like WOW!!!! Okay and I literally never write a bad review about anyone or any company..Okay so there was some employee that has been there for a while works nights looks miserable then there must have been a new lady employee worker..Cereal was on sale $1.99 a box so i bought three boxes and a gallon of milk and I had to use a couple forms of different payments.The new employee did not know how to type in the amount for that specific card so she asked the employer that's been there for a while how to do it. That employer didn't really want to be bothered so she was kind of trying to mess it up so I kind of walked her through you have to type in the amount for that card that has that amount on it She was trying to tell me different but of course finally when she did it the way I told her to then it worked because I think she was hoping that I just had all the cash and was just going to give her all the cash for it which wasn't the case because I didn't have it all in cash.Then the new employer is standing right next to her saying "wow I need a drink tonight" I said "yeah so don't I" then the other employee that's been there for a while says "yeah I need one too it's locked away in the cabinet" whatever.C so then I had a 50 Cent balance and she was trying the same old thing not typing it right in the computer. At that point I was getting mad so then I said which was probably a little immature I said "well if you don't want to lose out on 50 cents then you might want to do what you did at first with my card because I'm not putting a cereal back for 50 Cent that you don't know how or don't want to do..."Then she did it the correct way and then I was done and then the new employer said "thank you then the new employer turns around and says well thank you Cindy for doing all of that" and then of course I said " yep it only takes one person to know what they're doing" and I walked out of the store and I can just hear them talking about me while I'm walking out of the store....Like how disgusting of a behavior that you're working at customer service in treating employees like that over a simple might have been a little bit more work but a simple transaction.. it's like what do you mean thank you for doing her transaction that's your job your job is to know how to do it...
June Grant
2024-02
Used to be very efficient. Don't know what has happened. I have been having ongoing issues trying to fill prescription in the last month or so.
jasmine
2023-10
I’ve seen others having this problem in the reviews but I called to get my prescription filled for a medication and a woman answered the phone, and said that they did not cover the prescription suddenly after me getting it for months. She then purposely hung up on me and we called the local rite-aid and they said our insurance does cover it. Overall it just sounds like one of the employees are too lazy to genuinely do their job and lie to the customers in order to not have to fill prescriptions.
Bill Tetreault
2023-10
Just returned from getting another Covid booster and Fall flu shot this morning. Jessica administered both shots and I hardly felt anything. That's expertise at its best. Laconia CVS has always been a great go to for most of my health needs . . . Couldn't ask for much better!
Sara Stewart
2023-12
Amazing. I love it here. Sign up for CVS rewards if you know what’s good for you!
Louise McCormack
2023-11
Items were in stock, check-out was quick and efficient.Will continue to purchase at CVS!
Stephen Hickey
2023-05
Went there today right before they all close the entire store at lunch (which seems always the time I go there)Very very rude woman at the window… I simply was there to pick up my script (they sent me a text alert the day before to let me know it was ready)I didn’t stop by to get it until the next day…I guess if u don’t pick it up the same day your script expires.. the female pharmacy tech was very confrontational with me when I asked why this always happens to me.. she then told me that arguing about this is going to help u get your prescription.. I was somewhat blown away as I am also in the medical field and would never be so short with a patient/customer…I have already switched to Walgreens ..
Claire Dube
2023-06
Friendly staff. Notified by text when med is ready. Telephone call will tell you if RX is being worked on. Store remains open while pharmacy closes for lunch.
Shayne Gibson
2022-05
The most important part of being a pharmacy, and this particular CVS can't pull it off. Service and accessibility for your prescriptions. The company should be ashamed of this location. I continuously have to make 3 trips for each prescription. The pharmacy doesn't open until 11 closes at 5, closes for lunch. Closes early during the week. I'm done...
Pam Williams
2023-05
Excellent! Price on charcoal for my summer cook out, add that to my 32% off coupon and $8 extra bucks back plus my care plus credit what a terrific buy!
Marie Pepper
2021-05
I a really like this CVS out of all the ones I've ever been to. That's alot. The workers are really nice and friendly.. I think there's just one that's gotta work alittle on smiling. She seems like she's a nice and very knowledgeable. Anyways the deals are always pretty good too and I also like their rewards more. The environment is clean and nicely organized as well!
Nate Hopkins
2023-05
This CVS spot is revolutionizing customer care one sale at a time
B OConnor
2021-05
I don't know what is going on with their pharmacy but since last November 2020. Every month they have messed up my medications. Yes they are pleasant staff but they have cost me extra trips to the pharmacy straightening out problem after problem. I am very concerned about their ability to perform especially with important medications.
Adam B
2023-05
Never gave me a call to tell me my prescription was ready and I walked in at 1:30 on the dot...the entire pharmacy shuts down for a half hour to go to lunch.
Marybeth Marcellino
2022-05
Tried to pick up prescription 3 times. They did not open until 10am then closed the pharmacy so everyone could leave for lunch..at the same time? I had been waiting at drive thru. They pulled the window closed and left. Not. Great
Tim Dudley
2023-05
This particular CVS, 4 Hall st. Concord NH. is also a UPS pick location. I went to pick up my package but it had my wife’s name on it not mine and they would not give it to me I drove an hour to get there and get home. Same last name and everything imagine that. Called UPS and they were shocked also he wanted me to go back I said that wouldn’t be a good idea they’re shipping it to my apartment which is notorious for packages getting stolen.
Mark
2023-08
Tried to cancel my prescription that I had already canceled. It’s like pulling teeth to get somebody on the phone and then when I do there rude
Cynthia Swan
2023-05
I worked there for a long time, they do the best that they can. Some of you have no idea what it is like to be in customer service. There were many days that I wanted to throat punch a customer
Brittany Moscoso
2022-05
Just experienced fantastic customer service at this location. The folks working here couldn’t be nicer. Cashier went out of his way to save me money.
Marissa Parent
2022-05
Every day is groundhog day at this pharmacy. Kayla and the pharmacy manager are not good at their jobs. Long time pharmacy customers driven away.
Mary Henry
2022-05
Very good customer service at the pharmacy. Thank you.
Diana Costello
2023-06
Cvs has most things you might need
d “Dianna” Smith
2023-06
Staff is always nice and helpful
Charlotte Mia
2023-05
It's really a nice place to shop at
Jeff Lav
2022-05
Slowest pharmacy on the planet. That’s it that is the review.
Leslie
2020-05
Employees are all friendly and always helpful!
Denis Dionne
2022-05
Very pleasant customer servuce
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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