JCPenney

User *123

2020-05

Our daughter out grew her church dresses way to fast along with all her cloths. This is the best place to get plus size dresses and cloths at rock bottom prices

Chris Terrell

2022-05

Very friendly staff! Was greeted at the door. The store is well organized and clean. Found what I needed and was thanked by three staff members after making my purchase. Although I feel the selection is limited. The smiles and professionalism from the staff really spoke volumes.

Peggy Fajman

2018-05

Good about taking returns that had piled up for awhile (had receipts for all always helps) but I sure wish the Mgr lady had more people skills...shes always so grumpy and always acts like she don't like you. Maybe she doesn't like me beings its every time but wouldn't know why .... but my reason for not a 5star rating because everyone else I dealt with this day was nice and shelves/racks were well stocked

Patricia Valentine

2019-05

I walked in here just needing a pair of work pants. I honestly never shop here but I was in desperate need of finding something business casual and quickly. When I first walked in I had several employees look at me and watch me, but none asked if I needed any help. Rude.I started walking around the store because I have no honest idea where I'm going. After walking around for about 3 minutes I finally find the womens' section. The racks were placed so closely together that I have having issues walking through the isles without knocking items off the racks. I cold tell that several other people must of been having the same problem because there were clothes all over the place. Clothes were laying on the floor, over the racks, and some items were even shoved inside the shelves.Once I finally found the kind of pants I needed I head to the dressing rooms to try them on. The dressing rooms were the same kind of disaster. Clothes were scattered all over the floors, inside and outside the rooms. The carpet looked absolutely scary. I did not want my feet touching the dirty floor.One thing I did appreciate, as I was checking out apparently there was a coupon in the newspaper. The employee who checked me out used the coupon on me. That made my $45 pants go down to $25. She is the only reason this review has 3 stars and not 1.

M R

2017-05

I came here looking for some dress slacks and a blouse for a conference and couldn't​ find anything in my size. When I asked if they had a plus size section I was shown ONE row. Very disappointed especially since they had so many cute clothes in PT

M V R

2021-05

I'm 6'8"tall and they were having a sale online and you got an additional 10% off if you picked it up at the store so I ordered some things and I called the girl and I asked her if that was really the deal and she said oh you can come in the store and shop and still get the 10% off when you leave and after doing that and filling out a thing for a credit card which I didn't want but she said you just don't get it then I got another 30% off so I got two pairs of jeans a bunch of shirts long sleeve shirts a hoodie and some other stuff for $119 it was the best deal ever

Helena Hanbasquet

2018-05

Awful expierence! I guess even though they're located directly next to Menards they never get people in there dressed like they're doing home improvement? Or maybe their employees are always extremely rude! On our way to pick up some stuff to work on our house, we decided to stop in and look for new shoes for my husband. They happened to be having a sale, so we stocked up on some new clothes too. I guess Linda didn't approve of our attire because she looked my husband and I up and down, ...she must have missed my Coach purse I had set on the counter when she glared at my teeshirt and cut off shorts. She picked up a shirt I got for my daughter and said "you realize this isn't on sale, right?" I said, Yes I'm aware. I thought it was odd, but it was a big sale so maybe she had some people surprised by what wasn't on sale. She then says to me "so you understand this shirt is $18, right?" Is this woman for real? Yes! I'm aware! Do your job and ring it up! She then proceeds to loudly rattle off the price of every single item we bought that day and ends it with "Your total is $XXX.XX, are you prepared to pay that?" I swear to God!!! I damn near lost it! We paid and walked out...only to discover she didn't bother to check either pair of shoes we bought for security tags. We were able to walk out the door alarm free (fabulous loss prevention there BTW...) but walked right back in to have her remove them, at which point she started acting like we stole them until I held my receipt out and she shut up quick.I called and spoke with the "manager" on duty who, of course, appologised profusely and promised a callback to "make it right" after she spoke with the employee...I'm sure it's no surprise that no one ever called me back. I did not call for free stuff, I will more than likely never shop there again, but integrity says a lot about a company. Their actions definitely lost them a lifelong customer that spent a good chunk of income in their store.

Shaggy scott leifert sr

2022-05

Went in to see if they had a winter coat. Luckily they had one. It was marked down but still expensive. Week later seen same coat for half the price at wally. Need the coat cause all of this cold weather we have been having.

