Walmart Supercenter

Dan S

2023-12

I’m a trucker and this place used to have great truck parking. It was clean, quiet and I would grocery shop here every couple of weeks. May now need to find a different place to stop. They replaced the truck parking area with an insane amount of grocery pickup spots. I guess they’re expecting up to 55 people to be picking up grocery’s at same time. Odd how people want everything truckers bring, yet it’s crazy hard for a trucker to simply stay healthy and grocery shop.

Randy Whelchel

2023-12

Used to be a nice place, the staff that tried to clear a self checkout issues could not figure it out called a manager who decided I could not buy some of the items I was trying to check out since it was not working, I tried to take the whole order to a “Checker” since self checkout was not working BUT the manager then told the checker I was now not allowed to purchase any items, I do. Not know what her issues were, Some one dared Challenge her authority? No one need that kind of hassle to pick up groceries, I just go to the heights now, no issues there

lynet white

2024-04

I went to look at frames and Chad was extremely helpful and patient. Would tell everyone to go there. They really know their stuff !!!!!!! So satisfied

A S

2024-04

This store continues to go downhill. Even the Dairy department is frequently out of standard milk products. Pet dogs (NOT service animals) are out of control... recently saw 2 people with their dog not even on a leash.. Employees unconcerned (I'm scared of unknown dogs because of childhood trauma). Their concern was only about the number of times they've had to clean up their pooh & pee.

Lisa H

2024-04

I love Evie the cashier herein laurel . She's fast efficient and her customer service is always always top notch. Thank you for your kindness in this world.

Jason Nellis

2024-01

APPARENTLY remodel means no more truck parking. Am almost 100% sure that this so called improvement doesn’t come close to what the truckers brought in. This walmart WAS MY FAVORITE... CLEAN, FRIENDLY AND TRUCK PARKING... Had to park next street over. Only 4 hour parking here on side street. Best wishes.

Andrew Molodecki

2024-02

Put a pickup order in at 7:30 am for a 5 to 6 pm pickup for 5 items. Apparently in 9 hours they couldn't pick 5 items, they sent me an alert at 5pm my order would be delayed 2 hours so I called customer service. he canceled my order gave me $25 off my next purchase but it had to be on line and I had to spend $45 to get it. Then after my 10 minutes of shopping I get a text saying my order is ready for pickup at literally 5:30. Walmart pickup..what a joke. First time I used them and It will be the last time I do at least in laurel.

Christina Southern

2024-03

Pity they don't offer the option of zero, or minus zero stars. If you want a prime example of just how much Walmart cares about the local residents, please, read on.I am forced to shop at Laurel Walmart alot, because it's the closest to where I am without driving all the way to Billings. I am staying in a rental that I have been doing work on, in exchange for rent and deposit. Currently, there is no heating source in this place, other than a space heater I've been using in my bedroom. It stopped working so the landlord sent me the money to replace it, and I bought an identical one from Walmart.This heater worked for half of a night before it stopped working, so I packed it all the way back to Walmart to exchange it for one that works, so I don't freeze again tonight. I couldn't find the receipt, and I am having issues with replacing my DL because I need a piece of mail with my new address to get a new DL, but the postal worker won't give me my mail without a DL. You really have to wonder who comes up with these policies. I didn't actually think it was a big deal, since all I wanted was to exchange the heater for one that worked. Problem solved. Despite being a frequent shopper, and explaining my situation to the cashier lady, she refused to let me exchange it for a working heater and won't refund the amount because I don't have my DL. I asked to speak with a manager. An elderly lady with bleached out hair asked me what the problem was, and I reiterated that this is my only heat source, and that I just wanted to exchange a defective product for one that worked. She told me that was "too bad, but there was nothing she could do." I asked her if she understood that she was sending me home to a place with no heat. She couldn't have cared less if she tried, which she displayed, by her comment when I informed her that I would be reviewing my experience on Google, and calling the corporate office. Her snide reply was, "Guess you should have hung on to your license."This treatment from a manager, is the most unprofessional, and disrespectful treatment I have ever encountered. I was so upset and angry when leaving, that I had to sit in my car for 20 minutes, having a panic attack. When I was sufficiently calm enough, I called the corporate number and apparently they aren't able to overrule a manager who is behaving with zero care and concern for a fellow human being, in addition to escalating the situation, by her rude and unprofessional comment.This is where your shopping dollars go, to a corporation who would rather see someone spend the night freezing, then to bend a ridiculous policy, that would allow the person to get a replacement for the defective product they were sold a day ago. I, for one, will either do without an item, or drive to Billings, before I spend another nickel at a corporation such as this, never mind the damage they are doing to the local economy by driving small business owners out of business. Shame on you Walmart. I remain amazed that your company cares so little for the people who used to shop there.Thank goodness Laurel gets an Albertson's.

