Walgreens

NELS DIGITY

2023-05

Pharmacist Lowell Owen needs to learn how to manage his people. Always told on phone or automated system your meds are ready. Get there and nothing done by employee's. Lack of customer care is poor. Was actually told if didn't like the way they did things at his pharmacy to go to a different pharmacy! Been using Walgreens for over a decade.

? moody

2023-05

I have used this pharmacy since the location on 42nd and Fontenelle closed overnight without warning. I just got off the phone with them to check on my son's prescription. As he told me his prescription was to being worked on at Lake st. ( As the last time I needed his prescription they were closed early with a note on the door.) I've decided that I'm going to move my family's account to Lake st. My spouse and I have had several questionable customers service experiences there. As we have been loyal customers of walgreens for many years now, I feel like we should give them their 1000th chance to keep me as a customer.

Shannon Sullivan

2023-05

Good location. I noticed that certain things like razors or body wash were behind locked doors. A little inconvenient when there's only one associate around. But they are friendly and helpful. I haven't used the pharmacy there. I noticed it has a drive through for it. Parking is good. And right now there is road construction on 30th St right in front of the store which is making it difficult to turn into the parking lot there. Luckily there is another entrance on the fontenelle side.

Sarah Kuntz

2023-05

Absolutely HORRIBLE customer service. If I could give 0 starts I would. I called at 5:15 was on hold until they closed at 6:00 and they literally just left me on hold. They didn't answer or say they couldn't help me or anything. I am sorry but if someone has been waiting that long they should be helped before the pharmacy closes. I could tell they even switched the hold music to where it quit telling you how many people were ahead of you and it was just music the entire time.

William Muller

2023-05

Pharmacy was unfriendly and expensive. All I need is a Covid test and I am -inconveniencing- you? Oh, a Covid test costs $24 (for 2)? I went to Baker's (a GROCERY store) got friendly service and a single test for $7. *No more money spent at this Walgreens location*

Sarah Mills

2022-05

Store is heinously understaffed, Employees seem miserable, Had to wait 30 minutes on hold to fill meds, And another 30 minutes in drive through just to talk to someone. Dont blame the workers there but Im going to have to switch stores at this point because its frustrating doing all this waiting. Not sure why they dont just shut phones and drive through out at this point, I been coming here for 10 or so years and I dont want to switch over but im afraid it will come to that

Mickey Potter

2021-05

Social distance and masks enforced. They always greet you and if you cant find something on the shelf they will go in back and look. Never have to wait in line forever as they call for extra cashiers if there are more then 2 people in line

Mckenzie Nienaber

2022-05

Lincoln in the pharmacy went ABOVE AND BEYOND for me today! Give em a raise. !!I was so frustrated over another location saying that they did not have my medication, so I called my psychiatrist and he said that he had sent it to this location...well it did not show up in their system after I had called several times ...getting more and more upset because I wasnt sure what was wrong.. they only had it showing up at the old location..by this point-- I had already been out of my meds for over 24 hours . .I have also been dealing with insurance over TWO totaled cars within 3 weeks in which neither accident was my fault.. I had my second car for 3 HOURS before it was destroyed by someone running a red light. It was.. and still is; absolutely devastating.Let's just say..I've had it ROUGH. & this was compounding my frustration.Lincoln decided to take matters into their own hands and called the location on 30th and Dodge for me.This ensured that I was able to pick up my prescription today..i was called back within 5 minutes and told it was being prepared at the original locstion!This isnt an insult to 30th and Dodge. They were short one. But I honestly do not care that much.I am SO Impressed by Lincolns advanced customer service skills and taking the initiative without me even having to ask or express my negative feelings. I am understanding that it isnt customer services' fault in these situations. I dont think anyone was at "fault" ---> nor is that important. The issue was resolved.Thanks again, Lincoln! You rock!I hope you get a shout out for this. You deserve the recognition.

Karen Webb

2022-05

Waited 30 minutes in line to pick up rx and when finally to window was told insurance wouldn't cover and tech couldn't wait 5 seconds for me to pull up another coverage. I'm no longer using walgreens for my needs.

Jeidy melendez

2023-05

It’s the fact that i went 2 times to pick up my medicine all they say is “it’s not here” this one person infront of us had a same issue

An Omahan

2018-05

Get a flu shot inside and a shot of lead outside.This location is right next door to a place which has had multiple shootings and murders in recent years. Although I don't think any shootings or murders have happened on this Walgreen's property, the bullets could probably make it here from across the narrow street. This is in a dangerous area.

Brandy Hollingsworth

2023-05

Pharmacy workers are very rude and unprofessional leave you on hold for a hour and talk to you crazy not all the workers but majority of them don't need to be there

Shirley N.

2018-05

Clean, well-kept location. Friendly, helpful staff. Would rate 5 stars if their hours were expanded, particulary earlier openings

Mary Main

2022-05

It's always busy but the pharmacy is fantastic. I adore Jacob

Ken W.

2023-06

WALGREENS IS ALWAYS A EXCELLENT SHOPPING EXPERIENCE. LOVE WALGREENS!

Artie Choke

2017-05

Fine pharmacy and a decent drug store that is close by. I just wish that they sold beer too like most Walgreens stores (and like the Hy-Vee Drug Store up the street).

Kev

2023-05

Staff were helpful in getting a package shipped.

Mz Aj

2021-05

Another Cashier will open up a new line when it's extra Customers waiting.

Matthew Phillips

2023-05

Always got whatever I needed

Brian White

2023-05

Love how they stocked shoves

Dread Hed

2017-05

Can be hard to get help when you need it. Wait to check out is usually kind of long.

Flexx Wiseman

2019-05

Polite service quick and easy to find things

DONNA DENISE LOGAN

2022-05

THEY ARE ALWAYS FRIENDLY AND HELPFUL!!!

Veronica LeClair

2018-05

Photo center is not great. A little rundown.

Whitney Harnett

2018-05

Never enough checked and no one to make photos

Garrett Tabor

2018-05

Unusual people walk in be careful

F Moanz

2017-05

Its my local store

lily h

2023-05

free drugs