4.3 (121)
2300 N Webb Rd, Grand Island, NE 68803
(308) 384-1499
petsense.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sable Hund
2024-04
A nice store that carries Fromm Dog Food, which is hard to find when one is a long haul truck driver. The larger chains don't carry the best dog food, Petsense does. The cashier was extremely nice and professional too. The store is clean and you'll find most everything you need for your pets here without giving your money to the two monster pet supply stores. The only thing is they could have more of what they stock, most shelves have only one item of each, ( except food which is in abundance). Parking is fabulous for us in semi-trucks and that's greatly appreciated. The reason for one star removed is because a toy we wanted to replace for our "trucking dog" was in stock, however in every store we buy this ball and on line over the years, ( his favorite) it is anywhere from $17.00-$25.00. This store wanted over $45.00!!!! So sadly, we didn't replace his toy. This was odd because all their prices were extremely reasonable on most everything else, but some dog and cat toys were way above retail. We would absolutely come back to PetSense because they carry Fromm and we much prefer to shop at more local stores, even though we are in a different state every day. š
Patty Ottman
2024-03
Nice environment, can bring in your pet. Every one that works there is extremely nice. Excellent aray of pet food. And very ckean.
Julia Romeo
2023-07
My dog and I had a wonderful experience here. I'm very happy with the nail trim and selection of items. I am also very pleased with the information I received with regard to all the questions I had. The staff was very helpful, and my dog enjoyed her birthday shopping here.
Julie Hartford
2023-07
I took my miniature schnauzer in for her grooming for the first time today, and Molly her groomer did a wonderful job. Molly took her time and gave Ellie the rest that she needed to deal with her anxiety, & she did a beautiful job with her cut. From the moment I walked in the door I felt confident that my sweet girl was going to be very well taken. care of.
Laura McNerney
2023-05
I strongly dislike snakes, but my children were enamored with the snake. The gal working was so kind and she got it out of the cage to let them look at and touch, especially when they have a mom who wouldn't let that happen anywhere else. We also got some great treats for our pups.
Kayy
2023-05
The Santa they had at Petsense was soooo much better than the one at Petco. We got our Charlotte groomed and got a cute picture with Santa.
Alyshia Peterson
2024-04
Thot the workers were very rude helping my son get a fish but other wise good place
Rhonda Kinsey
2023-05
I made an appointment with an acquaintance that had been asking for people to help her with her training to become a groomer.....showed up on time and she wasn't there. They called and she said she was on her way. Waited a half hour, ignored until the end of that half hour when I told a worker I was leaving.... she wanted to reschedule for later today. Um, no thanks. A message, call, something would have been nice. I went out of my way to try to help her out..... it's ok though, pet spa, here we come. š
Joi Wassinger
2022-05
My husband brought my silky terrier in for grooming and brought my boy home a complete mess. His hair was greasy his poor ears had no hair whatsoever left on them his face hadnāt been trimmed or cut into the bear shape like asked. It was as if the girl that groomed my little man didnāt know what she was doing. Will not be bringing my fur babies back for grooming. The store otherwise is good and no complaints but I donāt recommend using their grooming services.
Jordan McLaughlin
2021-05
Overall I donāt mind this place, and generally I prefer to shop local. However, I thought it may be valuable to mention one issue here. They offer a āBuy 10 Get 1 Freeā deal on bags of pet food. Iāve been shopping here for over 2 years, buying the same bag every 2 months, and still havenāt received the free bag.The issue isnāt with the free bag, but rather with making me feel like Iām getting scammed. They keep track of how many bags you have and the number prints out on your receipt, but twice now the number has randomly changed. Eight months ago I was finally at 9 bags, and then the following purchase claimed I was at 6. Then my last purchase two months ago told me I was at 8, and now just today it says Iām at 7.Again, I donāt really care about the free bag of food. But when Iām purposely going out of my way to support local business, it doesnāt feel good to walk out feeling scammed because they arenāt tracking their own rewards program accurately.I was planning on trying their grooming services next month, but after reading some of the other reviews here, Iām nervous to waste my time or money.I may be searching for somewhere else to shop. I hear Chewy.com has some great deals and services.