Nikki Mix

2024-04

I really enjoy shopping at this Walmart compared to the two in Billings! This Walmart is generally clean and well stocked and I've yet to have any not so good experiences with any of the employees 👍🏼😊

David Lankford

2024-03

This has to be the nicest Walmart in the state of Montana. The staff are friendly and the store is very clean. Such a change from other Walmarts because this one makes shopping a pleasure.

mcchilling chill

2024-04

I’m not sure why but every time I walk into the Laurel Walmart specifically I feel calm and relaxed. usually I feel this way for most Walmarts but this one feels different

Shannon Spencer

2022-05

If I could write 2 reviews...The guy in electronics tonight was amazing. He actually trekked across the store to xheck on an item for me before I came out in the snow. The cashier was super sweet. The ladies at the door were lovely.Whoever is manning the store phone hung up on me twice. The 3 guys in the pet food section completely ignored me while I searched for what I needed.I sought out the manager to tell her how amazing the electronics guy and cashier was. I found her just after she locked the door I parked outside of. She looked at the 40# bag of chicken feed, said "sorry" and walked away. I didn't even get to tell her about the great employees because she was in such a hurry to make sure I got to hike that 40 pound purchase across the parking lot in 11⁰ weather in the snow.Thanks for that.

Renee Hanson

2024-01

Walmart pickup employees are efficient courteous and appreciated!!! Job well done every time I do a grocery pickup. They deserve a raise!!!

Devin MT

2023-12

Carol from Walmart is the sweetest woman ever! She is so sweet to my daughter and greets her with a smile, I can't tell you how much it makes my heart so happy. Makes shopping at Walmart worth it every time, I never get that sweet of people at any other store I've shopped.

tina jensen

2024-02

Very clean and well laid out store. So much nicer than the 2 in Billings that we will be back often.

Kayla Pearson

2023-11

Different walmart had lots to offer in sheridnan wyoming. alot more boy items wish walmart would invest in small carts for the kiddos

William “Bill” Pugliano

2024-04

It's a walmart...self service and unfriendly atmosphere. Prices are not consumer friendly any longer. American made promises have not been held.

Rob Markle

2024-02

Didn't have the milk I wantedDairy Gold Whole chocolate milk. And when I do find it it's low fat milk. Walmart making life choices again.

Amanda “MommaBear” Boedker

2021-05

As a truck driver trying to find a Walmart to stop at and buy supplies that has dedicated parking is rare, so when I do find one for me to shop at it's a treat.... except for this store. Good grief! The pot holes were the size of moon craters in the parking area!! Myself along with a couple of other's that I witnessed got stuck momentarily trying to get out of those holes. Finally after parking, I go about my business to shop inside to see the store shelves picked over really bad in the grocery section. I continued on with my shopping anyway as I was in dire need of thing's and I was astounded by finding every single package of Apple Gate hotdog's well over expiration date 😲 A month over to be exact!!! I immediately pulled every package off the shelf and gave it to someone working the diary section who walked over to the meat section to hand them in. How appalling if someone who normally don't check expiration dates like myself would have bought those and gotten sick. And then while looking for a brand a yogurt which they didn't have or carry, I went with my backup brand the french style custard yogurt to find that too was expired!! By nearly two weeks! 😲😠 expired food, skimmed stock and then while checking out watching the cashier place heavy item's in the same bag with my bread! 😒 which I removed and placed in their own bags as so that my bread would not get crushed. What an all around lousy and unsafe Walmart. Check your dates people cause apparently this Walmart will sell you bad food.

