Vetco Total Care Animal Hospital

Maya Tee

2024-04

I would give 0 stars if that were possible. *long story short they don’t know how to communicate*I recently moved to Nevada with my cat. We went to adopt a dog at a shelter and were notified by them that we had to register our cat and update it’s vaccines since Henderson has such strict pet rules. The officer/individual seemed like he was going to notify animal control on us and we felt the need to get the cat registered asap. But she needs a check up and an update on vaccines.We don’t have a vet for her out here yet. So I made an appointment here. I got TONS of forms of confirmation of my appointment.Day of the appointment I fill out the new client sheet. When I show up, I see that there’s a big sign that says it’s closed due to no staffing… I thought maybe I missed a message saying that they canceled my appointment, but no. They just didn’t bother calling me to reschedule or say hey sorry we don’t have staffing. Then I get a message 3 hours later saying I missed my appointment. So now I’m SOL and trying to find a vet because there is no way I am coming back here. If you don’t know how to simply communicate, how can I trust you with my animal.

Frankie Zavala

2024-01

Staff very nice took my girl right in. I was scared for her she's 16yrs old having pooping problems! All she needed was new diet and antibiotics! She fine now!! Thank you 😊

Sommer Kariange

2023-11

Wow what an experience. Waited an hour past my appointment time and when i said something to the employee they really didn’t seem to care.I’ve come for vaccines before too and had the same experience. Idk why i thought the actual vet vs the vaccine clinic would be better. Silly me

Evan Benefield

2023-10

First they don’t call with my pets $200 blood tests results then finally get a call asking if I’m going to pick up the meds before they go back in storage so I go in after work and they’re closed two hours before the posted time. Will not be returning.

Aaron L Bolen

2023-12

Free initial wellness review and itemized care plan. Friendly staff.

Peter Tizzard

2021-05

First time having to take my cat to a veterinarian, I was more stressed than my cat. The staff was above and beyond comforting, professional and efficient. Rachel was one of the teams assistant, who had made this experience EXCEPTIONAL. Thank you Vetco for taking such great care in what matters most.

Sara Shocker

2023-09

Don't waste your time unless it's an emergency. You'll wait hours just to be seen even though you have an appointment.

susan creamer

2024-04

Very friendly and helpful staff

Jace Patalano

2021-05

Best prices. Extremely nice staff at this location. Highly recommend making an appointment with them if you need to do so!

Rose Frances Casdia

2021-05

I had moved to nv and went to vetco where I used to live they said they gave my dog his Rabie shot that he needed they only gave him a tag when I asked them to check in nv they told me he was ok til 2022 I came back home called vetco to ask when he needed his shot they told me 2021 so I am changing my vet no more vetco for my dog

Steve Fragiacomo

2022-05

Awesome, thankyou for the great service and care for Dutchess

Terri Eisenhour

2021-05

I didn't get anywhere on that website. Don't know what I'm doing.

Travis Wieser

2021-05

Quick and inexpensive. Very good service.

Nicole Jordan

2021-05

Great staff