4.8 (331)
12682 Veterans Memorial Pkwy, Wentzville, MO 63385
(636) 887-2270
cbdkratom.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kari Scarlet
2022-05
The staff here are very knowledgeable! Jordan was very helpful with finding what I came for, but also gave me some insight about some of their other products. Ended up purchasing one of those too ...I usually order online, but I will definitely be back!
Frankie Jones
2023-05
Nina is absolutely awesome! She is by far the best sales associate that I have worked with at CBD Kratom. I have been coming there for years and have not met anyone that is so quick to help me as soon as I walk in the door. Her demeanor has never changed. Thank you so much Nina, you are the very best. Keep smiling!
Ashleigh Houlihan
2024-03
Very nice and good service especially for first time customers!! Will come back for sure!! 10/10 would recommend stopping by!!
Kathy Sorlien
2023-10
We were pleasantly surprised for our first time visit to a facility selling CBD.The young lady that helped us was so kind and knowledgeable. We are first time CBD users so we will see how it goes
Joe Phipps
2023-05
Ashly is simply the most helpful person I have encountered in this field. Being new to this part of our changing world, I am grateful as can be to someone who knows how to direct me on the subject. She is also very caring and funny.
Andrea Shrewsbury
2022-05
I love this store! Sure it has a variety of wonderful products, but what really makes it amazing are the folks working there. Jordan, Erin, and Maggie are always friendly, smiling, helpful, knowledgeable, and very patient! They take their time answering my many questions without rushing, and they are very passionate about the products they recommend. Because of them, I keep on coming back!
Alyssa Jobe
2023-05
Went here for the first time today. The girl with blonde hair and the guy working were super nice and knowledgeable about their products. Also made me feel comfortable as soon as I walked in. Will be coming back
Anthony G. Palazzolo
2023-05
Terrible vendor! I’ve tried about 12 times to get lab results from current batches of products and I can never get them. I got one lab once after an hour and it only showed potency. I was looking for heavy metal testing and contaminates but the people I talk to don’t even know who to contact. For the price they charge, the labs should be front and center. Go somewhere else if you don’t want potentially dangerous products that break your wallet.
Mara Inness
2021-05
Sales associates work together in harmony to make sure I have the right information every time I go to the store. Maddie was very informative regarding a new product that I was unfamiliar with. Lindsey was new but eager and helpful. It is always a pleasure visiting. I hope all the locations exemplify this kind of stellar costumer service.
Ashlyn
2022-05
Lindsey is an awesome employee and gives the best customer service! Always bubbly and energetic just lots of fun! Definitely what you want to see when going into a place like this. The new hire ons are legit too! Great turn around from last year 🤙
Debby Schroeder
2023-05
Patrick was very helpful in helping me select the right sleep aid for me. I had several questions which he was very capable of answering. I will definitely come back to this store.
Jake Pieper
2023-05
If I could give six stars I would. Each staff member is always friendly, helpful, and informative with every product. I also like that they are open throughout the majority of the day. There’s never been a time that I’ve wanted to shop there and they were closed. My customer satisfaction with this business is always %110
M & M Caravaggi
2022-05
I absolutely love this place. Every time I call up Jordan answers the phone and gives the ultimate of customer service. He's just as nice as could be always answers my questions and is so informative. And you can tell he genuinely cares. He has helped so many times because it seems every time I call he always answers the phone and always cheerful. In fact the last time I called he recognized my voice and it meant the world to me. I love the deals that they have and I've gotten quite a few items on sale.
Brandon Luetkemeyer
2020-05
When I walked in Alexis greeted me and immediately made me feel like I was at home, she was extremely helpful and polite, probably the most polite person I’ve ever dealt with period. I will definitely be going back as long as Alexis is working. She is very knowledgeable about the product and knows what she’s talking about and doing.
Shannon Crabb
2021-05
Stopped in on my way through town and had a great experience! The Todd Adams Chocolate bars that Erin recommended were delicious. Great customer service from both Erin and Jordan. This is a great place for your CBD needs and if you have any questions on the products the staff is really knows their stuff.
Lindsey Little
2021-05
Ryan and Brittany provided extraordinary service. I explained the issues I was having and they recommended the delta 8 sunset sherbert cartridge. I have been extremely satisfied with my purchase since leaving the store. I will definitely be going back!
Lane Miloro
2019-05
Awesome! Glad to have a shop like this so close to home. Laura was very polite and knowledgeable, she has experience with all of the products we asked about and even had some insight on things we were curious about. Can't wait to go back to try new products!
