Best Friend Mobile Grooming

3.6 (27)

15345 Kivett Ln, Reno, NV 89521
(775) 851-3647

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Pet groomer

Accessibility

  • Wheelchair accessible parking lot

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Caitlyn Monahan

2020-05

Called for a last second appointment not expecting her to be able to but she squeezed Bettie right in! She did a great job and was very friendly. Will book with her again. Bettie came out very happy and felt pretty. I love her cut!

Brad Ross

2023-11

Is this place open/real? Tried multiple times on multiple days and have never had anyone answer the phone..Finally, I was able to make an appointment.. instead of being pissed for paying for what I got, im gonna be stoked and call it a lesson on how to do it myself!$55 to shave around my aussie dogs butt and frount legs was a lil too much, esp for the quick job that was done and I had to clean up the little bit she did..Very nice lady tho!

Molly Baker

2022-05

Tracy gave my cat a lion cut today. She did a great job!! She was patient and gentle with my cat who doesn't even like to get brushed. The mobile grooming is very convenient.

Susan Myers-Davis

2021-05

Our dog Raider who usually doesn't do well with strangers went right with Tracy and did wonderful, great haircut too

Michelle Price

2021-05

Amazing Groomer!! Our 3 poodles are so happy and they are never happy after a grooming. Tracy is an excellent Groomer and as long as she continues to groom I will be using her service! Thank you so much Tracy.. see you in June!!We really liked this groomer, unfortunately we had an appointment with her , she text the day of the grooming asking if she can move the grooming to the following day, I switched my day around and agreed to the following day.. the time came when she was supposed to be at our home, I text and I called, no reply.. she was a no call no show.. very irresponsible and really no way to run a business

Jenna Shire

2022-05

She groomed both my cat and my dog back in October. We’d been living in an RV, as my fiancé was receiving treatment for cancer. Cat was super stressed and was not taking care of himself. He was all matted up.They did a beautiful job grooming him and the dog. I have no complaints there.The low rating is for quoting me one price on the phone, after I’d given her all the details. When she finished up, she charged me $40 more than what she quoted. When I asked why, she said, “Well, the cat.” 🤷‍♀️

Julie Seager

2020-05

Tracey helped us out when all big store groomers cancelled appointments during this crazy time. She was able to get our dog in the next day and less expensive to boot! He looked amazing! We took him walking around double diamond the next day and everyone commented on what a good job she did and where did we take him. I highly recommend Tracey as she was a lifesaver for our pup in these stressful times.

Pamella Anderson

2022-05

Tracy is amazing and I won't take my fur babies to anyone else. She's kind and cares for them. They take to her right away, even the ones that are scared of everyone. I've never had any problems and the babies are happy to see her. I recommend her to anyone, she's fantastic.

Brandon Larmee

2020-05

<>A+++ Highly Recommend!<>Best price, efficient service and Tracey was friendly and extremely knowledgeable.<>Even cut our cat's nails at no extra charge!<>This was the best experience with a groomer. Our cat has thick hair that dreads and requires extra attention and patience.

Alyssa Bonham

2023-10

The two ladies did our two babies an Lil Monty had so much hair an now he is so beautiful an they both smell so wonderful. Thank you wish I got there names

Ginger Bailey

2020-05

Tracy was out today. She was awesome! Very professional and friendly.People are always intimidated by my dogs. However, she was not...they loved her.... Even the male....I would recommend her to work with any breed and I willdefinitely be calling her back. 😎

Lisa Fernandez

2020-05

I have had my dog groomed before with Best Friend Mobile Grooming and all was fine. The second time I went to schedule a grooming it took me 4 days just to get a call back and never did. I received a text that said could I do Wed the 7th. The 7th was not Wed it was Thur. I texted her, called her several times trying to get a confirmation. I waited Wed, NO SHOW. I waited Thur, NO SHOW! NEVER DID SHOW AND NEVER DID CALL OR TEXT ME BACK - STOOD ME UP COMPLETELY. It is very hard to get your pet in these days so her lack of response and non professionalism is appalling and I do not know how these people stay in business???????

Bill Brown

2022-05

Tracy calls the last minute saying she couldn’t make it if I was not home…..told her I was home and to come by. Never returned any of my phone calls or text message….basically just blew me off. Just a flakey business that I would NOT recommend.

CEO Show

2021-05

I wish I could give this “business” less than one star. She knows nothing about dogs, like the fact you don’t shave off a dogs coat completely smh. She was asked to do one thing and now won’t respond to messages asking for a refund. Completely unprofessional.

Bill Kane

2021-05

After numerous attempts to schedule an appointment and waiting a couple weeks she never showed up!!! No call no show. When I texted her she acted like she didn’t know who I was even thought the trail of texts was right there in front of her and then she refused to even respond.Don’t waste your time.

John Clark

2021-05

didn't know not to shave a retiever until to late, was reasured several times it was ok.would have Googled it right then but she came across like she knew what she was doing.now I'll be watching my dog in sun and for skin parasites

Michael R. Taylor

2022-05

She groomed both our cats and was reassuring not only to them, but to us.

Kathleen Green

2021-05

Groomed my cat fatty cakes gave him a lion cut and a mohawkShe did a awesome job

stefanie katz

2021-05

…More

Fay Sherman

2017-05

She is very friendly. She treates the animals good.

Jerry Moorehead

2023-05

Very unprofessional answer the phone with saying “GOOD GOD!”

Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday 9 AM-5 PM
Sunday 9 AM-5 PM

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