4.7 (122)
1609 South Ave W, Missoula, MT 59801
(406) 273-1996
libertyvaporsmoke.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kale Michael
2023-12
Great store! Very helpful and respectful staff that will answer any questions one may have to the best of their knowledge. Store is very clean, hours of operation are decent with Sunday being the only day that it's closed, and it almost always has what you need in stock. And if it doesn't, the employee on shift tries to let you know when it will be back in stock as best as possible. Two thumbs up!!! Keep up the good work!!!
Johnna Thompson
2024-01
Great place been going to them since they first opened up . Been gone a while but hoping they can get my vape ordered that I like and I can continue a long business relationship with them as they are very nice people
Kathy Hill
2024-04
Extremely helpful staff. Very knowledgeable about their products. I always leave with a smile. Best vape shop in town.Edit: Years later this review still stands.
Massa Brown
2020-05
Very friendly! They answer all my questions I have very throughout with much patience. They always have a great big smile on their faces! =) They have great deals! If something is wrong with my tank they fix it right away. This is definitely the place to go.
Daniel Bartley
2019-05
I absolutely love this store!! The owners are some of the greatest people I've ever met! Been going here for years!! Also the only place that carries my personal favorite brand of juice cosmic fog! Specifically milk and honey flavor. I always stop in whenever I'm in town. Their products have given me the tools to help people close to be quit smoking. I'm very grateful for that! Thanks so much!
Theresa Marie
2020-05
UPDATE: 1.5 years later-Totally worth 5⭐'s!! And well deserved. The staff is consistently helpful, kind & informative. The store is kept clean & well stocked! (I also enjoy the salt water taffy & that sweet dog that's sometimes in there🐾) Keep doing what you're doing Liberty Vapor it's working🔥1st Review:Great variety and awesome customer service!
Kathy Carlson
2018-05
I love this shop. My adult son and I have been with these guys since they opened. They are always friendly and, I feel, have the best juice in town. Anytime I've had a problem with my equipment they have been more than happy to help. They have honored their warranties with my vape mods, batteries, tanks, etc. I had a pen that leaked constantly, wasn't their fault, and when I came to them with my issue they had no problem with any refunds, exchanges, etc. You have to be responsible, if something goes wrong, breaks, leaks, etc, to get to the store as soon as possible. Thanks guys!
Janna Williams
2020-05
Love the place! Excellent customer service and very informative about questions. On some things they are a tad bit higher priced than others. I still prefer them and will only buy my vape stuff through them. Best staff ever!
Live Laugh Jim
2018-05
The only thing I'm upset about is the fact that this store gave me such a GOOD customer experience, that now I have no choice but to write an excellent review!I had broken my glass tank and had called to have it replaced. Simple $7 across the board for most glass replacements- including mine! They also gave me a complimentary juice sample for being a newer customer - they take care of you!
Reggiereg Big dad
2023-05
Great customer service great products willing to help an get you watever you need , chill cool dudesHooked me up with a new vape answered all my qustions an didnt try to sell me something i didnt want or pushed to purchase my go to everyday
T. Clint Stone
2021-05
These guys are fantastic! We ended up in the hospital with it soon for a month and liberty became or go to cape and CBD shop in Missoula! Tons of vape flavors and a knowledgeable staff when it comes to coding a new vape mod, these guys will get you set up right! If you're trying to quit smoking and want to do so using e cigarettes, the staff here will be a great guide for you! If you've been vaping check the flavors yo! Lol! I tried another vape shop in town, I won't mention their name, their not worthy of it.
Alexis Neill
2018-05
Brandon is so helpful! I called the shop because my GPS wasn't working, and he gave me directions and even offered to wave me down outside if I needed it. He gives solid advice on juice flavors and new tech. Every single time I go in I'm greeted with a smile and nice conversation. Definitely my main vape shop here in MT.
Chris Nichols
2022-05
I love this place! I go here all the time and everyone there is so nice and helpful and they always have the best products! I’ve been to other places around but they don’t even come close! Thanks liberty!! You guys are awesome!!!
chantal katelyn
2019-05
i am from north dakota, and have gone to two other shops prior to walking into liberty vapor. i loved the customer service and how friendly the staff were. very knowledgeable staff, and didn’t push products into you. very clean store and i loved the fact that a dog greeted you at the door.answered all of our questions and weren’t upset were i put in my input being a vaping consultant in minot ND.
John
2018-05
This store is pretty nice but the juice is overpriced. The last time I was oonon there a 60 ml bottle of house juice was about $15-$20. It's far less expensive elsewhere but they do have a good selection of juices and small mods. Overall, it's not for everyone but their beginner mods are reasonably priced.
Aaron Carroll
2022-05
I like this store. Great selection helpful staff. Don't necessarily agree with their politics but I will still spend my money there
April Raines
2023-05
Friendly excellent service, great products and prices. They are the only ones in town that carry the juices I like!
Chris Haines
2018-05
Staff is a lot friendly then any of the other Vape shops in town. They have a great variety of products and can always answer my questions if I'm doing something wrong with my vape. They also have a very large juice bar. I like that I can sample any flavor for just $1.00, which they take off if I buy from them. Highly recommended!!
