4.3 (1047)
2850 N Reserve St, Missoula, MT 59808
(406) 549-9188
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hillary Thompson
2023-05
Got my first reptile ever a fancy leopard gecko :-) I can't remember the lady's name which now I feel bad for but she was amazing! She had some of the same geckos at home so she was very knowledgeable, and very helpful in the process of getting everything that we needed for our new member of our family :-) I will definitely be going back there for our future purchases for our new little guy or girl. The animals are well taken care of and it seems like the people there know what they're doing!
Jennifer Mienke
2024-04
I take my dog to get groomed there every couple of months. The groomer, Allura, always does an amazing job .
Dianne Peterson
2023-05
Willow did very nice job with our large fluffy dog, Joey!! Thanks Williw!! He smells so much better and is so soft and silky. We allowed him to select a treat before leaving the store. He wanted the $20.00 treat and whined when we said he couldn't have it. We did allow the $12.00 chewy bone. We think this is why he's still not speaking to us.
Johnna Thompson
2024-04
Clean friendly environment.Pet friendly so u can take ur fur babies ies in with you ! Staff is knowledgeable and willing to help u at any time . Pricing could b better as they r a Lil on the high side but way better than petco tho ... 🤷 and the friendly staff definitely make the experience pleasantIs definitely a must go if u have furbabies and want the best products for them !
Keith Hyle
2024-02
Very nice people here. We were struggling and a customer representative came and helped us (we told him we wanted to exchange an item and we were taking a while so he came and helped).
Tiny Charlo
2021-05
My cat Monster is spoiled, I spent $80 bucks, we got everything Monster needed & more. He loves even more. Thank you Petsmart!
Angela H (Ang)
2023-05
My pup Jane got a bath and all the trimmings done. It was her first time and they were so great with her. They took their time with her and gave her lots of rubs. The did a great job. We will be back....
Stephen Graham
2022-05
So we ordered a full hair cut for our dogs and petsmart did this to both dogs. They look ridiculous. Then petsmart blamed us for ordering the wrong hair cut. As you can see the feet were we shaved and the rest of the dog wasn't touched. Then they said, well we didn't have time to do the full haircut. Very poor customer service and very poor treatment of animals. I would not recommend this business for anything and don't bother dealing with the manager lady because the customer will be blamed no matter what.
Ashley Koch
2023-11
They are friendly here! I have always been warned away from Petsmart grooming so I was skeptical, but Jerrilyn is super sweet and my dog Doc just snuggles right up to her for pets when we arrive. My dog is afraid of the blower so it’s nice they have a crate with airflow as an alternative. Doc was quicked here one time by another groomer, and so I’ve been now trying to work up his confidence going to the groomers again. I try to exclusively book with Jerrilyn because of it. The cashiers are friendly. Mario always waves hi at me when I come in and the cashier lady who has a new puppy of her own always gives Doc two cookies instead of one which is super sweet. The shelves with the beta fish in cups are depressing to see though, I wish Petsmart as a company would stop the beta fish abuse.
Ariel Blackwell
2019-05
I've rescued 2 small animals (no fault to PetSmart accidents happen when animals are put under stress) one was a hammy named Butterball. she is absolutely wonderful and I got my boog today I'm so in love with them I would recommend asking if they have any small animals in back to re-home! They need homes
Sara Morell
2021-05
I love to take Coco to the salon here at Petsmart because the staff is so good and kind to her. I have her nails grinded so that my leather furniture isn't scratched up. They do an excellent job at the bathing and combing fur to minimize shedding.
Pam Estes
2024-01
The people here are so friendlyThe grooming center did an excellent job on my very dirty dog.
Michelle Smith
2024-01
Great place! Amazing selection of things for our new pup, and the customer service was on point!!
Primrose Station
2023-05
Took our kids for their first pet, we have a farm and care for animals but our young children wanted a house pet. I’ve never seen so many dead animals in a pet store, incredibly depressing for the kids and also we can’t support them by buying one, had to leave. The overall condition of the store was dirty and uninviting, and when we told an employee that they had some fish tanks with the air off and all the fish were dying it didn’t seem a priority for them. Here’s a pic of one of the tanks.
Lanny calkins jr
2024-04
Fish guys helps even the big stores with their plumbing problems.
Kathleen Preston
2023-11
I had my dog in for nails clipped, ears cleaned, and teeth brushed. They did a good job and customer service was great
Sydney Riley
2022-05
We took our pup in for her first ever grooming today with Kadi B. She looks so good! Kadi did an awesome job. Marley loved her and she was so sweet to her. Thank you so much Kadi!
Chad Dalton
2023-11
If u ask my puppy I'm sure she'll tell u it her best place for shopping for a cool toy BOW WOW! FROM MY PUPPY TO YOURS😊❤
Kellii Tarrer
2024-03
Very friendly at checkout. There could have been more checkout lanes available.
Aspen Jaeger
2023-05
Always makes me sad going to big pet stores but there aren't many options around. Over all good helpful staff and all the critters seem taken care of properly. Any fish I have purchased have been happy and healthy although I feel a little on the expensive side.
Jason Davies
2020-05
Super super awesome people.2015 To 2019 My Bike Miles Is 1,590
Jeanette Copeland
2024-04
Usually has what I need. Wish they'd stop selling animals, tho.
s 4leaf
2023-08
Pretty decent a little expensive but nothing crazy. Friendly staff. Nice dog collar selection we got our princess a collar very fitting to her stature.
wa
2023-11
There are 2 main corporate pet stores in town and there's no contest: PetSmart is super friendly and caring, the other rude and cold
Nicole Yasaman Pourpak
2023-05
Awesome customer service always. I am mostly an online shopper. I love the rewards program and deals all the time. Employees have been great every time I've called about my orders and questions .
Jens Leerssen
2023-10
Super friendly staff. Good selection of everything we were looking for: outfitting ourself for new puppydom.
Darcy Williams
2023-07
I love PetSmart, the prices are fair and I can take my kitty in there and she can pick out her own toy. The people that work there are very nice also
Bethany Burt
2023-05
Store employee in green and white vans hat should not be starting confrontation between two customers in line while at work. He is very unprofessional. The whole interaction this evening between two women because he was not being a professional clerk was very disappointing would expect more from a corporate company on how to hire people and train on situations like that: he should and told the woman to get in line like everyone else.
Jamie Maki
2023-05
Very happy to find Natural Balance dog food salmon and brown rice adult formula. Very happy. Would recommend over iams for old English bullies hands down. Less waist for sure. Two stools over five any day:)
Michael Schmitt
2023-05
Did an amazing job grooming our St. Bernard. The wait lines are very long just to pay for the service I waited 15 minutes in line that went half way back into the store.
Monday | 9 AM-9 PM |
---|---|
Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population