4.1 (101)
5135 S 36th St, Omaha, NE 68107
(402) 951-7130
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Annabelle Edwards
2024-04
It only takes one employee like this to ruin a store, Ive been shopoing in this neighborhood store for almost 10 yrs- today I walk in and the music is blasting so loud the cashier is yelling as shes talking to someone droppin the F bomb left n right- lucky I didnt bring my grandsons I wudv told her to knock it off. The music stayed blasting anf wen I checked out she threw my candy back at me after tinging it up and said to put it in my other bags she already gave me. I had to ask her to repeat herself a couple times cuz she talked and slurred like it was just too much work to get her words out. In the middle of her checking mr out she WALKED OFF to help another customer! Literally left me standing there with one thing left to ring up!! Theres no way whoever hired this one had ANY GOOD SENSE! Get ready for some problems here, shes a nightmare!! Not to mention the ppl coming in who KNOW her filling up their carts- smh
Danny Futrell
2024-02
Went there today to find my son something and there were literally filthy clothes hanging up for sale. Some of them looked like they were stuck under a fridge or behind a washer for years they were absolutely filthy and they had them up for sale with tags on them too. I’ve never gone into a store and seen that before it was disgusting and made me leave.
Peggy Chesler
2023-05
This store has really went downhill in the last year or so? I use to love to shop here, but not since there’s a new manager? The store is poorly stocked, and dirty, and it use to not be that way? There’s an employee named Sue, that I’m surprised still has a job? She’s beyond rude, and if you dare ask her a question, she acts like she’s about to go off on you, or goes into argument mode? I would love for the District Manager to watch the cameras on 10/27/22 between 2-2:30pm, because her behavior towards me as a customer, was completely unprofessional! She’s always in a bad mood every time I’ve been in there, which is really unfortunate, that an employee is so hateful to customers, that it makes you not want to shop there?
Daisy Saldana
2023-09
It’s a good store, and it’s like a 10-20 minute walk to me. It mostly has great deals for snacks and I love going there for snacks or anything with good deals.
Christine Martinez
2022-05
Customer service is a critical part of your business. Based on this, it’s incredibly important to hire the right people for the job. Your customer service team will ultimately be the face of your company and the main point of human contact with your customers. Excellent customer service is the key to loyalty, retention, business growth and profits. Exceptional customer service means that you go above and beyond what the customer expects, you take that extra step to make them feel that you understand what they are going through and you want this to be the best experience they have ever had. Hiring the right staff will make your business THRIVE! Stephanie is the store manager at this location, and I have to say.... Her customer service skills are STELLAR!! She's always smiling and she's very knowledgeable of products and services. She and Sue work extremely well together. They also possess the following skills to make the business successful... Problem solving, Clear Communication, Empathy, Strong Time Management and most of all a POSITIVE ATTITUDE & PROFFESSIONALISM! You are both the reason that I will continue to shop at this location. Family Dollar is lucky to have you both!!!
julio cesar
2022-05
Love this place , a lot merchandise & good pricei think they change the manager cuz the store look more better now ,so clean all merchandise its easy to find and if u need something just have to ask and they help you out ,all people are nice ,special a nice lady Stephanie,she its so sweet, loved that way she attended all costumer With a nice smile ,You are a beautiful person lady 👍
Sally Henrich
2022-05
I go to the Family Dollar store in Omaha, NE at the 36th and Q store. The employees are always there to assist you and the employees are helpful and courtesy. FAMILY DOLLAR employees need to be paid a lot more....especially the DOLLARTREE employees need to definitely paid more. You are going to keep any employees there .....or Don't you want to ? The employees are not paid enough even to put gas in their cars or even EAT .....
Kathy Konopik
2019-05
Family dollar is a good store for buying toys and candy. I went Christmas shopping the other day and bought two small mailboxes that you fill with candy..and some small toys and a bell for my front door. With jingle bells attached. It was red and fits over my outside door handle..the dollar store is cheaper as everything is a dollar but Dollar General has a bigger selection.. I would recommend this store..
Jonathan Amaya-Batres
2023-11
Few of items were sold when I was finding what I need the exact item I was looking for.But, confinement store so far.
Esme Castro
2023-05
Terrible customer service. They followed me like I was trying to steal and then the Hispanic lady that was in charge of the night shift treated me like trash. Never coming back here!
Banana Rana
2018-05
Your store is wonderful i like the low prices staff is friendly !!!!! I would like to let you know im aware of the lies being spread about me they are going around saying different things that aren't true they like to do networking these people are sick and obsseed trying to cause me whatever problem they can,sometimes when i come in,to the store they have come in,its sick they,actuality follow me what they are doing,is illegal people like that to me are really,miserable and need serious help hopefully one day they will get the help they need God and Jesus have been with me through all of this!!!!
Paola Gonzalez-Lara
2019-05
They had a great selection. The staff was AMAZING! When I was short a dollar, they were kind enough to help me. I will return. 😀😀😀👍🏼👍🏼👍🏼
Michael Faulkner Sr.
2021-05
They seem to be well stocked better than others that I have been to
Emily French
2019-05
Best customer service experience I have had in a VERY long time!!!! Angelina was extremely helpful!!!!
Isabel Arciga
2018-05
It's not very crowded and cheap but good to buy our basic needs.
Pat Husser
2018-05
I enjoy walking around the store at least once a week.
Brenda Thomas
2022-05
It was very pleasant and nice in and out in a hour
Andy Waltermire
2019-05
Clean and friendly with knowledgeable employees that are eager to help.
Cat Bravo
2021-05
I like to go there , because I always found what I need for my car.
Ed Leahy
2019-05
Clean store, broad selection, efficient staff
Tammy B
2017-05
Great everyday values. Even better sales.
Tiffany Raver
2022-05
Creepy location. Nope. Walked back out.
Marydolores Gomez
2019-05
Great service, always friendly.
#CrushingCandies Remmen
2018-05
Its a dollar store what more can you expect
Jay Shii
2018-05
Store didn't have much to buy
Charlotte Lawless
2021-05
It's ok
patrick smith
2021-05
Fast, friendly service...
Todd Carpenter
2018-05
see me there every sunday
Theresa Susano
2022-05
Good store
Kirt Knierim
2018-05
Clean.
Monday | 9 AM-10 PM |
---|---|
Tuesday | 9 AM-10 PM |
Wednesday | 9 AM-10 PM |
Thursday | 9 AM-10 PM |
Friday | 9 AM-10 PM |
Saturday | 9 AM-10 PM |
Sunday | 9 AM-9 PM |
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