Everything Kitchens Head Quarters

Doug Martin

2024-03

Part of my order was damaged in shipping. I called and spoke with Brent who immediately got the replacement dishes on their way. I was impressed with his efficiency and politeness. The packaging of the replacements was exceptional, insuring that the dishes arrived in mint condition.

Maureen Feld

2024-01

I am a new customer and made an order but couldn’t find it in my history after the fact..I then called the company and Brett was the person that took my call. What a wonderful person he is! He answered all my questions, fixed the problem and gave me so much information of which I didn’t know. He was so polite and enjoyable to talk to and I couldn’t believe it. This is how all companies should be. I will be ordering again. Thank you Brett SO MUCH. You represent your company so well. I am sure the people in Headquarters are going to be not surprised because they already know how you work!

Darius Tellez

2024-04

My wife needed a technivorm moccamaster in a pinch as a closing gift for her client and wanted a specific color we could not find locally. Not even Amazon could ship it to Hawaii in the timeline needed. I found it on Everything Kitchens and ordered it on a Friday night. It was shipped out on Saturday and delivered Monday night all the way to Hawaii. Their communication was EXCELLENT through email and I loved their email introducing their team - something I will implement as well in my company as I just became a small business owner in December. Huge mahalo to the everything kitchen team for saving the day and for your high level of professionalism and care for your customers! -Darius and Chelsy

Victoria Van Sittert

2024-04

Great experience. Product arrived in a sort time. Packed with care and individually wrapped for protection.

Tiffini El

2024-04

I have to say I am disappointed at the customer service I am not receiving due to a package I did not receive. It’s unfortunate when a shipping carrier drops the ball and a package goes missing Everything Kitchen believes it’s the customer that has to endure the loss not them, yet they are the merchant and should take the responsibility to ensure customers receive their merchandise? Not Everything Kichen they are very unconcerned and unbothered and even said they have strict rules about lost or stolen packages it’s not on them. Unfortunate.

Lisa Neri

2024-01

Orders shipped to DC & Fla, arrived within 3-4 days. Recipients stated all well wrapped. Great deals on Mason & Cash porcelain products.

LJ Furnishings

2024-04

I was very excited to find the part I needed for my very old mixer. Ordering was simple and direct, shipping happened immediately, and I have my part here in time to use for the weekend. Thank you.

Derek Horschel

2024-04

Extremely fast shipping, products were packaged well and the staff was very helpful and responsive to work with. I would order from them again.

Storm

2023-12

I’m very pleased with my purchases, a Mason Cash bowl and. Mason Cash pudding bowl. Both were a good value, they were wrapped very well and arrived very quickly. Yes I plan to do more shopping with Everything Kitchens,One of my favorite online stores

Dan O'Connell

2023-10

Shipping was very fast. I appreciated them providing such a great inventory/selection that were not drop shipped. Expertly wrapped for protection of very fragile items...ALL items received in perfect condition. Nothing broken in shipment exceded my expectations for these items.

Chris B.

