Fazoli's

Awbree Nabavi

2024-04

…More

Julie Lucas

2024-04

I ordered the chicken broccoli penne bake and asked for marinara sauce instead of Alfredo. I was charged for the marinara and it wasn’t even substituted onto the dish. The breadsticks that my friend and I received were old and dry and not fresh at all. They weren’t even warm. The broccoli tasted freezer burned. Overall experience was just not great!!

Shailee Curin

2023-05

Food was a bit salty but as far as fast food pasta it was decent. I got the Pesto and Chicken Rigatoni with a side Cesar salad. My kids got Pizza. Indoor dining meant free breadsticks. We had a bunch! They were so good but rather salty. (Probably Garlic Salt) Not bad just slightly salty.The service was great and they were so fast. Not bad for luncheon.Parking: Park next to the restaurant no fighting for a spot and its free.Kid-friendliness: I brought my two kids and they enjoyed the pizza and breadsticks. They also had high chair and booster seats availiable.

Willy Charrez

2024-02

…More

Brad Koch

2024-03

Wife and I ate at the lincoln location march 1st. I had the 6.99 special and it was hot and delicious. Wife had the stuffed shell special and it was GREAT. Best of all was the fresh bread Stix. Now that would be a 10 star. The waiter walked around handing out more if you would like to have more. Very friendly employees. My hat is off to the management and the employees. KEEP UP THE GREAT WORK. Thank you.

Lily Fiedler

2024-03

…More

Lynda Staehr

2024-01

Food was very good. Atmosphere - awful. New Year’s Eve. Take out and drive thru busy. I dined in. Took 10 min to order and another 15 to get food. Trash was overflowing. No Parmesan cheese. No clean utensils. Most of the tables had dirty dishes on them. One employee went to the bathroom 3 times while I was waiting. Wondering what he was doing.

Lorena Safioui

2024-04

Restaurant was not clean, service was not very friendly except one woman running register! The wait was extremely long...and information given about food items was incorrect! So when I finally received my dish is was not what I was told it was going to be? When I asked if I could get the sauce I was originally told was going to be on my pasta. The manager basically told me they were going to charge me extra for correcting their mistake! We will not eat there again.

Brad Belk

2024-04

…More

Tyanne Johnson

2021-05

Service can be slow, but it's so much cheaper than olive garden! Best breadsticks around. Their new pasta bakes are incredible.

AndroidFan91

2024-04

I'm not the type of guy that leaves bad reviews but this is one of the few times that I'll leave one. I went to order a lasagna, which was $11.99. I asked them if they can make one with marinara sauce, not meat sauce. The reason why is that the meat sauce has a mixture of beef and pork (I can't eat pork). They bring out the food, and when I went to cut into the lasagna, there was meat sauce which I specified no meat sauce, only marinara. I talked to the lady and explained. She said that the lasagna is pre-made and has meat sauce in it (I was never told that). I explained that I wanted something different instead and the guy asked if I wanted pizza, or marinara sauce. I told him that I'll take the chicken fettuccine Alfredo, which was $10.49 but if I ordered that, then get the difference of $1.50 refunded to my card. He was trying to charge my $1.50 plus tax for the exchange. I explained 3 times to him that the difference of $1.50 plus tax should be refunded to my card since I'm trying to order the chicken fettuccine alfredo. He asked "do you want a veggie fettuccine alfredo." I told him chicken. He was confused. He still didn't understand my request. The issue was solved eventually. The food was luke warm! I swear these people can't comprehend English or everyone is high/drunk. Everyone needs to be drug tested. Either way, it's entirely frustrating! I probably won't be coming back.

ED LONG

2024-01

…More

Cory Ortiz

2024-01

Stood at the counter for a long while the girl in front ignored three people waiting to order while she chatted with the girl back. After we finally ordered and got our cups discovered the drink machine was out of ice, lemonade, and lemon lime soda. The dining room was full of dirty dishes and filthy tables. When the food arrived it was warm at best and the bread sticks were soggy. My mother couldn't even eat her food it was cold and tasted funny. The sauce was so watery you could tell they added water to stretch. Really sad I used to love Fazoli's.

