Ace Hardware

4.4 (325)

1406 Industrial Way, Gardnerville, NV 89410
(775) 782-5211
acehardware.com

Claimed
Hardware store
Home improvement store
Paint store
Tool store
Hardware store stocking household tools, garden supplies, home decor & more.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Steve Forester

2024-04

Ace offering rewards members a 11 dollar discount on turfbuilder. I called to make sure I didn't need to order it on the app. Talked to Eric on the phone and after he did some research he said I could buy at the store. Drove to Ace and they did not honor the discount. Said they couldn't figure it out. Talked to two Eric's. Horrible Customer Service. I'll never be back. Love to shop local but this is why me and millions use Amazon. So Sad. Update. Amazon charges 4 dollars less for 2 bags. Free Delivery.

Merrill Hanson

2023-12

The helpful place - true. Local hardware store with a bit of everything. Some things change with the season, some things are always on the shelf. The employees are always available to point you in the right direction and answer questions. Sure, the shopping carts are small, but you don't go here to buy bulk. You buy here because you want it now, it supports your local community, and you don't always need to spend an hour going to the big box store.This is the first place I go - I shop here first.Update: Same great service.

Ronald Schlaifer

2024-02

Looking for steel wool. First person I asked told me the wrong place. Second one got it right

ted bridges

2024-01

4 weeks, not sure I was told the truth, $10.00 tune up? Made 3 cuts with saw and wouldn't stay running. Bad way for Stihl to be represented

Vince Curtis

2023-05

Amazing staff - down home feel. Purchased a Weber BBQ from them at a price cheaper than Wal Mart - works wonderfully.

Scm Gunner

2023-11

I live in a neighboring communist state and always come here to purchase what I need. What I get isn't banned in my state but nobody sells it so it might as well be.

Teresa Roach

2023-08

Kudos to Pete for helping us with our wheelbarrow today. He saw that we needed help & came right over to help without being asked. Great customer service.

Kallie Hubbard

2022-05

The best little home town hardware store around! Copy keys, find paint, tools, and Amy miscellaneous item you need!!

Anne Huber

2023-08

Really nice people in this Ace. A good-sized store with a huge variety of supplies for oh so many tasks. Great store!!

KLee Wilson (Butterfly)

2023-05

Store FULL of associates & the only one that didn't treat me s tho I was 'bothering' them for needing to ask them a question, as tho I were keeping them from a more important task than providing friendly customer service. 🧐😔

CONCRETEGOD LOBO

2023-05

This store is horrible, stuff is tossed everywhere, there is no inventory record itll say 3 in store online and the employees won't even know where to look (spoiler 9/10 times it don't matter cause they can't find it).. Bolts are sold by the pound at tractor supply not by the kidney......This store should be shut down or remanaged cause its absolutely worthless

Joshua Rothschild

2022-05

The place to find the most obscure hardware and accessories. You will have plenty of personalized service here unlike the big box stores. A great community resource and place to find those hard to find items. Amazing selection of Stihl gas and electric yard equipment.

John Borton

2022-05

This store has been steadily going downhill. I'm understanding of shortages during these times, so I'm not rating based on those -- I'm talking about just pure laziness of the staff. The store was an absolute MESS while the staff were indifferent to it. Racks a disorganized disaster and stuff all over the floor. The chain area looked like it hadn't been swept in weeks (chain parts all over the floor to slip on). Debris in the way so much that I had to re-route several times just to get around to the other side to try to find what I needed.

Jim Weddell

2021-05

I agree with another review that the folks working in this store are really friendly; good solid people. I do have a problem however with the availability of products. I generally go in with a list of 3 or 4 things and invariably they do not have one of them. Either they do not stock it or it is sold out. Yesterday, I went in with a list of 4 things and only came out with one. They didn't have Rust-o-leum spray paint in flat white. They had no flower pots. They didn't carry Miracle Grow potting soil. A while back I ordered two benches and only got one. These are not exotic items. I have shopped at many Ace Hardware stores since the 70s. Disappointed...

Tom Noel

2023-05

Great store with actual knowledgeable people to help you out. May not have the same selection as the big box stores, but far more helpful and knowledgeable on what they do have.

Jose Luis Cisneros

2023-10

It's great customer service. Thanks

Dave Ramsey

2023-05

Very helpful and friendly employees. Definitely recommend them over the big box stores.

Steve Cavallero

2022-05

Employees are always helpful and friendly. Great Stihl power tool dealership. Eric and Kyle very knowledgable in that department. Would go here first even if Lowe's was next door!

C. War

2022-05

It's true... ACE is the place!! They have everything you need without the hassle of walking a mile from one end of the store to the other. Any time I can have the opportunity to shop at an ACE Hardware instead of a big box retailer I will always go to ACE.

Judy Buzzetti-Brooke

2020-05

You can find just about anything in this store and everyone is so helpful. It's my husband's home away from home. I think he makes daily trips here for his home projects and always finds just the right thing he needs.

Kevin Campbell

2023-06

Fa orite place in town for random bits and pieces for small projects. The owner Jeff is awesome and employees are helpful.

Wendy Van Pelt

2022-05

The boy in the vest was very helpful getting me the right part I needed & the cashier was friendly and told me to come back since I noticed there were greeting cards and other things I was curious to look at but didn't have time.

Kim Smith

2020-05

Great customer service always. Have everything you need without driving to big box store. UPS shipping, faxing, and mix you some paint too! Now they carry Skil products just got a chainsaw cheaper than anyone around. Also carry Craftsman tools now! Does it get any better. Yes because ice cream at the check out! Love them always my first stop when I have a problem.

Jerry Peterson

2019-05

Carol is an exceptional cashier who is always helping customers find what they need. She gave me a candy treat as well. Very nice person.

Connie Branch

2019-05

Was able to get my car keys made. Saved me $200.00. The dealer said I had to take my car in an get it reprogram it was going to be 300.00 plus tax. I'm very happy. It doesn't have keyless entry. That's okay with me.

D G

2023-05

Helpful staff! I didn't want too much help and they were ok with that. They pointed me in the direction I needed and let me be. Kind folks.

Tom Smith

2020-05

This is a great place. The kind of place that is needed and appreciated in most communities. The staff is very knowledgeable and knows where everything is located. They know immediately if they don't have it and they'll tell you where to get it. Plus, they give veterans a discount.

One Outlander

2020-05

They get 5 stars for the employees. I asked one young man, who was off the clock and going home, to just point me in a direction to what I needed. He escorted me to exactly what I was looking for in the store.

Capy 775

2023-12

Great local store, awesome staff

Richard Barth

2020-05

Nice size store with lots of items, friendly staff, great collection of tractors used along the property line, I've been here multiple times and sometimes I find what I need and if I'm having a hard time finding something this store is on my list.

Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 7 AM-7 PM
Sunday 8 AM-5 PM

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