4.8 (22)
1894 E William St, Carson City, NV 89702
(800) 270-7369
nevadapetdoor.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Trisha Hansen
2023-10
We had an excellent experience with Ed doing our installation.We originally ordered two medium size doors for our two dogs and once Ed came to our house, we talked through why it would be best to size up to larger doors and went over the benefits of having the doors in different areas of our home. Ed was very knowledgeable and thorough in explaining the pros and cons of having the doors in different areas of the house.Once we received the larger size doors, Ed did a professional job installing them. Ed was communicative about his schedule and upfront about the timeline for installation.One thing that would have been beneficial for us is having a consultation at our home first (which would have allowed us to order the larger size dog doors at the beginning), as Ed had to return to our home once we received the larger doors.Overall we had a great experience and now our pups have the ability to go in and out as they please! We would highly recommend their expertise and professionalism!
Tammy Chako
2023-12
My experience with Nevada Pet Door was excellent. Ordering was very smooth and the door was shipped directly to me. As soon as I received the door I contacted the installer and he fit me in his schedule within two days. Ed was my installer. He did a wonderful job on installing my new pet door in the wall in my home. He was extremely meticulous to make sure the door was installed properly. I love my new pet door. So does my dog Calli. It looks great on my wall both inside and out. The quality of the door is excellent. The entire process was easy and efficient. My installer Ed provided excellent customer service. He was prompt on arrival and cleaned up all of the construction mess when he was finished. He was very pleasant and knowledgeable to talk to. I am giving the entire experience and the quality of my new dog door 5 stars. I will highly recommend this company.
Perry Ferguson
2023-07
High quality pet door, love it so much. Ed, the installer was very professional, friendly and did an outstanding job. The door was installed square, lever and plumb, great job Ed.
Catherine Simi
2023-12
We are thrilled with our new pet door. Ed did a masterful installation. His measurements were exact and the care he took to make things just right was amazing. We highly recommend!
K Hyde
2023-09
We love our new in-wall pet door! Ed did an outstanding job installing it. The product is really great quality and I love how you can choose different inside and outside colors. The grey nicely matches my exterior stucco. Ed did the construction carefully and professionally and took pride in his work. Also, he took time to answer my questions, explained the warranty and how I could obtain replacement flaps if I ever wanted to. I would definitely hire Nevada Pet Door and Ed again!
Susan Meyers
2022-05
Our dogs enjoyed their doggy door. Ed did an excellent job and the dogs had a great time with him. I highly recommend their products Security Boss. We now enjoy our freedom. Thank you.
Jacqueline Bruchez
2023-06
We did all of the preliminary portions via email. Very good experience. Dan's help with the door selection was wonderful. The really incredible part was the service provided by the installer, Ed. I had messaged Ed prior to the installation date about the likelihood of needing an electrician to move some outlets. He was very helpful in explaining how the process would go. Ed discovered before he began the installation that the manufacturer had sent some parts that were not quite right. Working with Dan, Ed was able to quickly get the correct part. He installed the door quickly. Dan also did an amazing job cleaning up the work site after completion. He did a great job! The service provided by Dan and Ed was just excellent.
Patricia Doyle-Jones
2023-05
Dan was very knowledgeable, professional and efficient throughout the design and ordering process. Ed did a fabulous job installing the door and making sure it looked like a part of the house!
Ryan Doetch
2023-09
Do not use! I tried using this company. First I used the website. No one would contact me back. Second issue was the contractor Ed came unprepared and the door was the wrong size. When I called the rep to talk about installation, I was told he would call me back. Never heard from them. Third visit I was told the door would not fit and the contractor Ed could not find his tools. I’ve tried to work with this company for two months. Don’t waste your time or money. Not the quality or service they advertise.
Spenser Oseto
2022-05
I needed an in the glass dog door, but due to the size of the glass, it had to be custom made. I contacted Nevada Pet Door and Ed came out to my home promptly. He was very professional and knowledgeable. I had him size up on the dog door itself just to make it more comfortable for my dog. Everything was custom to order and any modifications I wanted, I was able to add with minimal adjusted cost. The glass arrived within the time frame that was originally stated. Ed came back out and installed the door in under an hour. He made sure the door functioned flawlessly and adjusted everything accordingly. Overall, a great experience and incredibly happy I went with Nevada Pet Door.
Shannon Gourley
2023-05
These guys are great. They listened to my needs, suggested a couple of options, didn’t try to upsell and actually saved me money from what I thought I needed. They came to my location to discuss placement and various concerns with different locations. Installation was seamless and overall a very professional company.
Mrs Mom
2022-05
We have had our door for about a week now and we love it. Ed did the install and was great. Our door has a glass insert and the doggie door looks like it was made at the factory. Very happy with the product, the install and the entire process. A bit pricey but definitely worth it for a quality, good looking product.
Christopher Johnson
2022-05
Outstanding! They were able to complete our install under a tight deadline. Ed, our installer, was incredibly friendly and professional.Ed made sure that the door was a perfect fit for my dog and a perfect fit with the shape and aesthetics of the door.Couldn't give a higher recommendation! Zero complaints.
melissa McDonald
2022-05
Ed installed our new extra large in wall dog door. We are extremely pleased with the installation, professionalism and expertise. He noticed a flaw in the flap and assured us it would be taken care of and replaced. I will definitely share our positive experience with both Ed and Nevada Pet Door.
Matthew McIver
2023-10
Great installation, service and quality product. Attention to detail and effectively communicating
John Wilkins
2022-05
These guy's came over and did measurements for a special order. Once the door came in they were over within 2 days and installed the door in under an hour. They did a great job! Thanks Nevada Pet Door.
Drew Carr
2022-05
Ed Collins went above and beyond for my pet door install. These people are quality and get the job done. Highly recommend.
Chris Lose
2023-11
What a great company. The installation was timely, professional and well done.
jason halverson
2023-05
Great experience, and the door turned out amazing! Real professional install, and a pleasure to work with the company.
A R
2022-05
We enjoyed working with NV Pet Door. They offer a quality product and installation was smooth. Ed was great!
Joseph Howard
2023-08
Me and my Dogs love our new sliding dog door , great job Ed is the man ☺️
Keith Bland
2022-05
Very kind, quick and professional service!
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | 10 AM-3 PM |
Sunday | Closed |
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