Owlshadow

2023-11

SNAP online and pick up is so nice.. A huge help for old poor people. Got me a new crockpot with flood disaster assistance. So exciting for ground pork stew during our first winter storm of the season. The new 55 bay order pickup area is really nice and efficient. Added a pic of Obie and Nuwie's new sifting litter box and a mat from the rug section to wipe kitty paws. This mat gives more value than the much smaller mat in the pet section. It all works beautifully and I love the sifting litter box but you'll still need to lightly brush and rinse the bottom of your pan daily, but with your two pans included the clean pan will dry overnight. I've found no need to stack the clean wet pan with the litter pan and sifter. Let it dry separately, do brush it clean daily with rinse. $27 sifting litter box + rug. (Also pic of kitty's view from the new sifting litter box)

Raven Lee

2024-04

Besides always having to check out myself, employees are professional and helpful. Can not say that about Most locations.

William Damewood

2023-12

Our home town store. Love the low prices but LOVE the people more. Francine is ALWAYS helpful and will meet you with a smile!

shannon dean

2024-02

Always a far better selection and staff and overall experience than either of the Billings locations!

Teresa H

2024-05

I go out of my way to this Walmart. The two in Billings are disgusting.

Jasun Pretty Bad

2024-02

Was followed all around the store walked by actual ppl that were shoplifting tried to tell the woman what they were doing only for her too runaway from me

Lindsey Sessions

2023-10

I am constantly going into Walmart right before they close. (it's always the same great ladies working), and not once have they ever given me any attitude, eye rolling, or snide remarks (bc I sure as heck would be doing all the above at the same time!) Not even a hint of frustration! I do this enough for them to know I'm going to be the last person who checks out and they still treat me with respect and ask me how I'm doing. One nite, my debit card was locked by the issuer and they didn't even warn me, so I had no idea I couldn't use my card. It was my daughter's birthday and I couldn't pay for her present. One of the ladies that is just as beautiful as she is sweet...paid for it. I have never held back tears as hard as I did that moment. As soon as I stepped foot outside, I cried like a little girl...snorting, hyperventilating, snot running down onto my brand new shirt!! UGLY GIRL CRYING 💯!! I've never had a complete stranger do that for me before. That reminds me that I need to take her a card.

Brooke Weiss

2023-08

I used to love going to the Walmart in Laurel. It was organized well, the staff was friendly, it was rarely busy, and I could easily find what I needed.Recently someone decided that they needed to "reorganize" everything. Now instead of a coherent layout, everything is spread out in different parts of the store. Do you want a notebook? They have them in 4 different areas. The aisles are crowded. The staff seem to enjoy running people over with their carts and refuse to move when you're trying to reach for something. So much is out of stock. The aisles make absolutely no sense: sure, let's put aisle 28 over by aisle 7 because that somehow is logical.I'll be shopping online or going elsewhere from now on.

Martin O.

2023-07

The truck parking area is still currently closed due to construction. I parked on the far end of the car area. I did shop and took a short break. Nobody bothered me. As long as you stay out of the way and keep it clean, I think you'll be ok. 5 stars because everything went smooth.

tasha anderson

2023-09

Me and my daughter went to shop and went to the deli and the older guy with glasses and a beard ( didn't caught his name) was amazing!! I haven't seen good customer service in a Walmart besides laurel,MT ..my daughterwanted to try the cheese bites and he gave her a huge sample and then gave us a deal for the hole pan,, but his customer service skills were on point!!...clean, quite, organized and just a good shopping experience 👌 we live almost 3 hrs away and any chance we get to shop here we do !!

Robert Keck

2023-10

Really Walmart? Truckers have so few places running across the top (90/94) to buy groceries where safe and proper truck parking is available. Now, you decide to do away with all that truck parking for 40 pickup parking slots? When will you ever have that much demand?Walmart loves the trucks that bring in their daily goods but to hell with the rest of them.