4.1 (131)
9601 E 63rd St, Raytown, MO 64133
(754) 216-8656
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Karen Argo
2023-05
I had an issue at the register due to cashier error, the manager was called and after a lengthy debate the issue was resolved. Employees are not that courteous, friendly or welcoming. I won't go back any time soon.
Mike Turner
2022-05
As far as Family Dollars go, this one is pretty good. They do a good job (better than formerly) I'm keeping the shelves stocked and the staff is always friendly. If you're looking for low-cost necessities is there a good store to visit. Just don't buy food because it tends to be overpriced, particularly in the refrigerated items.
Awesome A
2021-05
I had to shop Christmas Eve. Internet said open until 10:00 they made it very clear they were closing at 9:00 when I was in the store I was at the register before they closed before the 9:00 time. Yes, it's Christmas eve. I'm sorry I'm shopping. Do I want to be? No. Don't count on good customer service. I was berated and belittled talked down to being told that I knew what I was doing as if it was malicious during my entire transaction of almost $100. Do you know how much stuff that is at the family dollar?? You know don't get a job there if you don't want to work hours like that that's what retail is bro. Daytime this place is better I think but... I will never come back here and I'm sure they don't care. There's another one about a mile down the road keep on going to it. Merry Christmas to the oh so kind employees that helped me Christmas Eve in the year 2020 you made it very memorable. thank you.
Shawna V
2022-05
Your basic Family Dollar. What I don't like is the store layout. It doesn't make any sense! It seems to be in no particular order, which made it hard to find some things. For example, I needed a couple things from the baby aisle and I lapped the store 3 times and went to checkout. And there it was..the baby aisle is located right up front next to the registers! Odd location. Maybe that stuff gets stolen more than other stuff? IDK? But, super annoying. Also, they didn't seem to even carry a few basic items I ran in there for.
Kevin Smith
2023-05
Convenient location, had what I needed. Clean store easy to navigate and good lighting and well stocked.
Brooke Lynn
2022-05
This is the first store I've seen since the pandemic began - to ever be so perfectly stocked and organized!! Not something we are used to here in raytown. Great job folks!!
Sheila Traylor
2022-05
Basically everything was good, store was clean and shelves were stocked. Customer service was good as well
Tracy Burton
2021-05
This afternoon was my 1st time shopping in this Family Dollar, 63rd & Raytown Rd. Was looking for small pictures for bathroom. Out of luck, not in stock. Trying to avoid Walmart's but I guess that's where I'll have to go.
HOPE MICHELLE
2023-05
Clean store, friendly staff, always able to find what I'm looking for
Annia Harris
2018-05
Went in to buy flowers they haven't stocked that area in a while. When we asked when they would get any she said they haven't had any in a while and didn't know when there would be any.
Shawnna Luv
2019-05
Very nice cashier n store was actually clean, neat n orderly. I don't mind going back!
Carol Rogers (Beeb)
2020-05
Store was clean & the staff were very kind. Most of all I respected them all for wearing mask to help prevent spreading this nasty virus to the public. Wished all stores were like that!👍
Harold Taylor
2023-05
ORGANIZED ANDVVERY WELL STOCKED.MAINTAINING A VERY CLEAN ENVIRONMENT.STAFF IS AVAILABLE IF NEEDED.I ENJOY SEEING THE VERY FRIENDLY STAFF.
Jen Bunker
2019-05
You, nice, clean store. Great selection of everything except toys.
Phillip King
2018-05
It was a nice place wasn't busy everything in order and the cashier was helpful
Michael Squires
2023-05
Stopped to get cat food,trash bags, razors, and flea and tick calars.
Cindy Zakovich
2021-05
Friendly, more cashiers to check you out. Employees always busy stocking. I like this Family Dollar.
George Michaud
2019-05
In disarray and blocking many aisles. Not at all organized and the cashier seemed to be only person there. Needs management....
Stingrayz T
2021-05
No mask was worn by the worker. Mask mandate was not in place either. A shopper was in there wearing no mask either.
Reneé Rooks
2023-05
Quick quick and friendly service. Clean store.
pebbles m
2018-05
Very clean and organized, can find the items that I'm looking for that are in stock.
Roman Colbert
2018-05
Clean friendly staff good selection on certain items
Joe Frey
2023-05
Love this place people are really nice.
Josslyn Holcomb
2018-05
I wish they had more help. There never more than two employees at a time.
Debrielle R
2018-05
I save so much money at Family Dollar. I use the app along with in store sales. I get all of my toiletries here.
Cyndi Welch
2018-05
Store is a mess employees present lazy and rude. I really Dont like going to this location
Nicholas R Brand
2017-05
Sometimes the employees watch me real closely like im gonna steal or something and it is offensive
kiki Pol
2018-05
Only one cashier. Long wait. Nice customer service.
MaDeer DAVIS
2021-05
Very friendly people who work there at night when I went in
cheryl lev
2019-05
Family dollar has great coupons on its app and website. It's worth signing up for
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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