Mallory Morris
2023-05
Very much recommend dog training with Kaeli! I had recently rescued a German shepherd and wanted to make sure I was training her effectively right off the bat. Kaeli took the time to get to know my dog and I which made it such a personalized, positive experience where my dog and I could really be successful together. Now, I still use concepts she taught me to train other things. Itās so fun to stop in and see her for visits every now and again!
Cassondra Lux
2023-05
I have always preferred to go here then anywhere else. They always have what I need in stock and it's a quick in and out. If I need nails trimmed on my pets they've always been accommodating and helpful.
Jesse Ortiz
2023-05
It's always refreshing to find a place that truly loves animals... I was greeted right away as I walked in and immediately felt my business mattered... they had kittens and cats, and after enjoying the company of them... I shopped for my items I walked in for... got extra things... and left very happy... even questioned adopting the cat from earlier... truly a wonderful experience... and I invite anyone else to go here before the big pet stores like PetCo or PetSmart...
Jeff Nabors
2023-12
Very nice store and had what I wanted and needed
Ileana Martin-Sanchez
2020-05
Friendly staff, I mostly go for their grooming service, the price is great and they do a wonderful job. So affordable this allows me to take my dog twice a month. The selection of food is good, this place is never crowded staff always willing to help.
Troy Wampole
2024-02
Plenty of options for your dog or cat, lots of treats and toys.
Terry S
2023-05
I highly recommend training classes here with your furbaby. Kaeli, the trainer is amazing as well as the staff. I adopted my furbaby, Rebbie, from the Humane Society. He was hyper and reactive and needed socialization. SInce doing classes I have a totally different dog. Rebbie and I had alot of fun in the classes and enjoyed learning.We also created a stronger bond between us. Thank you Kaeli, for all you've done to help us!
Jacey Cornelius
2022-05
Logan did a fantastic job! She was patient with our 14 year old crabby deaf dog. Keep up the awesome work and we will definitely be back!!
Donald Dreier
2023-05
Great pet store friendly staff remember me and my dog. Good selection of pet toy's and treats plus dog food price right.
Mrs. Pearlisa Martinez
2022-05
Good service! They seem like they are new and still getting set up, but I was able to find what I needed. They open an hour before petco and the employees are not rude like petco.
Lou Ann Ashcraft
2019-05
I love pet sense i have tiny fur babies and i usually dont walk out of the store with spending less than $40. Right now they have awesome sales going on. Id pass the word to all that have fur babies to go shop.
Sonia Ritter
2021-05
Had a great experience friendly people . Got my German Shepherd groomed . She looked so shiny and clean. They was very helpful .. Thank you
Larry Reinhart
2017-05
Took our dog Maggie to get trimmed . Terrible job!!!!!! did not trim the front legs and did not trim the tail did a half ass job when we complained the people didn't even try to fix her just got the run a round . Will not take her back or will I recommend you people .tanybody
Anthony Massing
2020-05
Their groomer Cricket was awesome but no longer works thier. Her replacement it very 19 or 20 and she was scared to do Chihuahua nails and very inexperienced
Donna Cornelius
2023-05
Petsence has always been so good to us and our puppy. Management is always friendly.
Lk5
2018-05
Got my dog groomed, and when I got him home I noticed one of his declaws was cut to short and there was dry blood on his fur around it. When I went to pick him up they didn't even bother to tell me this happened.
Jason Cerny
2020-05
My dogs go there to be groomed. They do such a good job. My German shepherd didn't want to leave.
Danica
2021-05
Gave my dog a heat spot because they didnāt dry him off all the way. My vet even said thatās what it was from. They refused to take responsibility for it and neglected to do anything. Will not be coming back.
Ms. Carolena
2023-05
Love this store. Such a wide variety of pet food snacks and dog toys
Rachel Proehl-Thompson
2017-05
Deena did an amazing job grooming our dog Lila! We will definitely be back!!
| Monday | 9āÆAM-8āÆPM |
|---|---|
| Tuesday | 9āÆAM-8āÆPM |
| Wednesday | 9āÆAM-8āÆPM |
| Thursday | 9āÆAM-8āÆPM |
| Friday | 9āÆAM-8āÆPM |
| Saturday | 9āÆAM-8āÆPM |
| Sunday | 10āÆAM-6āÆPM |
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