Alen Eckhardt

2018-05

Usually catch some nice print T shirts here on sale 2 for $20 just about all the time if that's your thing. Just like any other clothing store they are usually 2 seasons ahead on inventory, i.e. coats in the summer, shorts in the middle of winter.

Destiny 100

2023-11

Thanks for having dressing rooms & sales & a clean store.

Sierra Wiseman

2020-05

I stopped in the Columbus JCP last Saturday (10/26) about 20 minutes before closing time to grab a couple shirts for my significant other. I easily found what I needed (the big and tall section was well organized: there’s a star) and went to check out (the employee who checked us out was WONDERFUL! = the other star). The manager on duty was HORRIBLE. She was yelling at her employees to get closing duties done (in front of customers). Only one register was open, so another employee went to open a second one to help clear out the long line of people trying to check out. The manager yelled at her for trying to open a register (in front of customers) when she had already counted it down. Then snapped at another employee who had brought up a pile of clothing from the dressing room to re-hang and fold (“I didn’t ask you to do that up here! Take them back and do it back there!”) Then groaned exasperated and rubbed her temples in an overly dramatic fashion. All of the employees looked extremely uncomfortable, as did the 10 or so customers who were all standing around watching this happen.Columbus JCP, get it together. Your part time employees were 1 million times better than your management. Being that I need, and appreciate, the Big & Tall section, Omaha will be getting my business from now on.

Bonnie Scholl

2020-05

I order online quite often due to the lack of selection in the Columbus store (not their fault) When I do have returns they've always been very helpful and patient with me when pulling up my JCP App for returns etc.We are very lucky to still have our JCP in Columbus. I hope we never have to see it close.

Bikelife95

2019-05

Went into the store looking for dress shoes, went to the men's shoes section and shoes were everywhere, barely any on display. Looked like a tornado went through..... Extremely disappointed and couldn't find what I was looking for because of the disorganization.

jeni frauendorfer

2019-05

I spent a full hour, trying to find my size jeans, & then settled for a pair that is alittle too tight. but I had to have a pair of jeans. I have long legs, and have always gotten my jeans at JCPenneys. Up until this last 3 or 4 years. And now they are so hard to find, I can pretty much only order them online. It takes all the fun out of shopping for jeans.

A&A Focht

2018-05

Very good. Love the clothes I always find good deals! Only thing I would say is that it's pretty crowded they need another building !

Elaine Malinski

2023-05

Miss having Penny's near me in TN. Fun to buy new Spring fashion.

Latoya Enquist

2018-05

Scott helped me when I paid my bill today and he was by far the best employee that has ever helped me. He said "hello, thankyou, have a good day". And was nice in general. I have never had good experience with Columbus JCP, everyone else that rang me up in the past has been stuck up. I work in customer service and I appreciate getting treated with respect back when im a customer.Thank you!

Melissa Marshall

2023-05

Just ok. Need a men's big and tall section and plus size for women section

Tevis Palmer

2019-05

Great store. Wide selection of higher quality clothes and accessories. Good customer service.

The Rock

2021-05

They have great clothes at reasonable prices. Find clothes that fit me perfect. Great place to shop.

Josefina Casillas

2022-05

Went shopping for a couple of items at the JCPenney's in Columbus Nebraska I was waited on by a young gentleman named Rodrigo very polite well-mannered and very knowledgeable about the items in the store

Scott Epperson

2023-05

Cleanest Penny I have ever seen. Staff is very helpful.

Rodney Magg

2023-05

Store didn't open until 11 am which isn't acceptable.

Paul Wrobel

2020-05

Very helpful and friendly staff. The store was very clean well stocked and organized

Dali Brabec

2020-05

My daughter got a cute dress for an upcoming event. The check out line was long with a long wait.

Tammy Nelson

2021-05

Love the variety of shopping here the workers are all so nice pleasant place to ahop

MJ Heier

2023-05

Great family discount of 35% on top of sales

Randy Jones

2020-05

Very helpful staff. Good selection for a small town store

LaVonne Schultz

2020-05

Sales are great! Products are great to wear.Staff very approachable and very helpful.

kay mar83

2019-05

This jcp is ok could use a better selection in my opinion. And the shoe department is always a disaster. But always friendly service