4.2 (872)
13660 W Maple Rd, Omaha, NE 68164
(402) 492-2729
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cindy Whitney
2024-04
Absolutely perfect grooming! Pleasent environment with the best and knowledgeable employees! The employees are always willing to help & have great suggestions. 👍
ChaiiXii
2024-04
There’s a shorter Caucasian guy here who is balding at the top but has black hair on the sides. When I’m in store, he moves very slow. Manages the register slow and takes forever to grab crickets. Today I did a curbside pick up, and this is when I knew for sure he had some screws loose. Instead of opening my passenger door, he squeezed a big bag of dog food through my passenger window (that was halfway open). He’s one of those employees who will amaze you in different ways.
Christina Lynne
2024-04
This store is way too hot! It’s 60 degrees outside and I was sweating in the store. I asked an employee at checkout (who was visibly sweating). Apparently their corporate office controls the temp in every store. Penny pinching corporate. I feel for the poor kittens!
Megan Shepherd
2024-01
The employees were so kind!!! They were even able to help me save some money on items! I was 100% pleasantly surprised. Both of those girls deserve a raise because I think it’s one of the most positive customer service encounters I have ever had!
Jennifer Bruhn
2024-03
Well if you end up needing something last minute for Christmas for your friends/family think twice because they do not have extended times for the Holiday to return/exchange anything. So dont plan on holiday shopping at Petco I got $63 worth of merchandise that was refused when trying to return.
Janet Christoffersen
2024-02
Pricing for their services is very misleading. A standard bath for a small dog 11 to 25 lb starts at $26. My bill was $44.93. That included a $10 up charge for the breed and $6 for the shampoo/materials.
shawntae lett
2024-04
Only one register was open, but the smell of Guinea pigs or hamsters definitely hit you at the door. Ran in and attempted to run out but delayed at register, which was not long, so it was okay
J Wamsat
2024-04
Very helpful and caring employees! My dog and I enjoyed shopping at the store and picked up some nessary products for my newly adopted puppy.
MaryJo White
2024-02
Great store, and Devin has been very helpful answering questions about our 2 golden retriever pups as far as safe treats, tips on training, type of crates needed, as we’ve never had 2 pups same age at the same time. This store has everything we need in stock.
Ella Baumgart
2022-05
Amazing. Got my red eyed cute lil hamster there and he was so kind he would lick me and cuddle. He looked like a burnt marshmallow with red eyes. (Rip Petey boy)
Bernice Albin
2024-03
Just picked up my cattle dog, not a big dog with short hair. $94 came home with jagged toenails and shedding like crazy! Do you even brush the animals or just rely on the deshed shampoo?! Not getting my business again. The fact that I am asked to leave a tip before getting to see my dog is absolute theft!
Lee Rookstool
2024-04
I'm really fond of the toys at Petco but my dog loves shopping there.
derek Fiala
2024-04
Service is great 👍 thank you 😊 🐈
Jocie O
2019-05
We love all the employees, but a young, dark haired man, named Chris at 136th and Maple location, has helped us more than everyone combined. He is knowledgeable and super friendly! We love that we get a $5 coupon off purchase for every $100 we spend with their Petco Pals card, we were going to spend it anyway so, it's free money, always a good thing! We make our own dog food, but are able to get 100% organic chicken jerkey for dog treats and we also buy everything else including lots of toys for our dogs, food and treats for our cat and toys, food and extras for our rabbit.
Denise Baccus
2024-03
It was nice to go to a store and see what was available to buy. It was good to see the animals and the other merchandise.
Cheryl Gaeta
2024-02
Great, I found the Science Diet Dog that I was looking for. I first went on line to see Petco covered the Brand then I came into the store.
Jordan Jenkins
2024-04
Employee checking US it did not care turned and started at her phone when she was done scanning
Travis Romick
2024-02
Do not buy terrarium bedding here unless you want your pets to have a bad mite problem. Employees like to stand around and talk with each other instead of helping customers
Robert Bernheisel
2024-02
The staff was friendly and courteous, Which is why I always go there.
Ron Boroff
2023-12
ASK ABOUT BOGO FREE ON 11-26.WAS TOLD IT WAS ALL OVER.TODAY GOT EMAIL BOGO FREE.I AM SURE THEY KNEW IT WOULD BE BOGO FREE TODAY.COULD HAVE TOLD ME.VERY DISSATISFIED.I LIVE OUT OF TOWN AND CAN NOT DRIVE THERE EVERYDAY,
Sam Mapes
2023-11
Lisa cancelled our appointment on arrival because our dog was over 50lbs. No call ahead, no apology, didn’t offer to rebook, just marked our appointment as completed too. Disgusting attitude. Check to make she isn’t working before you leave your pet unattended with this psychopath
Gary Willis
2024-01
An employee was very helpful in helping me find the items I needed.
Victoria Krupa
2024-03
Love the fish area. Staff was really helpful!
Cor Dero
2019-05
Took our family dog here for grooming. They do a great job. Pricing very reasonable. Scheduling an appointment was always easy. Large selection of foods, treats, and accessories for our pet.
Citlalli Campos
2024-02
Place was clean for the most part. What I was shopping for was easy to find.
Thomas Mccalmont
2023-07
Jamie zumalt gave our baby fish to them for free!?!!
Sarah Sjolie
2023-09
The store member was patient and kind and very informative for my 7 yr old to choose her first pet! They helped us find a perfect match.
Patricia Westerfield
2023-10
Had my pup groomed here but not real happy with it so not sure I will be back. The store is fine as far as purchasing pet food.
Katie Cox (KaeTea)
2024-04
The cost of the items were not what was advertised on the shelves.
Ashley McDonald
2023-05
Helped me buy my first pet and helped me with finding out all the needs he'd have while growing as he's still young. Also gave me information to take and read when I got home as I am a bit clueless about birds. Wonderful service, speed was amazing, in and out even with the adoption paperwork and the cleanliness of the bird exhibit and the store was phenomenal!
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-7 PM |
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