Walgreens

Jeff Willson

2023-12

Store clerk was extremely rude made me give her money before the service I was purchasing was even rung up. I will be going to the other Walgreens from now on. For God's sake, learn some customer service skills. Not that hard!!

Nicole Umrath

2023-05

Big shout out to all the staff. The manager Brian, pharmacy and cashiers always make sure my husband and I are taken care of, greet us with a smile, they remember our names and meds ,and treat us like family! We appreciate the excellent service and thank you for always being the store we trust and depend on. We have noticed that the manger always takes care of his customers with a friendly approach and his crew follows his example and that makes us loyal customers. Thank you Walgreens we appreciate your excellent service 😊

Chris Larson

2023-05

This has been our go to Pharmacy for years. We just switched to Usave on 4th. There is a Strawberry Blonde middle aged lady that works in the Pharmacy that is very rude. Evert time we go there, we cringe. Even when my wife went in to get the form we needed to switch Pharmacies, she gave her an attitude because she didn't know how to do her job. Another employee had to come and show her. That was just the confirmation that we needed to say good by. We will not step foot in that location again. You just lost a lot of money due to one employee that needs to go. Location is on 2nd street in Grand Island NE.

Amy Wruk

2022-05

Living in Illinois and my father lives in Nebraska. I made a photo order for his birthday for him to pickup. I paid online. Went he went to pickup the order, he was told he had to pay. After telling the associate 3 times it should have been paid for, he asked for the manager who had to show the associate how to perform such action. After hearing from my father that he picked up his photos, I asked him what he thought of theposter. "What poster?" Was his response. The associate didn't give him his full order. I had to call the store and explain the situation because I didn't want my father going through that againfor his birthday gift! Brian was helpful in ensuring the poster will be paid and ready when my father picks it up. I will update when I receive word that my father has gotten his complete order

Tara Ortiz

2021-05

I went to Walgreens on 2nd street as I normally do to pick up a particular coffee brand that only they carry in GI. I noticed there was none in the refrigerator section and immediately went to go ask the cashier if they had any in the back. When I said, “excuse me,” Rose, the cashier who was more distracted by refilling the gift card wall and had her back facing me, responded with, “hold on.” She didn’t even look at me. So I stood there waiting patiently as I figured that was just her main priority at the moment AND THATS OKAY. What is not okay however, was when another guest walked past her and said, “hi, Rose,” headed for the register and she then decided to walk past me to immediately help him and not say a word to me who asked for assistance first. I was shocked first and foremost, but the simple fact that she didn’t even acknowledge how rude that was left me disappointed in Walgreens and that experience altogether.

Graciela Gantes

2023-05

I have been going to Walgreens for years and they knows me and kids winces my kids were younger i did notice that one of the lady was following me and been suspicious looking at me for some reason, but anyways I don’t really care as long I do right she couldn’t find a wrong on me so she change her mode to okay lady ! But other than that I always been treated right ❤️ people have a right to learn the customers you never know so I give them a 5🔯✡️✡️🔯✡️

Jykril Nmöad

2022-05

I got my first covid shot here on a Sunday so they scheduled the next one a month out, no big deal; I get an email and an sms notification that my appointment is coming up the day before.The problem? When I arrive for my appointment their pharmacy was closed per their new hours (Closed Sunday). No phone call to tell me or reschedule, no forthought about who it may affect, nope.Don't end up in my situation. Because I feel very frustrated and this basically is screwing up my mood.

Mary

2023-05

Multiple times there have been delays in getting my prescription because of mistakes on Walgreens part. There have also been multiple times that I get a message that my prescription is ready, then when I arrive it is not.

Cody Olsbo

2020-05

I am traveling for work stopped in to grab antiperspirant which I had forgotten at home. Had to use the rest room, it was locked bu the establishment asked the cashier she replied she could page for me to use. Never have I ever imagined such a inconvenience. I declined the page and will never ever return.

Ivet B

2021-05

The cashier gave us the wrong amount of change. We went back after realizing to ask for the $10. When we arrived at 9:59PM she was very rude and told us to leave and come back tomorrow without addressing the problem.