Westlake Ace Hardware

Jim Noack

2024-02

Very clean and organized store. They had some pretty good after Christmas clearance items. Probably, the best thing I like about this store is it's allot smaller then Lowe's, but still has a good variety. I would definitely recommend shopping here often.

Tamilyn Edwards

2024-02

Have been in for items, tried to find and get help... could find no help!!! This happened 3 different times. Since I don't like the bigger box stores... such a production just to get in the door, I wanted to try here. It was like a ghost town??? Only a checker.

Stephanie Young

2024-03

The store is very nice, and clean,, everything is in order, and where it is supposed to be,, it's easy to find things,, and the staff are great and helpful,, nice place to shop 😃

Meika Humphrey

2024-04

Love Westlake. Very friendly and helpful.

Rick Tobben

2024-04

Always good/friendly service!

Tony Malon

2023-12

Fast and friendly place to shop for all your hardware accessories .#outdoorsforever !

Chris Rethemeyer

2024-02

I had a key made and it worked just like it was supposed to.

2GuysTalking Podcast Network

2020-05

I wish we had something like this of this size and quality much closer to us in O'Fallon. Well the big box stores get us taken care of, there's a different kind of being taken care of as well as inventory options that just will never be found at the big box stores that exist in a store like this one. Thank you for being around, for being open, and for providing a great experience for my family and I on a great trip on Memorial Day. Cheers. #Remember

chris mudd

2023-06

Will not price match items even if they are completely identical, they require their numbers to match up with the others when the items are specific to each store. Price match is a scam.

Kate Oshaughnessy

2020-05

Always great service! I always come here when I need a tool or hardware. Not always as cheap as Lowes, but I don't have to push a cart halfway across a building the size of a football field. Ace employees are always knowledgable and helpful. Not so much the other store. Will continue to go there when I need something.

Kory Halmich

2024-02

Everything I need for completing work projects.

Warren Montgomery

2023-11

The staff is always very friendly and helpful and that's why I've shopped there for over 25 years. You can save even more if you become a Rewards Member.

Barbie Harris

2019-05

I purchases a toilet seat here and it was the very last one on the shelf of the size and model of the one I needed. I took it home to find that it had been opened and I could tell by the grooves in the plastic screws that it had been installed before and by the way the package was put together and taped, it was a return being resold. Aaarg! I don't want a used toilet seat! Especially one that cost me 30 bucks!

Sue Wilkinson

2020-05

My husband was in the middle of installing a new hot water heater, a water softener, and a new pressure tank in the basement. Our local hardware store in Beaufort closed its doors last week. He sent me to Westlake Ace with a list of what he needed; I had no idea what any of it was. Two great guys helped me get everything I needed and I when I got home, it was all the right stuff! THANK YOU!

Mike King

2022-05

The had plants marked for $10. When I took it up to check out they said $20. I told the checkout girl it was marked $10 and showed her a picture of the sign. The manager got involved and went and looked for herself and didn't say anything to us and told girl not to validate the price tag. Not my fault employees put the stuff in the right place.

Grayson Woollard

2023-05

Staff is very helpful and will seek you out to provide assistance, unlike the HD and Lowe's.

Marie Annette

2022-05

Though it was extremely expensive, $29.99 for 2.5 gallons of kerosene, I was desperate. Its used to keep my outside cats warm on these extremely cold days...Sooo thankful!!

Isaiah Kellogg

2020-05

Why buy a pack of bolts at Lowe's for like $5 when you can buy the one bolt you need for 43 cents? They don't always have everything, but it's a lot easier to find someone who knows what they're talking about than going to a big box store.

Amber Wright

2019-05

Very rude customer service, appolled that i spent money there for my husbands christmas presents, got the wrong tool set he tried to return the items and the lady would not honor the sale price of the item on the reciept, wouldnt let him return the item for store credit and made a christmas gift nightmare out of the situation. Then explained to him about her previous employers policy. We didnt ask your work history lady. Poor customer service, we will not spend another dime on this place of buisness. Plain ole rude.

Justin Noble

2018-05

Hands down best hardware store in the area. You don't get the inexperienced answers here like you do from big box stores. Westlake Ace hardware has a great team of people that really make you feel that no matter how big or small the job, you can get it done. They also have quite a few items you can't get at other stores. I've been coming here for years and will continue to do so!

Michael Lane

2020-05

They are always very helpful and have just about anything you could want in hardware. Plants and garden items seems a little on the high side to me but it's good stuff.

Annette Marie

2021-05

They always seem to have what I need and are helpful when I ask the location of something. They never seem busy, which is nice. I hope they are making ends meet in these trying times and will stay open for a long time.

Theodore Wilhelm

2022-05

I love this place! I found a lot of things there that I thought I could only get online. Some hooks I found online were there and a few other things I looked at online but not ready to buy just yet.

Laura Roberts

2019-05

John has helped us with so many home improvement projects and he knows every item available in the store. He's a very helpful jack-of-all-trades!

Tom Tate

2019-05

Helpful knowledgeable staff. Highly recommend this store for staff alone. Additionally they have lots of hard to find stuff. Large parking lot and restrooms.

Cheri Volner

2022-05

No one hardly acknowledged us. Asked about the product we wanted. They told us what isle and nothing more.Had to wait 5 minutes for someone to come check us out

Scott Schuh

2020-05

Westlake Hardware is always a good place to visit when you need something for your home. They are very helpful and do the best possible to satisfy your needs. I would just soon visit them as a big box store because when you need help there, it is hard to find.

Jo Anne Wesloh

2018-05

Westlake has items big Lowes & Walmart doesn't have, they're my "go to store". And it's much smaller. I get my Stihl string, you name it. So I bought a Stihl chargeable lawnmower there before it was even unloaded off the truck. I would never have bought it from anyone else because they really study & I know they can help if I need it. Yep, I'm a woman. They have many big name brands ie. The Big Green Egg & much more. Things I have & it's now right there.Lastly, they're very nice to my dog. She flies through their doors and she is a very shy dog. Thank you Westlake!

Harlan Jett

2023-05

Really nice place they have everything you need at good price 👍

Sharon M Hoer

2019-05

I dont get there very often,but whenI do,I have to check out the whole store. Just had paint on sale. Buy one get one free. Good deal!