4.4 (199)
1603 Grand Ave Suite 140, Billings, MT 59102
(406) 245-6434
gainans.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Laure Ann Roswell
2024-03
My husband and daughter surprised me with a beautiful boutique. Such a variety and so lush! Once again my birthday has been made special! Thank you Jim and everyone at Gainan's, miss seeing you. Laure R
Michelle Jolley
2024-01
They never disappoint. I Order flowers for all occasions and each time I am blown away at the arrangement. The latest one for my mom's birthday was absolutely gorgeous.
Ashlyn Lawson
2024-01
Beautiful holiday center piece that I sent to my mom as a gift <3 she loves it. Thank you Gainan’s for letting me send her something beautiful even when I’m far away!
Kent Lyman
2024-04
Thank you so much for your great service. The flowers I ordered were exactly as shown. They were delivered to a very special lady in my life. I will be placing many orders with you on the future!
KWK Events
2024-05
Sent a last minute May Day Basket the day of and she loved it! I live out of state and love to have Gainan's bring throughtful gifts to her as she doesn't get out any longer. Thank you!
William Leapaldt
2024-03
My girl friend loves flowers and has had just about every conceivable combination of flowers yet Gainan’s continues to provide new and exciting varieties! Thanks so very much!
Kim Schell
2023-05
My husband has sent me flowers from Gainans several times and they have always been so beautiful and fresh. I’m not sure what happened this Valentines Day. He ordered them a month ago and not only did they try to deliver them in the morning when I wasn’t home instead of after 2pm like he instructed, they look like they were thrown together at the last minute by someone who didn’t know what they were doing. The arrangement has clumps of roses in some places and big gaps in other places. Several of the roses are wilted and brown and several are fully opened. There is zero smell from any of them. This is not their usual quality but still very disappointing.
Jeff
2023-12
Easy to order and order was delivered on time. Arrangement was great. Sometimes the arrangement that is delivered is not like the one in the picture, much smaller, less colorful etc. This one was even better! Thank you.
Siera
2023-12
My husband got me 2 dozen roses for my birthday. He saw the next day that 2 of them started losing petals. We took them in to see if we could get them replaced and they gave us a full set of 12 roses. This was very kind and took us by surprise. We will be doing much more business there! Great customer service.
HA Chandler
2024-03
I was pretty last-minute, ordered some flowers online for pickup at 6pm. They had them ready the same day, a really lovely sizable bouquet, and pickup was easy and hassle-free. Recommend!!
Allen H
2024-02
Gainan's is my go to for ALL my floral needs and wants. They are always beautiful and last a long time. If I ever have any issues they have stood behind their product every time. I don't even consider anyone else!
Montana Explorer
2019-05
This store is decorated beautifully with lots of furniture and home decor. However I have to take a star away because floral arrangements were not the focal point of this location. Another because most the items seemed to be rather expensive, for what you were receiving. This location did have very friendly and helpful staff. And the items selected fit well together in this space.
Tylene Merkel
2024-01
Charlene was very helpful as I bought a sympathy bouquet for a lifelong friend. She worked hard to get it just right. I love Mick and Lanette and appreciate a staff member who loves her job.
Micayla Romeijn
2024-03
I am a long time customer of Gainans. I love to support local businesses and they have been my go-to florist for all occasions, however after the past two days I don't think I will be back. My husband ordered flowers for me for Valentines day, and paid for an expedited delivery. When I came home from work with no flowers, he called them. They were running behind, frustrating but understandable. We gave them our home address and were told they would be delivered by 8pm. 9pm came and went, so we went to bed. Called again this morning (15th) and were told they would be delivered first thing. It is now 3pm and still no delivery.
Colleen Bradley
2024-03
Lisa D., a Gainan's employee helped me create exactly the bouquet of flowers for my neighbor's birthday. I will return for more flowers just because Lisa D. exceeded my expectations as a customer. She was professional, helpful, gracious and kind. Gainan's is lucky to have her (March1, 2024).
Cathy Arrendale
2024-02
So happy with my order from Gainan's. I ordered an arrangement the day before it was to be delivered. It was beautiful and delivered on time. My niece loved it!
1WheelRevolution
2024-03
I’ve purchased several of their most expensive arrangements every single year for my wife during Valentines, her Birthday and Mother’s Day. Tried to to simply modify one of their pre-made +$200 arrangements asking to have the roses replaced with additional lilies and placed in a glass vase instead of the metal tin. I said I was not concerned about any extra cost. In the past it has only taken them a few minutes to do the exact same thing because my wife just doesn’t care for roses. Told them I could pick it up tomorrow(Tues) or on Wednesday(Valentine’s Day). Two days before Valentine’s Day and they told me they were too busy and didn’t have time so I’d just have to settle for what they had. If I’m just going to pick from some pre-made arrangements and have no option to make it special or unique when I’m spending over $200 I might well just save a lot money and order the same stuff off the internet. I’ve shopped local and been a Gainan’s customer for over 24 years but I guess I’ll take my business elsewhere.
jessica Clampitt
2021-05
I stopped by Gainan's to grab some stuff to make a beautiful cheese spread, all 3 of the staff helped me find all of the perfect items, it was like shopping with friends who knew exactly how to make your party perfect!! Great Job Gainan's you have an amazing team working with you! Here's the photo's I promised you!
D Fleck
2023-05
Gainans did our wedding flowers. Every arrangement was perfect……actually STUNNING🌸🌺🌷!! Absolutely gorgeous! Numerous guests committed on how amazing the arrangements looked. We worked with Jim & Barbara…both outstanding😊👍🏻
Elaina King
2023-11
Gainan's Midtown Flowers are the best, the quality of the flower arrangement was amazing and beautiful. So very thankful for their service and thoughtfulness
Scott T
2023-05
Ripped me off! Order #269265 paid over $50 add on with the flowers and only get the flowers also they put the flowers in a vase that was super lightweight and cheap and it tipped all over the place it doesn’t hold the flowers well I will be disputing this charge this is after it fell over 3x already!
robin heise
2021-05
Thank you so much for delivering my wonderful MIL this beautiful, custom arrangement for her birthday today!! I ordered online yesterday and requested delivery by noon. She received her flowers by 10:30 am and loves them. Great job!
Ronald Dickens
2024-05
Gainans delivery of an Anniversary bouquet to my wife was fantastic and made a beautiful start of your Anniversary celebration.
Lesli Fenner
2024-04
More beautiful than the picture of the sample, which is rarely the case. So beautiful and on time. Thank you Gainans.
Cory Smith
2024-03
Ordered the flowers on the 13th at 10 pm and was able to pick them up at 5 pm on Valentine's Day. Thank you
Genia Hageman
2024-04
Quick on line order. My friend had them the same day. She loved them.
Mike Ray
2024-02
Great website. Order process and details are very good. Delivery on time as promised. Beautiful arrangement!
Donna Hulteng
2023-10
The flowers were beautiful, bright, and cheerful, just as a birthday surprise should be!
Cindy Jones
2023-09
Your service is amazing. I ordered in the morning and my daughter received her flowers within two hours. I so appreciate it. They were beautiful lillies that brightened her day.
Clark Johnson
2023-05
I like Gainan's Midtown. It's always decorated beautifully. I've never been disappointed with a purchase. Not low-priced by any means but the quality is very good.
| Monday | 9 AM-6 PM |
|---|---|
| Tuesday | 9 AM-6 PM |
| Wednesday | 9 AM-6 PM |
| Thursday | 9 AM-6 PM |
| Friday | 9 AM-6 PM |
| Saturday | 9 AM-5 PM |
| Sunday | Closed |
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