Holstein Veterinary Clinic

Jay Miller

2023-11

Our old German Shepherd was cared for by Dr. Krista. She was always courteous and professional. She gave helpful advice and I would highly recommend her.

Ashley Matzen

2023-06

Until the "office manager's" delivery of poor, hateful attitude to outright bizarre lies regarding my account, my first experiences at Holstein had been wonderful, the Dr.'s were lovely to my pets and the prices were fair.After about a year of being a regular client and paying my bills in full I experienced a bout of financial hardship right around the same time my dogs teeth needed help. I was quoted ~$300, when the procedure finished I received a bill for over $500. I paid what I could and we made arrangements.As financial hardships go the payments became harder to keep up. It was at this point the office began treating me as if I hadn't been a good paying client before and I began receiving nasty attitude and complete misinformation regarding late fees from Sadie ("office manager") over the phone. After lying about the amount of the late fees she refused to work with me in any way and turned my account to collection.Every interaction after this turned uglier from Sadie. I called to ask for my pets' files to which she first said that my bill needs to be paid then she *lied* again saying the files (the medical files??) were also sent to collections. After contacting the collection agency they were only sent an invoice. What is to be gained from lies by this "office manager"?After an argument in the office I phoned the owner who informed me that as soon as my balance is paid I can bring my pets back. I paid it within a few months. Following this I made 3-4 phone calls over a year trying to reach the owner, Schrum, who never returned my calls until just today. She informed me that paying through a collection agency is not paying in full? Lol Since when? She continued to say that my behavior was inappropriate and that I shouldn't come back at all. So the office manager's lies weren't inappropriate at all? Completely professional, okay. And chalk up one more Holstein Vet Clinic lie from Dr. Schrum herself flip-flopping from "yeah you can come back" to "don't come back"My Holstein experience went from feeling like a respected client to being treated like I'm subhuman. I will never understand what this facility gained by consistent and flagrant lies.

Betsey Bean

2021-05

Dr. Krista Holstein is our primary veterinarian. She is extremely knowledgable. She is responsive when we have questions. She cares for our dogs like they are her own. She is mindful of cost and resources. The office staff is also very helpful and reliable. They are always a pleasure to work with. Couldn't recommend more highly!

James P

2022-05

We were new in town and came to see them for end of life care. We will always appreciate them. They made a painful situation easier, and did little things to help us through. It was as graceful of a process as it could be. If we ever get another dog, we will absolutely bring it to Holstein for care. Thank you Dr. Krista and staff.

Thomas Moss

2024-02

I like my cat. They help my cat. I like them. Bring them your cat.

Jeff Reed

2018-05

A great place to take your animal for care. I took in 3 calves and Dr. Krista took the time to treat them in my trailer--not an easy task. Gave them shots for pink eye and then answered all the questions I had regarding their future well being. I look forward to having her take care of my small herd of cattle!!!!!

Theresa Powell

2020-05

I brought my dog Munchie to Dr Krista. Munchie does not like coming to the vet. She made it so easy for us to bring him. It was awesome experience for us. Don't know what Munchie thought about it. But he wasn't feeling any pain when he left.Thanks Krista and everyone else that helped us.

Jim McWilliams

2017-05

Top notch vet, nice office, great for boarding. We take our two canines there for check ups, vaccinations, nail trims, etc. Nice friendly staff. Best place in town for Fur Kidz!

Jessica Raymond

2019-05

Holstein's has been taking care of our pooch for the last 7 years. They are friendly and take the time to know their clients, whether human or pet!

Jimmy Nocita

2017-05

Lisa is a very caring and knowledgeable person! She takes great interest and care for my dog Vinny. An outstanding veterinarian!

Ivan Delint

2017-05

My pupper, Wilhelm, got roughed up by a gang of 'coons out near Steyer park last night. Brought him in for a patch up, they healed the scratches and bites real good

Tara Sick

2019-05

I won't take my fur kids anywhere else! The staff are friendly and knowledgeable and they treat every animal like their own!!

M Krupski

2019-05

The best vet in the west! 35 yrs of awesome vetinary care by Dr Shrum! Can't imagine going elsewhere!

Roxanne Feer

2018-05

I love you bringing my animals here the staff is wonderful and very nice I won't go anywhere else

Lisa Kelly

2020-05

Thanks for helping my client with their cats emergency and not telling vus we had to go to Omaha

Alisha Mor

2018-05

They take amazing care of our fur babies!

Sue

2018-05

Wonderful loving staff who genuinely care about your pet!

Korey Huffman

2021-05

Always a good place to take your pets...loving and caring

Abbey Melhus

2021-05

Always takes great care of my fur babies

Erick Matzke

2019-05

Very good, very helpful

Bryar Godfrey

2021-05

Friendly, informative, thorough.

K Smith

2021-05

Amazing staff!!!