Cricket Wireless Authorized Retailer

Josh Oliver

2023-12

Just got my phone upgraded and had a fantastic experience. I got just what I needed and Brie was super helpful. She was quick, efficient and super nice.

Robin Russell

2023-10

I came in to the store literally less then 10 minutes before closing time to get my daughter added back to our plan. Brittany and Quinn were amazing. They were so patient. They never complained about having to stay late. They were very helpful when it came to having to called straight talks customer service to get the information we need to transfer my daughters phone so that she could keep her phone number. They made our whole transaction go smoothly. I know I thanked you both in the store. I hope you both see this and know how much I appreciate your great customer service.

Condita Luster

2024-02

I would like to remark that today I was helped by savannah who deserves a raise she went above and beyond helping me today and had my issues resolved every quickly as well

Melissa Royer

2024-03

Worst store ever Is it too hard to answer your phone so you can do your job and assist your customers?I wonder why they even come to work if they so lazy to answer the phone I literally drove to the store and call no one answer the phone thank you cricket store poplar bluff mo

Colton Cook

2023-12

Bri did an awesome job getting me the deals today go see her

Tony Warren

2019-05

I'm very pleased with Kelli Deen she is a sales advocate there at the Cricket store in Poplar Bluff Mo.63901 This young lady saved me several thousand dollars on my phones and tablets. I would highly recommend for everyone to go see her, this girl knows what she doing when it comes to saving you money.

Stephanie Gilliam

2023-05

I've been a customer for almost 5 years, and I've yet to have a bad experience with this place. 10/10 would definitely recommend. The employees are always approachable. They're always helpful, always patient, and they're all super friendly.

James House

2023-12

Bri did an awesome job. Quick and painless upgrade.

Brian Snider

2023-12

Bri got me a awesome deal go by to see her

logan bertholomey

2023-12

Bre was very nice and professional and would recommend to go to for a new phone

TJ Sanders

2023-05

Normally my experience has been excellent but upon trying to cancel a line and pay my bill today, which didn't get accomplished, things were different. I was met with a rude ignorant child of a girl with strawberry blonde hair who lied to me and became the reason I walked out of the store. Children who look like the only thing they have experience at is eating often should not have a job dealing with adults. It's time to screen for employees without immature bad attitudes before it costs the company customers.

Em White

2022-05

I went in today to switch over from AT&T and my experience was honestly amazing! Josh was the sales associate I dealt with and the service he provided was beyond satisfactory! He helped me get everything squared away as fast as possible while still providing great service to others who were in the store as well! Highly recommend going to him!

Caitlin Gallops

2023-05

The team is super knowledgeable and always wants to help their customers. They are very active in their community and you can tell they care about their town and everyone that comes into their store.

david huskey

2023-12

Great job thanks for your hard work Bri

Andrew Buckelew

2021-05

Service here is awesome. I love the friendly atmosphere and great people. Plus the store is dog friendly! We have held events with Hearts for Rescue here and they have always been amazing with us.

L Williams

2020-05

We have been to the Cricket store multiple times in the last few months. It has been a great experience every time. The first time we were helped by Kelli. She did a great job! The last two times we were helped by Kelondre. He did an amazing job both times! He definitely made it an enjoyable experience. He is very knowledgable, helpful, and super fast! I definitely recommend him if you need to go in the store for anything!

Lawrence Harris

2023-05

I love the customer service everybody's willing to talk to you they made me feel like everything was back to normal

Jess Snider

2023-12

Bri did an amazing job today

Louis Bailey

2021-05

Visited the Poplar Bluff,Missouri store.Always a great experience. Employees hold door open for you,answer any and all questions and don't try to force a sale.Very knowledgeable staff. Will def shop there again.

Theresa Ward

2021-05

Unlike Metro, they don't require a mask. Haven't worn one this whole phony pandemic. Dropped Metro the minute they refused service and went to Cricket. No complaints. Employees are wonderful and much more helpful than the other place. Service good, even in the boondocks.

Selena Burns

2020-05

Love Cricket. I have 4 lines for $100. Can't be the price. Unlimited data, texts, and calls which comes in handy when you have teenagers. Have never had a problem with our service and customer service always goes out of their way to make sure I get a good deal and help save me money.

Crystal Fish

2020-05

DO NOT...EVER...try to add a line through the online app! I was so frustrated after weeks of calls, and emails and waiting. Kelli Dean was amazing. I walked put of the store worry free, with a working phone! The customer service at the Poplar Bluff store is spot on! Thank you!

Paula Walls

2019-05

Kelli is the best! She is saving me thousands of dollars a year! If you own a business or have multiple lines, go see her. She was very professional and explained everything thoroughly. No surprises or gimmicks!

Christopher Pigg

2021-05

Bought phone out right. Did not transfer service. They say no contract but in the fine print in order to use phone some where else you have to keep service for 6 months at 30 dollars per month. In order to unlock phone. You are not told this by anyone at the time of sign up.

Marc Crane

2021-05

Josh should be running the company! He's the ONLY person in all of Cricket that I talked to over the past 2 days that knew what he was talking about!! The store is great and so is the company...Usually!

Dylan Simmers

2024-01

Bri did an awesome job

alma stone

2020-05

When I first got on Cricket it seemed to work good. In the last year is has gone down hill. I used to have coverage at home and all of a sudden it stopped. Called to talk to someone in the local office and the mail box of the office was full. When I walked into the office, the guy there said "oops the phone is dead and it needs to be charged. It went down hill from there. I changed carriers and I am much happier with Verizon.

Alma Peck

2021-05

I would like to say a Big Thank You….Poplar Bluff cricket employees…Kelli Deen and Mickel Boone for all your extra help you gave me. It was greatly appreciated. You went above and beyond to help make things right for me.

victor medina

2019-05

Crew worked tirelessly and patiently to process multiple transfer and porting requests for my new account so setup while maintaining a cheerful, professional, and friendly attitude. Great staff there.

G. Bullard

2020-05

Horrendous service from the very beginning. I received a defective sim card from them and it took them over 7days to resolve the issue. All this time I was unable to recieve any calls or texts from anyone, basically I had nothing coming into my line, everything was going straight to voicemail, but not mine! When the house was finally identified, I had received a faulty sim card, I was told that I had to pay 11$ for a new one!!! When I informed him that I would not be paying for anything that I had had no service since day one... what eventually happened? I was informed that if I continued to be or conduct myself in the same manner that he would have me put out of the store. I wasn't even being disruptive, he kept saying he couldn't wave the fee for the sim, and I told him he could get someone who could and he just completely became more aggressive toward me. I refused to be down and finally a store manager came to his aid, because he was going to eat that phone before it was all over it. I DON'T RECCOMEND. I WISH I HAD THE JERKS NAME HE HAS NO CLUE ABOUT CUSTOMER SERVICE!!