2023-12

In today's fast-paced and often impersonal retail landscape, finding a company that truly values and prioritizes its customers is a rare gem. In my quest for quality kitchenware and appliances, I stumbled upon Everything Kitchens, and I have been nothing short of amazed by their Customer Hero department.From the moment I made my first purchase on their website, the experience was exemplary. The items I ordered arrived on time, and they were of the highest quality. However, it was my interactions with Everything Kitchens' Customer Hero department that left an indelible mark on my impression of the company.Responsiveness: It all started when I had a question about a product I purchased. I sent an email, not really expecting an immediate response, but to my surprise, I received a prompt and thorough reply within hours. This kind of responsiveness is increasingly rare in today's retail world, and it set the tone for my entire experience with Everything Kitchens.Knowledgeable Staff: What truly distinguishes Everything Kitchens' Customer Hero department is the depth of knowledge their representatives possess. Every question I had, from the specifics of a product's features to troubleshooting an issue, was met with a well-informed and helpful response. They were able to guide me to the best solutions for my needs, which was incredibly valuable in my decision-making process.Problem Solvers: What really stood out was how the Customer Hero team handled an issue I encountered with one of my orders. There was an item missing from my package, and I was understandably concerned. Instead of a lengthy back-and-forth, the Customer Hero team took immediate action to rectify the situation. They quickly shipped the missing item with expedited delivery, ensuring that I had it in time for a special event. This kind of proactive problem-solving is a testament to their commitment to customer satisfaction.Genuine Care: Throughout all my interactions with the Customer Hero department, it was evident that they genuinely cared about my satisfaction and happiness as a customer. They were not just going through the motions but were fully invested in ensuring my positive experience with their products and services.Transparency and Honesty: Lastly, I appreciate the transparency and honesty demonstrated by Everything Kitchens' Customer Hero team. They were upfront about product availability, shipping times, and potential delays. This level of honesty is refreshing in a world where some companies tend to overpromise and underdeliver.In recognition of their outstanding service, I would like to extend my gratitude to the entire Customer Hero team at Everything Kitchens. Their dedication to customer satisfaction and their unwavering commitment to going above and beyond are truly remarkable. Their actions demonstrate that they understand the value of their customers and that they are willing to invest the time and effort to create an exceptional shopping experience.To sum it up, Everything Kitchens' Customer Hero department is not just about customer service; it's about customer heroism. They consistently go the extra mile to ensure their customers' needs are met, and they have undoubtedly earned my loyalty as a satisfied customer. Everything Kitchens is setting a new standard in customer care, and I am proud to endorse their exceptional team. Thank you for your outstanding service!

Taylor Sparks

2023-05

Everything Kitchens is a fantastic company that truly goes above and beyond to meet the needs of its customers. I've been shopping with them for years and have never been disappointed with their products or services.Their selection of kitchen products is truly impressive, with a wide range of options for all of your cooking and baking needs. I appreciate that they carry high-quality brands that I trust, and that they have a variety of price points to fit every budget.What really sets Everything Kitchens apart, however, is their customer service. Whenever I've had a question or concern, their team has been incredibly responsive and helpful. They truly care about their customers and want to make sure that everyone is happy with their purchase.Shipping is always fast and reliable, and I appreciate that they offer free shipping on orders over a certain amount. Their website is easy to navigate and their prices are always competitive.Overall, I can't recommend Everything Kitchens enough. If you're looking for a company that offers top-notch products, exceptional customer service, and great prices, look no further than Everything Kitchens.

Carice Golberg-Cummins

2024-01

Everything was exactly as described at a great price, shipped immediately & packed well. Very pleased with my purchase!

Jordonna Poe

2024-02

Superior customer service. Items packaged with care and shipped quickly. The first place I look online for kitchen and dining items.

Lois Fredrick

2023-12

I have purchased several Mason Cash bowls. One of them arrived broken and the representive I dealt with made the process of getting a replacent quite easy.

Haley Parson

2024-05

My order arrived quickly and was in perfect condition!

Stefanie R

2023-11

I have made a few online orders of Fiestaware and have always been pleased. The selection is great and very reasonably priced. The pieces are very carefully packed and shipped.

Bee

2024-04

Great delivery options; merchandise purchased well.Would order from them again.

Lorraine Holander

2023-09

Site is easy to find whatever you are looking for. Price very competitive, free shipping on reasonable amount. Received purchased package and wrapped with lots of care, merchandise placed in sturdy box. I so recommend Everything Kitchens

Carol Hartstein

2023-05

My order arrived just a few days after I ordered it, which was great. I spoke with Customer Service concerning a matter and Tracy F was so professional and handled my questions with a promptness that both pleased and surprised me, that doesn’t happen much these days. My experience has been really good.

Lori Ellis

2024-03

They were great. My order arrived so fast!

