3 (40)
1371 Lake Shore Rd, Gilford, NH 03249
(603) 524-2460
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Natalie Hoover
2023-05
i have used CVS for my medications for as long as i can remember. just got off the phone with somebody at the pharmacy, and their attitude with me was atrocious. He was very short and rude, there was some background noise so i could not tell if he was speaking to me or not, so when he had to repeat things he would excessively sigh into the phone before answering. i was left very unsatisfied with how he was speaking to me. almost as if them not being able to get my medication until tomorrow was my fault.
Elizabeth Rybacki
2022-05
I get all my prescriptions filled here. Yes they are always busy, they are in a busy area and are understaffed. But I have always had great service, a pharmacist once picked up on an error a doctor made that could have had fatal consequences for my husband. Wonderful people there!
Annie M
2023-05
I wish I could remember her name but there's a pharmacist that every time I go in shes super helpful and nice to everyone, even when she's busy. I gave a 5 star because of her. Don't change! The other are nice also I just wanted to recognize her
Suze Perron
2023-05
I have multiple prescriptions for four family members and they are NEVER filled on time. I call and they say "ready in 1 hour." One hour later, I hop in the car, drive in, and they say "sorry we haven't started yet. Give us 3 hours." I'm annoyed, but I come back in 3 hours. "Sorry, we've been busy, give us 15-20 mins." Why tell me an hour when it is going to be 4.5?! Why waste my time and gas like this. I've started calling a couple days in advance to give them time and still, every time I show up, "Sorry, we haven't started working on it yet, give us 15-20 mins." This time it was sent in at 8 am on Monday and when I showed up at 3pm on Wednesday they hadn't started yet. Unless you have plenty of time to waste on errands and money on gas, skip this location and go somewhere else.
Kendra Eldridge
2022-05
I don’t usually post bad reviews because I don’t think it’s necessary but I’ve never experienced such horrible customer service in my entire life. I came in today to buy ONE thing. I got into line and when the cashier was done with the person he was with I walked up to his register and he told me “I’ve been here for 8 hours and I’m going home, someone will be right with you”. I had ONE item, it would’ve taken all of 30 seconds to ring me up. I was also the only person in line. I completely understand having a long day and wanting to go home but if someone isn’t already up front ready to help the next customer you shouldn’t leave your register and make someone wait five minutes for someone to come to the front and ring them up when it wouldn’t have taken you more than a minute.
Seila Bosnjak
2022-05
CVS in the gilford they never had medication in stock might have to wait for order to come in, waiting for up to 5 to 7 days every month. And I make sure that I drop my prescription a week earlier so they can order and have it on time, but obviously it's always the same thing every single month. They order my medication that same day went it should be filled.. Unbelievable..
Denise
2022-05
I only have ONE prescription at CVS in Gilford NH on Lakeshore drive.Every MONTH I order online and they give me a time to pickup. I order 2 days ahead so that it will be ready.Every MONTH the same problem, either it’s not filled or I have to wait 15-20 minutes! Ridiculous and to top it off Andrea is consistently RUDE.This is unacceptable. It’s a 20 minute drive for me and I would think 2 days ahead of time would be reasonable to have the prefilled script get a label printed in that timeframe.I will be changing pharmacies!
Angela Osier
2019-05
I have never had more problems with a pharmacy than I have had with this one! Shorting me 30 pills one of my medications, yes a narcotic! 10 pills short the next month... Now they all of a sudden know me by name. Still don't notify me when my medications are ready! And for some reason my phone number keeps changing in their system! Very, very dissapointed!
Jonathan Paul
2022-05
CVS staff have worked hard throughout the pandemic to deliver good customer service. For that alone they should be commended. Are they perfect? No, but who is. They are over worked and appear understaffed. I recommend them to others.
Ela D
2020-05
I never experienced such rude and unprofessional service in any stores. Both pharmacist refused to filed my prescription because they “ had no time”.They wasted an hour of my time and they were very unpleasant to deal with. I strongly recommend any one to stay away from Gilford CVS Pharmacy. My prescription was filled in other store in 5 minutes.
Michael Huckins
2021-05
I've finally had enough of CVS, I've been using this same Pharmacy for years now. taking the same medication, however, every month without fail, the day my prescription is due to be filled, I'm informed they're out of my med and will take several days to fill, resulting in me not taking the medicine Im suppose to be taking, I'm all set, I'm switching all of my business over to Walgreens.
Katie Donovan
2018-05
Within two months of using this pharmacy and constantly having issues with it either my not being ready or being misinformed. The staff for not communicate well with one another and each person says something different. I'll happily take my business elsewhere and deal with a pharmacy who looks to help there customers!
Douglas Funesti
2022-05
Every time I go to this CVS pharmacy, there is a problem. They always act like I'm trying to steal opioid painkillers from them. They have all of my information because I have been to this pharmacy numerous times but they can't get it r
Abby Wasden
2020-05
This CVS pharmacy is the most helpful and accommodating CVS I have ever been to. They went out of their way to call my doctor and make sure my medicines were ok together and kept me updated the entire time.
tyler mckinney
2019-05
I recently got the flu and this CVS messed up my prescriptions 3 days in a row and withheld medication that I desperately needed. The pharmacists were extremely rude when I asked them to fix their mistake. Horrible pharmacy with even worse employees.
Rhonda Rae
2021-05
Horrible horrible horrible, every time.. I go in on Saturdays and two young guys they are great ! Just great ! I go in they weren’t there Bill the clerk was there and he should not be dealing with the public.. I asked for the manager he said he was .. I looked at his badge and it said pharmacy tech ! Going out of my way to go to Walgreens
Shanee Rosado
2021-05
This location is horrible 2 bad experience and never will go back then I come to read reviews should of came here first my daughter was scheduled a covid and they called me at the very last minute saying “their phone lines are down” I don’t understand what that has to do with anything but cancel and went to Laconia cvs and they help us out with no issues I get things happen but help us out by seeing if other locations can take us figuring we had already scheduled appointment now we are backed waiting longer than we should this location needs to send in help obviously there’s something more going on here bad management that employees dirty store come on CVS take a look at your stores Gilford needs to be looked at Send somebody in there a secret shopper or something see how they get treated
Adam Kingsbury
2021-05
THIS LOCATION DOES NOT CURRENTLY PROVIDE COVID 19 TESTING. They will still let you make an appointment, and inform you AFTER you wait in line that you need to use another location. If you require a COVID19 test, call ahead before using this store.
Jay Gilchrist
2023-05
Top notch service in the pharmacy. The staff is very friendly and helpful.
Patrick McKenna
2018-05
so so dumb..... everytime i go hear they for meds they are just so lost.. Shelly Batchelder in the pharmacy is her name and she is clueless...
Olden yz
2020-05
Purvey the pharmacist and the pharmacy crew do a stellar job despite being short handed most of the time.
Peter Labonte
2023-05
Nice clean store, well organized and stocked.
The Biking Viking
2018-05
Great place for a quick visit and the service was ok
michael romagnoli
2023-05
Pharmacy deserves 0 stars
Carl Braun
2023-05
Always good and professional!
Mark W Portigue.
2023-06
Great Food.
Denis Dionne
2022-05
Very helpful
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-8 PM |
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