4.1 (343)
1231 Missouri Ave, West Plains, MO 65775
(417) 372-8835
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stacey Collins
2020-05
The clerk didn't really know much about where to look for specific items. The store is not very busy yet it's difficult to find assistance when needed. Many of the employees are nice. Some need an attitude adjustment or find a better job.
justin kurth
2019-05
Store was dirty and the step stools and empty shopping carts in the isles making it hard to get around the store. The staff was too busy talking to each other to help customers and acted bothered when asked for assistance finding a product. The girl at the register was very friendly, polite, and helpful though. I usually don't go to this dollar general for these reasons, but was in a hurry and decided to give it another try, I won't be going back unless I have to.
Christy Mitchell
2023-05
Friendly people at this dollar general and helpful. This store also has most of there stock put away.
Rachel Barrett
2018-05
After giving them several chances to redeem the store, I have decided to never shop at a Dollar General again!! Between the fact that digital coupons hardly ever work and then they cant do anything about it. Also employees have been rude on several occasions and at several stores. I have walked out without finishing my purchase because i was that upset. Not worth the stress.
Rick Minnich
2020-05
This Dollar general is alright, the folks here were friendly, I just popped in for a couple of things and back out again. But what I did see of the joint was good, floors could have been cleaned a little better but I'm a good one to be talkin'. Don't take my word for any of this, go on in and see for yourself :)
Littlesister
2019-05
I don't know if he was a manager or not, but when my grandson and I were there he was in the office. By the time we checked out, he was at the register. He came across as rude to me as well as the man behind me when I asked if they had a certain product. He did however go get it. I do have the app for coupons but this wasn't a planned trip. I asked if I could put my phone number in and the answer was No.! I felt rushed. As I sat in my car I started feeling angry and I almost went back in but decided just to not EVER GO BACK TO THE DOLLAR STORE ON MISSOURI STREET AGAIN! Family Dollar is much nicer and you can put your phone number in if you forget to clip.
Chris The Dad
2021-05
In and out every time. They have a little bit of everything and anything your looking for. With great service, they'll help you with a smile. I've never had to weight in longs to check out either.
Trista Pinnon
2017-05
I really like the lady Cecily that works there, she is always very helpful and nice. The store tends to be out of stock on certain things and takes a while before they are available again. The store is usually very clean though.
Micki and GoGo
2021-05
Had a great time being goofy with the bae. Love this place, love the night shift workers. They're fun just like every day people but quite professional for being a dollar general. (:Oh, and they have super cheap Bluetooth headphones, better than my expensive pair which had less connection distance than the $5 #DG pair.Anddddd bought $5 remote and bluetooth LED lights. Hell yeah. Pretty awesome if ya ask me.
Winkler MD
2020-05
Always a quick trip for groceries or hygiene products,Pets, Seasonal Accessories. cleaning products, laundry, over the counter medication, movies, house accessories.( No fresh produce thou ). Friendly service. Great produce stand across the street.
A.N. Sloan
2019-05
Register froze on customer ahead of me because he was trying to pay with multiple gift cards. Employee had to restart register. No other employees on duty. At least 4 other customers behind me and one left. Employee was very courteous and apologized more than once for wait. Why weren't there other employees there to help? 6.28.18 @ 1316. Store address 1231 MO Ave; West Plains, MO.
Patti Taber
2018-05
Busy store. Sometimes there might be a line but use some patience - they can only assist 1 customer at a time. And when it's your turn they treat you like they care and are thankful for you shopping in their store.
Anna Valdivia
2021-05
I love Dollar General......but not this one !!!! Everyone is rude! The wait in line is ridiculous! One employee in particular is beyond rude,she keeps her hair in her face and refuses to even acknowledge your existence!!!!
Dianna Wake
2020-05
Very dirty and disorganized. Store was cluttered with stuff everywhere that it didn't belong. Outdated food still on shelves and prices was not right as marked or scanned. Very little sale signage and very Rude Management. WiLL NEVER GO BACK TO THAT STORE. DON'T WASTE YOUR TIME GOING!
Jeana Rushing
2018-05
Clean, kind service. Check out does take a long moment. Always has lots of people trying to make a quick dash in and out. I enjoy this store.
Amanda Ward
2020-05
This is my favorite dollar general in it's always so clean and tidy u can actually get your cart down the aisles the other ones in town have overstock everywhere
Roark Family
2021-05
This is my favorite store - all of the associates are friendly and enjoyable each time I visit - because of this fact I believe the manager is on point.
Shava Norsworthy
2021-05
Waiting in line...system down and managers unaware as they should have realized at beginning of their shift. Not first time it's happened. Made me late for work. Not acceptable.
amy clark
2019-05
They never seem to have enough people working there. Usual long wait lines and nobody answered the phone when I called before heading out.
Brandon Wyatt
2019-05
A huge variety crammed into a small store. They feel crowded all the time. The people are friendly and helpful.
Melissa Winker
2019-05
Not alot in this store like the one east of town. But my service lady was very helpful and super nice
Dark Steel
2021-05
Be it selfishness or ignorance I am unsure. But they are no longer following CDC mask recommendations and are now a risk to public health.
Alicia Kennedy
2021-05
Clean store friendly staff. Very helpful. Found all that I was looking for
Latasha Clark
2023-08
Love the coupon and sale deals
Brenda Wittenauer
2021-05
Always find something you just gotta have there and the cashiers are friendly too!
Jodi Sharp
2021-05
I like this place because they have pretty much EVERYTHING and the prices are reasonable.
Peggy Summers
2017-05
Went in on my lunch hour to grab couple things, waited 10 minutes in line. Don't know if they were having cash register issues or what but they could of opened another register. Put my stuff back and left.
Carol Moore
2019-05
Also while at West Plains had little time to kill so stopped in Dollar General got few items, always nice to able to drop by of those to get whatever you little things you forgot.
Melissa Eisenhauer
2021-05
I can get what I need that I love to snack on even if it's a jar of kosher dill pickles......
Brooke Fuller
2018-05
Hot during the summer so a lot of candy is melted. Has several options to avoid big stores.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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