4.3 (61)
4701 O St, Lincoln, NE 68510
(402) 484-7511
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kristin Ryman
2024-02
Breya & Violet do such an AMAZING job with our Husky!! He never minds going in to get groomed because they are so great with him!! And he always looks and feels so soft when he's done!!
Ashley Bothern
2024-04
Tony was awesome! He did a phenomenal job and did it in a great amount of time. I got a labradoodle and an Aussie/collie groomed!
Randy Lovins
2024-01
Gabby was exceptional and great with Luna. Despite Luna not cooperating with her toenail buff, Gabby said Luna was great client and Luna was a happy girl.
Veronica Claypool
2023-10
Every time I went in they asked for my dogs recent shot records which was in the same building and try and tell me each time my dog was missing a shot which got ridiculous having to constantly give them the same paperwork over and over again. My dog didn't need shots every month or even ever other month. Also the staff was never friendly or ever made me feel welcome. Discontinued the vet and grooming service in whole because of this. Guess having a one stop shop was not really a one stop shop.
D E
2023-10
This is a pretty long story of a situation that didn't need to happen and it didn't make a whole lot of sense why it happened the way that it did but here it goes...my mother had called to book an appt and it was confirmed and everything was fine up until it was time to drop my pet off for the appt. They couldn't find my mother's name nor mine nor my dogs in their system which was confusing cuz why would my mother make something like that up? At this point a half hour had passed since the initial appt was supposed to start. Get it figured out why our names weren't in the system and it was because the groomer had placed it under his name....? Makes no sense so then I asked if I could still get my dog in since it was a mistake on their part and he says yes. Get back to Petco and then he mentioned something about how there was another appt made the following Monday and he no longer would be able to get my dog in. I had to remind him that he told me on the phone that it would be possible but then he had to check with his manger about getting my pet in. Also forgot to mention he had quoted my mother $50 for the service and when I went to pick my pet up it was $80....all in all not the greatest experience that didn't need to happen. Amateur hour is what I'll what I'll chalk it up as.
Patty Kaiser
2024-04
Butch always seems to have a good time and he smells great
Pam Geiger
2023-09
We stopped in for a nail trim & buff. The staff took care of us quickly & were very understanding and willing to accommodate my dog needing a trim while on the floor due to recent spinal injury and paralysis.
Chloe Murphy
2023-10
Always super kind to my puppy. The employee who checked me out was very friendly and personable. We will keep coming back!
Marjie Buls
2022-05
I received the best customer service from the first phone call to picking up my 3 dogs!! Abby was wonderful! The one on one attention my dogs and I received was above and beyond what I expected!! I'll be definitely requesting Abby's service again!! She definitely gained you a first time customer returning!!! Please let her know she did a great job as I walked out of the store feeling very valued!!! Thank you!!
AJE
2024-04
Petco prices & merchandise is great! The grooming department does a exceptional job with our Frenchie! All of Petco employees are fantastic! No complaints from us.
Maryruth Farmer
2021-05
Our groomer did a wonderful job with his cut but also was very sweet and communicated really well. Not only did I feel very comfortable leaving Noodle there, but when I picked him up he was very relaxed and not stressed like he normally is post-haircut.
DK
2022-05
Hanna was simply AMAZING! We had just adopted our dog and was in dire need of being groomed. When we picked him up, he looked like a different dog. Hanna was very kind and I can't say enough good things about her.
Terri Ewalt
2021-05
Hannah does an excellent job with my two goldens, especially since they have separation anxiety! She treats them like her own and she is very careful to make sure they are both comfortable and under as little stress as possible.
Cindy Callaway
2020-05
Hannah was extremely helpful and so caring for our Toby. She was double booked and did not seem rushed at all. BUT....she does need help. I tipped her very well to help encourage her to stick with it and not get burned out. Thank you!
Shala Canby
2021-05
I take my dog Oliver to get groomed by Hanna I love the way he looks afterwards she does a great job. Oliver can be a handful but here he has not been a problem we love her. This is the only place I will take my Oliver I trust them.
Julie Brekke
2023-05
They are so sweet and tasty my pets well.The last time though i felt I was overcharged for the services rendered. But I still like them there. Very nice workers.
Tanner
2021-05
It took 6 hours, even though I was told it would only be 3-3.5 hours. I was not even contacted to let me know that it would be taking double the time. After 4.5 hours I tried calling the store to see what was going on, but no one in grooming answered after 2 calls. I called a 3rd time for normal customer service and they had to go back to grooming to find out what was going on. When I finally got to pick her up, 6 hours later, her face and tail were not cut evenly at all. Spots were missed on the side of her neck and she also had a red spot on her back where the razor got too close. I will never be taking her back to this place.
Nadine Forgey
2021-05
service was timely, puppy was happy when we picked her up and didn't seem scared. Grooming looked nice and claws were not ragged. I feel the staff care about my dog.
Meiling Ybarra
2023-05
Violet was AMAZING with my senior dog!!! She showed so much care and compassion for my old girl and I couldn’t be happier with the service provided
Elaine Crosby
2022-05
The worst haircut an service I have every had. His hair is all choppy, butchered. Cost me 70 when they told me 50. Took 4hrs and for what. Never will I go there again. Most places I called were booked up, they weren't, an that should have warned me, right then.
Tina Jones
2020-05
Kara did a great job!!!! Our Doodle did not turn out Poodled!!! Pearl was happy to see us, but not freaked out when we picked her up!!! Thanks again!!!!
Jirapa Trentini
2023-09
I am so please with a lady at the front desk. Micheal done a excellent job on Daisy.
Linda Schmersal
2021-05
Kash looked well groomed however the price seemed a little steep. I do like to have him pampered and have a spa day so I'm willing to pay the extra.
Trudy Dunn
2021-05
Hannah is so amazing with my baby Pebbles. I don't trust many people with her, but with Hannah I know she's in great hands.
Tish Milton
2022-05
Mekayla was not only extremely understanding she also got Bella in very quickly! She's not only very professional but also very good @ grooming Bella!
Heidi Ore
2022-05
Kara and Michael were incredible with our dogs were really caring and attentive - our dogs loved their experience and we did too!
Laurie Sipple
2020-05
The groomers are always incredibly friendly and kind to my mini Aussi. They are genuinely excited to see him which puts him at ease, and they do a wonderful grooming job.
Autumn Kinnìson
2021-05
I really like the job that the groomers do. My Grover always comes out looking and smelling his best. I was really impressed by the initiative to schedule his next appointment.
Grumpy Granni
2022-05
Rose came home looking and smelling amazing. Soft and shiny coat. Loved the bow in her hair!
Dara Rodriguez
2021-05
Staff is always super friendly and professional. Our furry baby loves them sooo much!! Always thankful for what you do guys!
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-6 PM |
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