Yellowstone Wildlife Cabin & Property Management

BINBIN GU

2023-08

1、The overall description and the website description are not significantly different.2、The surrounding environment is very quiet, and the town is also very safe.3、The landlord is very enthusiastic and provides detailed information about the house facilities, Yellowstone National Park, and recommended nearby tourist attractions.4、All the equipment basically meets general needs. There is no air conditioning, but it is not needed as the temperature at night in the area is very low. However, during the day, the kitchen, dining room, and two bedrooms are very stuffy because the windows cannot be opened and there are no electric fans. The air circulation is poor, making it quite hot. Only the living room on the outer side has a ceiling fan, and there is also an exhaust fan that connects to the outside.5、The entire house is similar to a mobile home and is quite old. All the furniture and equipment are very outdated, although they can still be used. There are two sofas in the living room, and the sofa cushions can be placed on the floor as makeshift mattresses. However, they are quite old, and you can clearly feel the springs inside. When lying on them, it tilts a bit, and the body tends to sink to one side.6、The kitchen lacks ventilation, and the window can only be opened at an angle from the outside. It needs to be supported by a tree branch, but the kitchen still has poor ventilation. Cooking in the morning around 8 o'clock is very stuffy.7、The kitchen utensils can basically meet cooking needs, but there is only a small bottle of salt and a small bottle of pepper for seasoning. Previous reviews mentioned that cooking oil is not provided. Before check-in, we bought a small bottle of oil ourselves at the supermarket. However, we didn't expect that there would only be basic salt and pepper as seasonings.8、According to the check-in agreement, there is an additional fee for checking in after 8 PM. However, the unknown road conditions in Yellowstone National Park almost caused us to arrive at the property after 8 PM. The actual route was as follows: On July 12th, we departed from Idaho Falls at 8 AM, entered Yellowstone National Park through Grand Teton National Park via the South Entrance, and visited the West Thumb Geyser Basin. By the time we finished exploring the West Thumb area, it was already 4 PM. We then proceeded to West Yellowstone Town, but we were unaware that the road, Highway 191, from West Thumb to Old Faithful Geyser, was under construction and had strict one-way traffic, causing at least an hour of congestion. By the time we reached Old Faithful Geyser, it was already 6 PM, and we hurriedly continued towards West Yellowstone Town. However, we encountered more congestion from Fountain Geyser to the Madison Junction. Within a short distance of 3 miles, there was over an hour of congestion. When we passed the Madison Junction, it was already 7 PM, and we were extremely anxious. Unfortunately, there was no signal inside the park, so we couldn't call or email the landlord. After passing the Madison Junction, the congestion continued intermittently due to a traffic accident up ahead and two instances of deer and bison sightings, causing vehicles to constantly stop for photos. It was an incredibly anxious time, but we had to patiently wait in line. Finally, we arrived at the property at 7:45 PM, which was truly terrible.9、There is no sponge in the kitchen, only two dishcloths and a small bottle of hand soap. Therefore, we can only clean the tableware with our hands or kitchen paper because it's not clear whether the two dishcloths are meant for wiping the table or cleaning the dishes.10、On the second day of our stay, there was no hot water in the bathroom.

Melanie Houge

2019-05

Seven family members and I stayed in the Fox Cabin. It is newer with all the amenities you need, including 2 full baths, 3 bedrooms, full kitchen and living room. We didn't feel like we were missing anything and it felt like a nice, new, clean home. We would definitely stay there again the next time we visit Yellowstone if we have a group as big as we did this time. It is super close to the west gate of the park and within walking distance of many shops and restaurants.

Sheryl Fernandez

2017-05

We stayed in the Bear Cabin for a week in September. We had a wonderful time exploring Yellowstone National Park. After a day of hiking and exploring, it was so wonderful to come "home" to relax and cook dinner. Cooking breakfast and dinner in the cabin saves our family of six a lot of money, and it is so much easier with the children instead of restaurants.There was plenty of room for us and our 4 kids. The older kids loved being able to play outside in the evenings and we could keep an eye on them from the windows! It was also nice to do laundry while we were there (so we did not even need to check our luggage, saving more money). Loved it and would recommend it!

Natalia Udaltsova

2018-05

We rented the cabin "Bison Home" for four nights and four people.The Bison home has all necessary utilities and furniture for 4 adults or family with kids, and at the same time gives an authentic impression of living like a pioneer explorers.The home was cozy and comfortable.It felt to us and our guests from Moscow (Russia) like living at a "dacha" - a summer cabin in the woods that many Russians have. The most important for us were simple things, such as fresh air, ability to open windows and smell of the woods, quiet nights, comfortable couch and chairs in the living room, and fully equipped kitchen.The location was perfect for exploring the Yellowstone Park, and to live comfortably. We got home late at night almost every day due to traffic in the Park, nonetheless, the restaurants and grocery store were still open, so we were able to have a dinner, and buy things for breakfast next morning.We enjoyed staying at Bison Home. Thank you very much, Cynthia!