Skylar Mosby

2024-01

Sadly, I think this place has gone downhill. The food just tastes terrible. I had the Alfredo and cheese ravioli 6.99 lunch, and it was actually inedible. The breadsticks were totally saturated with oil/butter but that is the only thing I was able to eat. The pasta was barely warm and left a really bad after taste. The dishes were stacked high on the trash cans even though it wasn’t busy at all. My friend ordered a meal that was supposed to cost $8 and was charged $13. I don’t really like to leave bad reviews, but I suggest people go elsewhere and save yourself the stomach ache. 12/17/23

TBatrics

2024-01

…More

Amy Van Pelt

2024-01

We told the employee that we came from Grand Island since we no longer have one and he said that maybe we should have spent more money there and it wouldn’t have closed down. He said he tells everyone from Grand Island that. Then when we ordered our sub sandwiches, the woman in the back said in a VERY loud voice “I’m so sick of these subs. If they want subs they should go to Subway!” She said this twice while we were paying. It was rude and disrespectful when we are spending our money. We will never come here again! Do better Fazolis.

Chelsea Parker

2024-02

I'm giving 2 stars for the nice guy who took my order. This is the second consecutive visit where there has either been an altercation in the kitchen or the lady working the drive thru is yelling cusswords loud enough to echo thru the dining room for my kids to hear. Also, dining room is NEVER clean. Never, not once. My kids like the food or I'd quit coming all together. Again, stars are for the nice man who took my order. That's it.

Jessica Hehn

2023-12

Received the wrong food at first, but they corrected it so that was fine. Food was ok, not great. When we were finishing up my husband went up and ordered something for our son who was finishing up practice. They told him they weren't taking anymore orders at that time, it was 7pm. I went and asked another employee why this was and he responded it was because the kitchen was so busy and they needed to catch up? But that he could go tell them it was for my son who was at practice and they could make it? I have never encountered that before at any restaurant or place of business. And did it make a difference that it was for my son? It shouldn't matter who it's for, you are a restaurant and it's dinner time - you will be busy! Very disappointed.

teo andrade

2023-12

…More

Remy Pearson

2023-12

Place is pretty decent, once in awhile the breadsticks won’t be good. Edit. They can’t handle a catering order so they have to lock up their front doors while being open. Lady on the phone was also massively rude.

Alex Down

2024-01

…More

Harley Davidson

2024-03

Usually not a bad experience over the years but over the last few months place has turned into a dump dinner managementsux every time we go in a guy with long black hair comes out from the back and tells whoever comes in that its going to be at Least 45 min or longer to even be waited on and there wont even be any one dinning at the time and there is constantly people standing around that have ordered food mad for the same thing and they dont care at all.. i dont recomend for anyone to go there worst place in town now and thats a shame

Jerry Dunlap

2024-01

…More

Marlene Moton

2023-12

Everyone understands inflation, customers understand that prices will rise. What we don't understand is when companies raise the price and give you less. Three tablespoons of pasta sauce in a family container of spaghetti, just enough sauce on the pizza to make the bread red. I will not be getting any more food from you for this reason. You are not supposed to be hungry after you eat. I used to be a regular customer, but you had to go cheap.

Ted Larsen

2024-01

…More

Mitch Merz

2019-05

Nate M did an amazing job! He was all over the place, taking orders, bussing tables, bringing out breadsticks, with a smile throughout! He was moving at a fast pace to take care of everyone. He is a shining star. ANY restaurant would be lucky to have Nate M!Food was good, on what Fazolis is. Restaurant physical condition was average. Everything about this was a 3 star review. Nate made it a 5 star!

Scott farwell

2024-04

…More

Paula Gilliam

2023-11

Ordered to dine in and Stephanie the cashier was rude. Bread sticks were nasty . A family came in while we were eating and the cashier was taking an order from another customer while the cook came from the back and gave the family a free meal. Wanted a togo box stood there waiting to be waited on 5 different employees looked at me the cashier asked the customer behind me what they wanted to order. While food needed to go out an employee was cleaning the already clean tables. And why does the cashier need a tip? I gave them zero. She acted like we wanted her to cook from home. The cooks had long hair with no hair net. Wonder if inspectors ever do a surprise inspection??Never again.

BELLA Tee

2024-01

…More

Jessica G

2022-05

My whole family Loves Fazoli's! I wish there was still one in Grand Island. Good, non-greasy food and fast! We would eat here every week if we lived closer. Oh and the prices are good too.