Ashleigh Dygert
2022-05
Best customer service ever. I don’t know the girls name but she has short blonde hair. Very nice and welcoming. Would definitely go back.
Nikita Falkenstein
2021-05
Everyone who works here has always been so friendly and knowledgable. They keep you up to date on things going on in the vape world and they go above and beyond! So happy with their services.
Andrea T
2017-05
This is the friendliest vape shop I've ever been in. The workers actually greet you right when you walk in, even if they're with a customer. I must say, that's a big deal to me. They don't talk down to you like you don't know anything if you have any questions (like the guys in the vape shops where I live do). I found their prices to be fair. I found their juices had a high quality taste. I found their supplies to be up to date and they knew about every product they had in store. I wish you guys were in Utah. Best vape shop I know of.
EMail “MossyRockRanch”
2018-05
Purchased 300 dollars of merchandise from this place less than 3 months ago. Even sent them a couple of customers who also made purchases. In less than 90 days the vape just quit working. Blank screen. Nothing. Took it in and the guys there couldn't get it to work either. Said it had some scratches on it and there is nothing they can do. Maybe when the mgr is there he can. Came back and the mtg started giving me a song and dance routine that the "FDA doesn't allow him to warranty his equipment". The turnip truck left years ago! Said if I hadn't gotten upset with him he might have given me a ten percent discount on a new one but now I had to leave the store. Karma will have to deal with this clown. Live and learn.
Bawboh
2020-05
Awesome, friendly service and competitive prices. Buy 10, get 1 free. No one else does that. Free taffy too. Best vape joint in Western Montana, easily. Been going here for years now and I don't intend to stop until I quit vaping
Judy Lanter-Kennedy
2017-05
The couple at Liberty Vapor are by far the best customer service folks I have had the pleasure to deal with. Very friendly, and their product is top quality. Always a pleasure doing business with Liberty Vapor.
John Melillo
2016-05
From out of town and needed some juice. Walked in, staff was quite pleasant, I asked for a recommendation for an all-day vape, they suggested Spree. It's pretty good stuff and the price was quite reasonable. Great first impression.
xRogueCraftx
2016-05
I've been a customer at this shop since only a few months after they opened. I've recommended this shop to friends and strangers alike for years now. I've always felt really well taken care of here until today.Saturday I bought a new ecig there. I was finally ready to try sub-ohm vaping because my brother bought one, I tried it and I really liked the way it worked. He bought his from another shop in town but I wanted to continue to support Liberty as I have for years.They didn't carry the exact same unit as the one my brother got but they did have a similar unit that was just a little bit more expensive. At the shop I found it did not have as many features as my brothers, but even so, to be loyal; I purchased the inferior model and paid the more expensive price.The gentleman that sold it to me even filled the tank for me right there on the spot!And then as I used it for a few days I discovered that it lacked even MORE basic features that were included on my brothers (like being able to lock the buttons so that you don't accidentally change the power). But I could live with that, no biggie. What I couldn't forgive was that the tank flooded CONSTANTLY. I had to carry Q-Tips in my pocket at all times, keep a Q-tip next to my bed, and keep Q-tips at my work station JUST so that I could sop up all the excess eliquid about 1 out of every 4 uses. It was ridiculous. I drank more juice then I vaped!So the next opportunity I had with my work schedule I went ahead and bought the same model my brother had for the cheaper price, and went to liberty to return the inferior (but more expensive) unit. It was exactly 6 days after purchase that I was able to get back in there. Well within the 14 day return policy.Here's the kicker. I spent $133 there on juice, coils, and the unit ($105). When I went to return it I was told I could not be refunded the cost of the tank since it was used. This took me back. Of course it was used, you took it upon yourself to fill it for me with my new juice the day I got it before I'd even paid for it! Fine, whatever. But oh wait. They sell that tank separately and the refund I was going to receive was going to be the difference totaling FULL RETAIL of the separately sold tank. So out of the $105 I spent on that unit, I was refunded $63..... This about pissed me off. But hell, he let me keep the battery so I'm giving 2 stars instead of just one.I can't stomach being forced to keep a defective tank that floods religiously and being forced to pay $42 for the pleasure of it.Incredibly disappointed in a store I have advocated and been incredibly loyal to for YEARS. I will only be returning now if I become desperate enough for juice to force me through those doors again.
Bill Cotton
2018-05
Fellas in the store were courteous and helped me fix a problem I was having with my e-cig. Took time to clean it for me to. Sold me some e-juice at a great price. Will go there again when I'm in the area
Julian Adler
2017-05
Good service, good selection, excellent expertise. Walked in knowing very little about the vape I wanted, walked out knowing more, later bought subvod they suggested, and it has served me well ever since.
Sandra Johnson / Howell
2022-05
I love the place how they are very helpful and explain things and flavors. And how they treat long time customers. They are the only place I use.
loren benge
2018-05
Very nice place. Customer service from the staff was very professional. I did not feel pushed into buying anything. Highly recommend!
| Monday | 10 AM-7 PM |
|---|---|
| Tuesday | 10 AM-7 PM |
| Wednesday | 10 AM-7 PM |
| Thursday | 10 AM-7 PM |
| Friday | 10 AM-7 PM |
| Saturday | 10 AM-6 PM |
| Sunday | Closed |
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