Sheri Mueller

2020-05

This was GREAT for our rather large mixed group of adults and children. There's a fully equipped kitchen with an oven, dishwasher etc. We got some food at the local grocery store when we saw how expensive the restaurants were, and we were able to cook it up there. We got a huckleberry pie in West Yellowstone and it was seriously the best pie I've ever had, FYI. Check-in was easy, as was check-out. Remember that you probably won't have service in the park, so if you need to communicate with the office you should contact them before you enter the park! The office was a little difficult to locate- it's back behind the cabins, you have to walk down a little path. The only problem we had was how CRAZY expensive the place was. You pay through the nose, but it's a nice place!

Tina McConnell

2020-05

Bear Cabin was the perfect place for our family. Slept 7 comfortably. Large kitchen allowed us to easily have some of our meals in. Two bathrooms were a must. Manager Cynthia was friendly, kind, and accommodating.

Kurt Madsen

2019-05

This was a nice place to stay and close to the park entrance. BUT!!!! WATCH OUT FOR THE DETAILS!! We just stayed there in one of their cabins.(Trailer Home) And everything was decent and had no problem with washing their towels and cleaning up after the other people that had stayed there. Like rewashing the dirty dishes, ect. But after check out they said that they did an inspection on the unit and claimed that there was a hole in the tub and charged my card $90.00 to fix it!?? But I personally was the last person to actually shower in that plastic (cheap) shower stall. And there was no hole that I noticed, especially to cost that much to fix!!!SO JUST AS A FYI!!! Watch for this!!😡

M Y

2021-05

We rarely write negative feedback online, but we are extremely upset about how Yellowstone Wildlife Cabins handling our booking. We are 14 Canadians who were suppose to visit the Yellowstone park for our reunion in mid July 2020. We booked through hotel.com and paid close to $4000 US dollars for two cabins for 4 days.Currently we are unable to go due to Canadian border is still closed. This is not by our choices. But hotel.com told us they couldn't do nothing because this hotel is not willing to help at all.Understanding that our booking was non-refundable, we ask the hotel many times if we could get credits or voucher for future use as $4000 US is not a small amount. We will definitely come back next year. Understanding this is a difficult time for everyone financially, but hotel clearly told us " NO". They told us that they are a small family run business and they can't afford to lose money!So I would advise you to think twice before you book this hotel, because they will only look after themselves, even during pandemic time.This is my reply to the hotel owner after your long reply to my review on July 21, 2020:1. We booked through Hotel.com, not Expedia. The conversation you quoted was incorrect. We have the record to prove.2. We have texted you on June 19, 2020 for our July 17 booking (almost one month ahead of time) asking to cancel and hopefully to get a voucher. 28 days were not enough for you to rent or plan you staffing? ( I have record of our text through hotel.come messaging system). You only replied : we couldn't help you, only if you have contacted us 60 days ago. Why didn't you ask us to phone you at that time? Now you suggest that you may handle things differently if I have phoned?3. In our text conversation, we have never asked for refund, not even once! We asked for future credits, but you told us no! Anyone who paid so much money would want some kind credits that they can use when border is open. I really don't think we asked for something unreasonable. Also no one can predict what will happen in 60 days at current climate, so I don't think that should be your reason for not helping us.5. You are a small business owner, that doesn't mean you can take away other people's money that easily! $4000, that is someone's two months of hard work! All the hotels we booked on hotel.com have provide us credits to use in the future. You are the only one who said " No".6. We don't blackmail. We are the ones who lost $4000 US booking with your company. You are the one who asked for help, but got none. You blame us for not calling you. But Hotel.com phoned you many time on our behave ( at leas 3 times) and we messaged you as well, starting on Jun 19, 2020. What is so magical about phoning your hotel? I don't get it, but I can try if that will make any difference!7. We simply write reviews to share our experiences. If we decide to share this experience with media, that is our choice as well. We will supply our communication records to show what truly happened, not just what I say or think. At this point, we simply want Canadians and future travelers to be aware about the very poor customer service we received during this difficult Covid time!

Ruchi J

2019-05

Good location, near to the west Yellowstone entrance but cabins are just ok. They need serious renovation. Lot of instructions on everything, microwave,washer, dryer etc.

Charles Aultman

2019-05

Cynthia was very nice and hospitable!Clean, just as described!. Thanks for a great stay!

Dwawne Kochel

2020-05

It is cozy clean fairly close to shops, eateries, and grocery stores. All the amanities of home.

Afzal M

2022-05

Nice location, very close the entrance. Got good recommendations when we checked in

Arely Padilla

2018-05

Great place too stay..! The staff is very friendly close to convenient stores.

Tracey Nichols

2021-05

Nice cabins, privately owned. Well kept.

Brenden Gregory

2019-05

Rooms where clean and the place was nice to sleep in

Cheryl Neville

2022-05

Nice and quiet and clean

Warren Hawtin

2015-05

fantastic

Andrzej K

2019-05

Well-appointed vacation rentals in West Yellowstone, located directly at the western entrance to the National Park. Great location for visitors to Yellowstone Park.

Peter Brill

2018-05

Nice, very cozy lodges. It's still quite a long journey to Yellowstone NP, but the price is affordable. Very nice staff

Guenter Hansmann

2023-05

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