Terese Walters

2023-05

BUYER BEWARE! This website scams its customers. Not sure where all the positive reviews are coming from - perhaps they paid for them like so many sites do. Say what you will about Amazon, but they do right by you when you get defective products. Everything Kitchens does not!I feel the need to respond to the owner's misleading response to my review. First of all, I did not "feel" the kettle was defective. It was. The intimation that it was a feeling on my part pretty much sums up the way the whole situation was approached. Everything Kitchens sent me a defective product. I paid $99 for a whistling kettle that does not whistle. I did not know that they sent me a defective kettle until I went to use it, so, yes, the original packaging materials were already recycled at that time. They wanted me to go out and buy a box and packaging material to send it back. I asked that they allow me to drop the kettle off at UPS (as Amazon allows) and have UPS pack it up and ship it back. Everything Kitchens refused. I offered other compromises. They were unwilling.I understand that it must be tough running an online business that sometimes sends out defective products. As I told them, I have owned many kettles (I drink a lot of tea :-)) and have never had a defective one. I am sorry that they were unwilling to allow me to drop it off at UPS, so that UPS would be responsible for damage during shipping. I still think that was a reasonable compromise for them sending me a defective product. It seems as long as nothing goes wrong with your transaction, perhaps you are safe. I would not take the risk with them again. They were unreasonable and uncompromising, at least with me.I hope this more detailed explanation helps in clearing up the slanted version the owner of Everything Kitchens put forth. Really, I just want other consumers to have the information, so they can judge for yourself. If someone had warned me in advance, I would not have taken the risk to purchase materials from a less than quality site.

Rich

2023-10

Though I just today received the OXO compost bin for the kitchen, 1.3/4 gal, and haven't yet used it, it appears to match the quality of all the Oxo products we have purchased in the past. I don't expect any issues but if we do we will most certainly let everything Kitchens know. So far so good at 5 stars

Jody Glud

2023-07

Just received my order and everything was perfect!! EK always packs items extremely well and have never had an issue with breakage. Lightning fast shipping!!!!!

Steven Williams

2023-05

I have ordered from Everything Kitchens for the last 3 or 4 years, especially during the holidays for gifts to friends and family across the US.The products are always excellent, a value for the money, and the customer service is wonderful.A special thank you to Kassi in customer service who went above and beyond on a recent order to make sure everything was perfect. Thanks for saving Christmas for my daughter Kassi!!

Sarah Scott

2023-05

Purchased Fiesta dinnerware and each item was wrapped very well in foam wrap as well as bubble wrap, not a single piece was broken and it arrived within 4 days to Texas after ordering on Black Friday without selecting any sort of priority shipping option! Very happy with my experience with Everything Kitchens.

Michelle Price

2023-05

We ordered twelve bistro sets of Fiestaware and a latte mug.The shipping was quick and everything was in perfect condition because it was packed so professionally! I researched before ordering from here for the best price online. There was also free shipping! I have several big ticket items that I have my eyes on like a mixer, cookware, bakeware and Chopper etc...I'll definitely be coming back to compare prices

Dav O

2023-05

My recent Everything Kitchens online shopping experience was great. The All-Clad HA1 12” skillet with lid exceeded my expectations; after opening the pan was thicker and heavier then expected. I expect it to produce some excellent dishes. I also got a well-designed All-Clad whisk that will be effective and much easier to clean. Great pricing and free delivery within 4 days of order!

Sherie Sherwood

2023-05

My order was being shipped to my old address. I called and the gentleman was able to contact UPS and correct the address. He was so nice and jumped right on the situation. Two days later I received my order at my current address.

Linda Howell

2023-05

Shipped quickly, although I received a couple of days late because of the ice storm that hit the DFW FedEx hub...no one's fault except Mother Nature. Ceramic bowls were extremely well packed and package was marked Glass/Fragile. Will definitely keep EK in mind for future purchases