Walgreens

Kelderhouse

2024-02

I walked in straight to the cashier counter and it was empty. I waited and waited nobody came. Another lady came up with an armload of merchandise and waited. Nobody showed up. She said "I guess everything is free today. " She left with her merchandise and without paying. I went back to the pharmacy to get help and they were to busy. I finally found someone in the back. I told him just left with an armload of I merchandise. He said yeah that happens a lot when we're busy in the store.I just needed to deposit money on my debit card. Apparently they're perfectly fine leaving the register and front of the store unattended so HEADS UP PEOPLE!!! IF YOU WANT FREE STUFF GO TO WALGREENS ON KEARNEY AND NORTH KANSAS EXPRESSWAY!!! Nobody at the register or floor and you can just help yourself!

Shaun Lancaster

2024-04

This Walgreens pharmacy is the absolute worst pharmacy I've ever been to, the associates behind the counter have 0 to no training, and you will be waiting here forever for a shingles shot and Rick the active pharmacist on duty and the other pharmacist is sitting over there work station filling prescriptions and Rick and his co-worker are chowing down on food, now I don't know about you but I would think sitting over drugs your filling everyday that eatting while handling people's prescriptions is disgusting and bordering against FDA regulations. And he has an absolute attitude arguing with me the age recommend for a shingles shot saying it age 60,and I told him no my Doctor recommended it, and it's age 50,hes telling me they must have just changed it, so I looked it up and it did change, back in 2017 before this guy ever received a license, the guy handling my drugs that define my life are handled by a very untrained licensed pharmacists. I would recommend going to any other pharmacy.

Irene Frydrych

2024-04

Furious. I TRUSTED THEM to take care of my son’s prescription situation because she said she would. Now today, they didn’t. He goes back to school tomorrow and doesn’t have his medication. This is not the first time. Walgreens is really starting to fail us all as consumers.

Emily S

2023-10

My usual walgreens was out of my medicine and sent me here. They gave me the vial of medicine I have to inject, but would not dispense the syringes for it because I buy them over the counter (it's cheaper/easier than insurance). When I asked how the pharmacist expects me to inject the medicine he just handed me then, he just shrugged and said not his problem, lied and said it was company policy, and I had to go to another Walgreens just to get the syringes for it. Zero issue once the other Walgreens pulled up my account.Their pharmacy doesn't seem to particularly care about their customers. This is the only Walgreens that ever gave me a problem- I don't know if that man still works there but I will not be back.

Kandi Winter

2023-10

Amazing staff working here. Always clean even in the restrooms. Some of the prices on some things have gone up maybe a little higher than what i would like them to of but i will stil be using this walgreens anytime i need some walgreens assistance

Jay Blacketer

2023-05

I’ve been going there now for the last six months. You always have to call in a prescription at least twice they never get it the first time even though they say they ordered it. Then when you go to pick up your prescription they are the slowest people I have ever seen. Always just one person helping customers at the window every time I go in there there is at least six people in line no matter what time or day you go in. Then on top of all that they have the rudest most condescending employees I have ever encountered in my whole life. And as I talked to the people around me they all have similar stories. It’s sad when you have to deal with people like this to get prescriptions so you can live a decent life

Abbie Dohmen

2022-05

Let me preface this by saying I understand Covid has messed everything up and so many pharmacies are short on workers and supplies and they’re just having a hard time- give workers grace during this time. HOWEVER. I received a voicemail yesterday as well as today stating my birth control was ready for pick up. I spent over an hour in the drive through line with 2 screaming babies just for the pharmacy tech to tell me that they had nothing ready for me. When he asked what I was there for I explained it was for my birth control prescription that I had 2 voicemails confirming it was ready for pickup. He left the window and returned with a progesterone medication that was from a previous prescription that is NOT birth control. So I sent in my payment thinking it was for one thing and then I get sent another. At this point I go home because I cannot wait another hour with screaming kids. I call and ask to speak to the pharmacist or a manager- someone other than a tech. I explained the situation and they confirmed my birth control was sitting right there ready for pickup. I explained that I understand that everyone is struggling right now but that this whole thing was unsatisfactory and was completely blown off. I’ll definitely be transferring my prescriptions somewhere else.

The One

2023-11

Very unprofessional a little kid was in the back like a daycare and I was trying to get my prescription from 9:45 til 1:30 when they closed on me for break and told me to come back at 2:00 finally had enough so switch to a different pharmacy.

Superman

2022-05

I have been a Walgreens customer for many years and every time my prescriptions are supposed to be refilled they are always a week late. I called to check on a prescription that was updated and I asked them if they could call the insurance company to get an override for my new prescription and they told me that it was not their job. I have been disappointed with their customer service and with the way they keep track of when prescriptions are due for auto refill. My medication always runs out before I receive the new prescription. I moved all my prescriptions to a new pharmacy.

Bobby Rowlan

2023-09

Although it took a bit to get my scripts the pharm tech wasn’t great BUT THE PHARM D WAS AMAZING Highly Recommend him. Would go back just because of the Pharm DChristopher MBA MHA

Debi Thieman

2023-05

I went there this evening & had to keep ringing the bell on the counter at the check out trying to get somebody to come to the cash register so I could pay for my purchases and go. There were 3 other people behind me urging me to keep ringing the bell because we stood there 5 minutes before a customer went searching for someone to help. A very improperly dressed young guy in shorts, black leggings & dread locks looking like he'd just gotten out of school or the gym came finally & began ringing us up. It was very unprofessional & very improper for customers to be waiting this long when there should ALWAYS be somebody looking somewhat professional & properly dressed at the register. WALGREENS CAN DO BETTER 😠 😡 😤

Vicki King

2023-06

Again a prescription that had been called in by the doctor wasn't ready until the next day. It was an antibiotic for an infection. I needed it the same day. I would not go here if insurance didn't make me. Very poor service again.

Zach T

2022-05

My prescription was completely forgot about twice. So what should have taken 1hr max took 2 days. I can understand them being understaffed but If they are then someone needs to hire additional employees this is unacceptable! Complete waste of my time!

Leslie Huff

2023-05

Store was incredibly dirty. Pharmacy was even more disgusting. Store stunk and the pharmacy staff all looked like they steal the prescriptions themselves. Save your time and don’t go there.

Jessica Whittemore

2023-05

Blaine was extremely rude and unhelpful. He made snarky comments, smirked at everything he said, and made me feel stupid. If you have to go here, and he's working, I'd suggest coming back a different time

Wm. H.

2023-05

Worst customer service of all time! Two stars instead of one because I occasionally get a decent pharmacist.

Macy Magdziarz

2022-05

Ordered online for delivery since my husband has Covid and my order never came. I paid almost 10 dollars for same day delivery and they wouldn’t refund me for that either. Very frustrating.

Jacob Smith

2023-05

Been on hold for 45 minutes and can’t get anyone to answer the phone at the pharmacy.

Letitia Denise Young

2024-05

No complaints.

J C

2023-05

Pharmacy doesn't open til 10am on Sunday's.

Just Onnest

2021-05

They are FAST considering the volume of customers. Employees are also really kind for sure.

rsmitt1601

2021-05

The person giving the covid shots did a great job today. Didn't even feel it. 🙂.

Russell “Rusty” Mercer

2023-11

Always very helpful

Sarah Stark

2023-11

Great staff!

Forrest Miller

2023-10

They're trying