Petco Grooming

Victoria Hodosi

2024-04

Very disappointed!! I accident booked my appointment for 12:15 instead of 12:35. So when I called them at 12 to clarify the phone wasn’t answered. I called a total of 2 times. When I showed up to my appointment 15 min late, I was told that I was put in as a no show and someone had already taken my appointment online. I asked them how long after the appointment I would be marked a no show and was told sometimes 5 sometimes 15 min. I made sure to tell them that I called ahead of time and was told that they were on the tub and couldn’t pick up. I never even got a call back after I had called twice. I understand I was late but 1. I called ahead. 2 it was only 15 minutes. It’s hard to believe that after 15 min a new person already took my spot.

Twila Cushing

2024-03

Holly did an amazing job with Deidra and Jazmin. They where in pretty bad shape when we brought them in. I tried to do them at home 4 hours later I just had the feet done and it looked awful.We learned our lesson. Thank you Holly for taking us back. Twila

fallon fallon

2024-04

Holly is great she does a great job of grooming my dog. I wouldn’t take my dog, LC any where else. My dog loves Holly.

Sherri Johnson

2023-10

Pup looked and smelled great! Expectations met! Very friendly staff! Very loving and interactive with my pup!

Stephen Trafton

2024-02

Sam did a wonderful job cutting Sparkles hair.

Jenn Rathman

2023-05

I've been taking my Pomsky (very fluffy) here for the past year and couldn't be happier. Sam does not only an amazing job she is so sweet and caring to our dog. We are very thankful.

BillsBarandGrill Plausky

2023-08

Friendly staff and did an Awesome Job Trimming my German Shepherd Puppy's nails (1st time cutting them)

Martha Horgan

2021-05

As always, the time and care given to my Annie is exemplary. It is obvious that the people that work in the Ridge in Rochester, NH are true animal lovers. Since Annie is an older dog, they allow her ample rest periods and also let her lie down for some of the grooming process. I highly recommend Petco to anyone looking for a wonderful grooming experience for their pets.

Tiffany Mccorkle

2022-05

I brought my dog in to be bathed . I was called 15 min later asked to come pick up my dog. I was told they bathed her but were unable to do anything else safely as she was pulling while in neck restraint. I was charged full price for service. However, only the wash was done. No blow dry, no gland excretion, no nail trim, no ear cleaning ,no brushing, no spritz. I asked if my dog behaved badly or aggressive. I was told no she was scared and pulling away in neck strap.

Sharon DeBenedetto

2021-05

The groomers at the Rochester Petco are all awesome. When I bring Felix in, I feel like they really listen to any concerns or requests that I have. When I come back to pick him up, he is happy and his coat is SO SOFT!

Lori Herzog

2023-08

Stopped into to see if they still have cats or kittens to adopt. Sadly they said no but an employee did point me in the right direction

Leah Charbonneau

2020-05

Holly was great! My pup looks and smells amazing, and he absolutely loved her! She explained the best package for my pup, and I’m so grateful!

Cheryl Wright

2022-05

Everything from walking into set up appointment after being away for months was quick and easy Sam was greatT with shamus said he was easy to work with. All people I interacted with were helpful, lots of smiles great place to shop

Roberta Young

2023-08

She always looks so adorable when I pick her up. Thank you Heather

Marc

2020-05

The reason for my scores is due to the high quality of service which is provided for our dog Zak every time we bring him there, particularly by Monica in your Grooming Salon.

Gary Ames

2022-05

Holly was great with our 10 yr beagle, she took great personal care and gave her the best grooming and quality care!!!

Brandy Banks

2020-05

She did an outstanding job and she took the time to ensure my dog would be ok with being blown dry. Awesome customer service!!!!

Linda Hilton

2021-05

Not only did my pet come out looking amazing but the groomer was very nice and friendly towards her

c c

2020-05

Used your service for a long time and ALWAYS have good service and the dog looks wonderful ! ! ! The staff is wonderful with the dog and he likes his "spa day".

Richard NH

2021-05

Dogs grooming was perfect and they were happy when I picked them up so I am assuming they had a good experience.

D Odie

2020-05

SAM, THE GROOMER IS WONDERFUL AND SO SWEET AND GENTLE WITH MY DOG. MAYA, MY DOG, SMELLS AND LOOKS AWESOME! I AM VERY PLEASED WITH THE QUALITY OF WORK AND THE FRIENDLINESS OF THE GROOMERS.

murphy madness

2022-05

First groom she has eyes

Jack Hurd

2023-07

Friendly staff, well maintained store, easy to find items.

Strafford Family

2021-05

My first time using Petco so was not sure what to expect. Staff very friendly and did a fabulous job on my dog.

Marcia Jenkins

2020-05

Kim G is awesome. Does a great job, efficient and my dog loves her!

angi marcello

2020-05

I know when I leave Ralph with Holly he will be well cared for and when I pick him up he will look like a show dog.

Amy Crawford

2022-05

Awesome cuts and customer service! Doggos, ways smell so fresh and coat looks gorgeous!

Cheryl Wood

2022-05

Pleased with the treatment the doggies received. It's evident that Holly and Cara love what they do.

Twila Cushing

2020-05

We love Rochester petco. Holly does a wonderful job on Deidra.

Julia Josephs

2020-05

She made Luna look amazing! And the fact that she cares and wants to work with Luna more