Walgreens Pharmacy

Andrea Rene

2022-05

UPDATE TO ADD: The manager Brandy was great! After I finally got to speak with her she confirmed I was eligible and she was able to get my vaccine administered. The pharmacy staff at this location definitely needs some customer service training. I know everyone is stressed out, but seriously…Terrible experience with the pharmacy at this location. After setting an appointment online for a vaccine and driving across town they A) had trouble finding my appointment, and B) refused to administer the vaccine despite my meeting the criteria. I waited up front to speak to the manager and staff ignored me.

Kaci K

2022-05

Pharmacy is not functioning properly, which is a pretty important thing to function correctly as there are people who might be in a physical medical crisis. Their phone system said they closed at 6PM on a Wednesday. Upon calling the pharmacy line, the employee told me they were “short staffed”, so he is the only person working until 8PM. Went to pick up an emergency prescription I needed around 6:30pm. The drive through was closed due to “short staffing”. I would think there should always be a real licensed pharmacist on duty. The person behind the counter was a pharmacy tech not an actual pharmacist. There was a Walgreens employee on the other side of the counter who seemed to be “overseeing” and on watch to help the pharmacy tech and the customer service. I succumbed to having to pick up my important treatment for my condition the next morning. It just didn’t seem right and didn’t seem to be protocol for short staffing. Especially with the phone line saying they close at 6 and when I called he said “we are open until 8, but it will just be me here, you can come into the store.” And then the drive thru is shut down. This doesn’t seem up to proper standards and safeties for a functioning pharmacy. I won’t be returning to this pharmacy and would not recommend it and would advise against it if anyone wants to save their time.

Terance W

2023-05

Thumbs Up I go here every week for my prescriptions. Always helpful, Never have any Issues. Pharmacy is Quick on the refills of my meds. Normally only wait a hour after the doctor sends it in to be filled...

Lisa Israel

2022-05

It was pretty easy to find everything. They didn't have the specific Nyquil that we wanted. People don't seem to take social distancing seriously here. There was a woman in line behind us and she was all close to me. I, politely, moved around to the other side of my husband. I didn't want to have some crazy moment in this during & post Covida Jones society! I mean....gimme my 6 feet! The Ricola cough drops we got are ALL THAT AND THEN SOME EXTRA HERBS!! 😷🌱🌾

Drea 3652

2019-05

This walgreens has been my childhood walgreens as long as i could remember. I use to bring my previous dog with me all the time, never a problem. I come in today with my puppy this rude employee doesnt even tell me sorry or excuse me says i cant have my dog in the store. When the cashier upfront seen me come in through the door with my dog in my arms, and didnt say a word. They should really educate this people with better customer service. I asked why the cashier didnt say anything and she couldnt give me a valid explanation. Poor customer service.

Kayla Van Beek

2020-05

I’ve had it with the pharmacy. Sooo I went to pick up one of my prescriptions today and was told it wasn’t ready and I’d have to wait 30 min to fill it. No big deal, I don’t mind waiting. Except not when my prescription is already filled and ready! I called the Walgreens in council bluffs immediately after and was told my med WAS ALREADY FILLED at 24th st! Yet somehow the 24th st pharmacy doesn’t see that? And besides that, it took them forever to even find my name...so I ended up just telling the Council Bluffs pharmacy to switch all my meds over to them bc I hate to say this is not the first time the staff have trouble finding my meds or telling me conflicting info.

Christy Joseph

2023-05

Hard to pick up prescriptions with the shorter hours especially when they are running more than 10 minutes late to open at their normal hours!

Jean Cappellano

2021-05

Got our flu shots quick easy took our insurance , picked up some needed supplies had everything we was looking for. They also have other shots available

Cristina León

2020-05

Store manager “Effie” was very rude with me at one point she yelled at me for bothering her about products and when I proceeded to pay to a counter she denied ringing me up .When I left I heard her and another lady at the cash register laughing at me I was very disappointed and hurt by these actions. I won’t be coming back to the store.

Giselle sanchez

2019-05

Its very good Walgreens but I saw a brush and I was looking at it and a employee said give it to me it’s a very good place to go tho

Karla Munoz

2022-05

was on hold for 20 minutes and there ended up hanging up on me…

La Princess

2021-05

Horrible curbside pickup don’t go to this location not very friendly

steve b

2020-05

Not my favorite Walgreens to many people hanging around outside

Jacque Anderla

2017-05

The employees here are always helpfull and friendly

Kevin Steward

2015-05

Great store and fantastic helpful staff

Cari K.

2021-05

Good store & friendly workers 😊

Thomas Angelo

2020-05

The manager is so friendly!

kenneth bryan

2017-05

All around great place to shop

randy lee

2017-05

Great no redbox tho

John Agee

2022-05

Always find what I need

BrownBlues Featherman

2019-05

Long waits for pharmacy.

pretty kool

2015-05

Great deals!

Michael Ellison

2021-05

Great employees

Elder Barrios

2014-05

Racism

Sara Rodas

2017-05

You will find what you are looking for within everyone's reach