4.4 (346)
1362 Southern Hls Dr Ctr, West Plains, MO 65775
(417) 257-2527
local.biglots.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave Rost
2024-01
Manager isn’t a good manager. Trying to exchange an item. Cashier was in a mood called the manager over the intercom yelling. He shows up starts automatically telling me I need to leave. The other cashier comes over and tells the manager that I just want to exchange an item and that I’m not causing a problem. Got my exchange and driving home he’s calls me to apologize and said he’s having a bad day. But it was embarrassing cause there was people behind me. I just ust accepted the apology and moved on. But extremely embarrassing got real.
FordBroncoGurl
2023-10
Love this store! It's easy to spend an hour in there without realizing it. Prices are better than the Big Box competitors on many things. And Tony is the man! Always friendly, helpful and makes everyone's day brighter!
Michael White
2024-01
Awesome and friendly staff and some are expensive but some are cheap ok if you don't know where to find or look for they will be happy help you out
Shelly Collins
2023-11
Always love getting stuff here because other local retailers don't carry things like Asian or Mexican foods.
Lori Orton
2023-10
I really like the Discount on my purchases. I was able to get rewards. I want to thank Velda for her assistance.
Linda Bradley
2023-10
They have a good selection of different things..the furniture is reasonably priced..I don't know about the quality of it.
Karen Craig
2024-01
Went there to use a digital coupon and it didn't work
Rhonda Welchman
2023-06
There are some good buys during sales, just watch some items, they are cheaper elsewhere! They do carry a wide diverse selection of merchandise!
Brian Brinkman
2023-05
Good deal on a recliner with a very helpful and strong young lady!
Tessa Renee
2023-05
Clean store, helpful employees. Decently organized. Could have a better selection of furniture in stock. Not just a lot of recliners a few beds. Be more like the Big Lots websites.
Jo-Ann Frank
2020-05
Great place to shop! Low prices fantastic selection of products especially now with Christmas coming. Just wish they had layaway like their competing store near by. The staff is also helpful & fantastic!🤗
Kendra R
2019-05
We find lots of great items every time. I seem to forget that the establishment exists though, being so close to the "one stop shopping" of Walmart cannot be easy. I do like having different items available at Big Lots!
Cody
2020-05
One of my favorite stores to go to. Sometimes they surprise me and that's a good thing. They have a great variety and normally you can also find things there that you didn't expect you would find when going in.
Bill Odwyer
2020-05
Always good, this store is usually in a bit of disarray, but they are always very busy. Real nice staff and have always been pleasant to me. It is one of those stores I enjoy going into, even just to walk around.
Mariah Martin
2020-05
Great place to find pretty much anything you need. The selection is varied and good quality. Here's the kicker though: they have amazing prices. The staff is friendly, and willing to help if you need it. Absolutely would recommend.
Jake Bigg
2023-08
Got a great deal on clearance sofas reg $699 con sale $175
Kate Ackerly
2019-05
It's a store I frequently get supplies from.The staff is reasonable, no complaint.I have not pushed beyond what's on the floor, nor have I ever bought a major item (for me, over $50), so I don't have much to say beyond what's there.
zizzercoach
2019-05
Great service and super friendly staff. Jake, the manager, is a hands on guy. All the registers were filled so he opened up another and checked us out. Employee attitudes are always a reflection of leadership.
Ray Hunt
2017-05
Great prices and selection...Always something new tho shop for! The customer service is second to none! Lenna, Karen, Cindy and the rest are awesome!
Dana Hoover
2021-05
It was great I had 2 girls from Fairview school who offered to pay for my Christmas presents and it really made my Christmas special. There are people out there who still care
Brittney Farrier
2020-05
Wish they had more toys, but the man who was working the register was a very nice man. Store seemed clean, and I like they have a little bit of everything.
Amanda Ward
2022-05
I love big lots it's one of my favorite stores and all of the employees are real friendly and very helpful when needed I always enjoy shopping here
Lewcifer H
2021-05
Laid back personable emoloyees... Jake (manager) goes above and beyond fir his customers (even the ones who loose their glasses).Lora in the furniture department has assisted with many a furniture purchase, and is considered my 'go to' person in the West Plains store
SUSAN Cox
2024-03
Love this store
Judy Smith
2022-05
It's a good place to shop for paper products and staples for your home. I especially like the 20% off days.
Billy Morgan
2022-05
Best Halloween decorations in town in my opinion. Some really cool stuff compared to other stores in town.
GREG BETHEL
2023-05
They donate to the local food bank... I was picking up a load from them. Will look there from know on ... thanks
Atosaki Estrada
2020-05
Good store to shop at. Friendly staff, willing to help out most of the time, good prices and a good variety of merchandise to see!
Finders Keepers
2023-05
I dont shop here often but when I do I find the things I need/want!
Standra Smith
2023-09
Great store for great quality decor
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-9 PM |
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