Peachy Keen
2021-05
Erin and Josh were extremely helpful. Thank you so much for recommending Maxine Morgan flow lite! Also a big thank you for the cute business card, sticker, and air freshener! ❤️ Customer service at 100 stars! Give these two employees a raise! 💯😁
Kei Hem
2022-05
This is one of the rare occasions where I actually leave a review for a business. I've seen quite a few different faces around the store, but after my most recent experience with Kenzi, Bennie, Lindsey, and Alek, I just had to finally say something.Ever since my first day shopping here the staff have always been incredible for informing me ahead of my purchases as well as having awesome conversations. The QA and customer service from these people is always top notch and transparent, which is great in a world where it feels like every other business is trying to deceive you into buying their products. I can tell these employees (as well as the managers!) are dedicated to the store, their customers, and their field.Honestly I'll probably never stop shopping here just because every experience has been a treat.
Nikki
2022-05
Erin and Jordan at the Wentzville location are both awesome. They were patient, knowledgeable and happy to answer questions. We left confident in our purchases. Thanks y’all!Another great experience yesterday with Maggie and Lindsey. They were attentive and ready to help me decide which kratom strains would work for me. I love this location.
Corey Thompson
2022-05
Always knowledgeable and friendly. These guys go above and beyond every time I’m here, and every employee has a GREAT attitude. Today, Maggie and Bennie even took the time to help jump my car when my battery died!! 5 ⭐️’s every single visit.
Keeley Jones
2021-05
This was my first time in the store and Gray was so helpful and knowledgeable! She knew exactly how to help me and explained everything to me perfectly. I’m new to CBD and walked in having absolutely no idea what I was looking for! I feel confident in the products Gray recommended (and I purchased). The store was clean and had a friendly environment, I will definitely be back again!
Amber Osborn
2022-05
First time I went in there, everyone was super kind! I'm very anxious and nervous, but Maggie was the biggest help and showed me around the place! I got a small trial piece, of sorts, because I wasn’t sure, but came back the next day for more.Maggie and Bennie were the greatest! Definitely coming back!
Kelly Varn
2022-05
Erin is awesome! She is so knowledgeable, friendly and helpful in the most genuine way. She also knows her stuff! It's always a pleasure to see her when I come in for my CBD.
Heather Gustafson
2023-05
Just found out that my favorite people to help me have left. These people were people of integrity, kind and understanding of my concerns. The old manager is back and the trust is absolutely broken. I was paying more for the product because I trusted the team. Lost the trust, lost my review, lost my business.My old review::Benny, and Kenzie, Jnai, Lindsay, were here today and I can't think of a more memorable team to help me with my health. We had a problem shooting conversation and we found a product that works for my weird brain.
Dawn R Melton
2021-05
Went into the store looking for lotion to help with my horrible dry skin. Lindsay introduced me several body butter & hand lotions. Each smelled better than the one before. After she let me try the BeeZbee Lemongrass scent. I bought the body scrub, body butter & hand lotion! Excellent customer service. I am a lifetime customer now!
Chris Bennett
2021-05
I recommend anybody that needs help with pain anxiety or even sleep to check this place out. The store it's extremely clean and the employees were some of the nicest people you could meet. It was my first time there and Erin and Jordan not only took the time to listen but gave me exactly what I needed. And this was after seeing a psychiatrist who did absolutely nothing. I definitely recommend you go there. I just want to add again that the female Erin that works here is always so nice and polite and always helps me out with everything I need. Offers suggestions but never tries to push anything on you definitely give CBD Kratom a try I promise you will not be disappointed. Again thanks Erin great job!
Elle Henderson
2019-05
I stopped in on a whim and was very impressed with the layout of the store and the products offered. Everything from candies to tinctures, bitters and essential oils. Brian was super friendly, didn't rush me or make me feel like I was asking too many questions. He was extremely knowledgeable on all products and I look forward to visiting again!
Kate Kammeier
2020-05
Cat talked me through what all the skin care products do and then helped me pick me which would help my skin best. They also picked the best tincture for me and explained everything I needed to know. I left feeling confident in the products I got.The store was also very clean and had a great atmosphere.
Zoe Doetzel
2021-05
Brittney and Erin both were amazing and so helpful! Sometimes it’s stressful not knowing a lot about a product you’re going to buy but these ladies made it so easy and were super informative! Thank you both so much! Will definitely be back.
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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