4.4 (1047)
1210 N Westwood Blvd, Poplar Bluff, MO 63901
(573) 686-8812
att.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Yount
2024-03
Karen King was the easiest most professional consultant I have ever dealt with in an ATT store. She made the experience very easy and simple, and for a guy like me that’s not into technology it was stress free. I came in with a iPhone that wouldn’t charge or turn on and she somehow got it to come on long enough to transfer all of my contacts, photos and apps over to the new iPhone in just a few minutes. If you want the best consultant with the most experience ask for Karen King next time you go in the store or set up an appointment ……you will thank me for it!!! The only person I’m going to deal with there from now on.
Joe Joiner
2024-03
Our sales representative Joe C. couldn't have done a better job at helping us. He was knowledgeable, professional, and kind! If I managed the store, I would definitely look into giving him a raise. He's a true asset to your business. He will make a great supervisor one of these days.We waited a little bit, but the store was busy on a Friday evening. We expected a short wait at least. Everyone seemed pleasant.
Sheila Ricketts
2024-03
Karen King is very helpful. She is personable and very knowledgeable. She gladly takes the time to explain things. I am very pleased with my experience at this AT&T store.
Casey Robinson
2024-02
Karen King was really helpful. I came in to trade in my old phone a couple weeks ago. When I asked the man helping me at that time for the headphone adapter and spen for my new phone he said they did not sell them at the store and to try Amazon or Walmart and did not bother to look for them. I then came in to drop off my old phone and Karen helped me. I asked Karen about the accessories I wanted and she found them in store within minutes and was very helpful in getting me what I wanted and how to use the accessories.
Reuben Steinmark
2024-02
I went to the store today to transfer my phone to my own account and Becky helped me get that done. She was nice and helpful. Got it done very quickly. Answered all my questions for me. I will definitely be coming back in to the store for her to help me with further needs.
Gary Guess
2024-02
Visited the Poplar Bluff, Mo store this week and was treated so kind and the service was the best!!!!! I went to pay my bill, the associate told me she could help since the payment machine was out of order. It took less than 5 minutes! This associate never fails to ask about a mutual friend and my family. Thank you Rebecca Hillis for making my experience great!!!
Morgyn Nelson
2024-02
Came in with my grandpa who is a farmer. He had ran over his phone by accident with his tractor. When we came in he had his work clothes on and when we walked in the store a few of the employees looked at us and then turned their back and acted like they were busy. They completely acted like they were too good to help us simply because my grandpa had his dirty work clothes on. We were about to turn around and leave but this one lady named Becky came over and immediately started talking to us and ask us to please let her take care of us. At first my grandpa just wanted to leave but she talked him into not leaving and I can honestly say it was the best experience we have had at any AT&T location. If it wasn’t for Becky we would have completely left AT&T as a whole and switched providers. When we go back we will only be dealing with Becky. That store needs to hire more staff like her. I hope that one day those employees who acted as they were too good to help us because my grandpa had his work clothes on gets treated just as they treated us.
Austin
2024-02
Becky was so so great today! i cannot thank her enough. she was so great through the whole process today! very patient with me and all my questions, best service i have had there!
Hannah Sadler
2024-02
I recently had such a great experience in AT&T. Becky took excellent care of us, I will absolutely be back to do business with her again. I’ve had trouble in the past with AT&T but Becky really changed my mind about switching. She cares about her customers. Wish all of the AT&T staff put as much care and consideration into their job as Becky does! Well done ma’am!
Amber M. Brown
2023-12
I absolutely enjoyed my experience with, Alexis! She was very helpful and knowledgeable. Her personality and customer service was by far the best I’ve received, and I’ve been with AT&T a long time. Thank you, Alexis for everything and making my experience easier and faster. My children are going to be very happy this Christmas!
Christa Childress
2023-12
Karen King was awesome! She was quick, efficient, and helped us get everything we needed on our first trip to the store.
Tina Sullivan
2023-12
Karen King was a wonderful person and I found her to be very helpful. She helped me to choose the proper equipment to fit my needs.
Lareesa Reid
2024-02
I visited last week and unfortunately had a negative experience with a sales rep named Becky. Her rude and condescending behavior, accompanied by a racist demeanor, left me feeling uncomfortable and disrespected. It's essential for customer service to be respectful and inclusive and I was not feeling it.
Elizabeth Biggs
2024-01
Rachael helped us today, she was awesome,Friendly, knowledgeable, and fast. When we come back, we will definitely be asking to see Rachel again. We are so happy!
Ryan Tooke
2022-06
Karen King,Karen is awesome! She helped us upgrade our devices and save $$ per month. Thank you!! Highly recommended.
Angie Fowler
2024-03
Karen King was very nice and had great service! She had great knowledge and was very good to work with!!
myke miller
2024-03
Karen King was definitely a pleasure to deal with. Very professional, dedicated, and very interactive.
Mo
2024-02
Karen King does a great job helping out with anything and everything with cell phones. If you have any questions she is the sales representative to ask!
Charles Blackmon
2024-02
I have been an att customer for many years, and when I am in my local store I always look for Karen, or Rebecca. There services is unbelievable they always go the extra mile to give me the best deals they have. I highly recommend these two for all you att service.
Hannah Eddy
2024-01
Karen King literally the sweetest, most patient person. Truly wants what’s best for you and doesn’t undercut you!! The best in the game!
Jo Engelman
2024-02
Karen King was excited and eager to help. She was extremely patient and answered all questions!
Lydia Cotter
2024-02
Becky is so helpful. Never fails to answer any questions if need be and is always lighthearted, respectful and professional. By far the best experience I’ve had at AT&T is with Becky!
Collin Scobey
2024-01
Karen King was extremely helpful and effective. 10/10 customer service I would recommend using her for any phone needs at AT&T. Thank you!!!
Dixie Becker
2023-12
Karen King was very amazing taking care of me and activating all 5 of my new devices, I will definitely recommend her to others!!!!
Darcie Williams
2024-04
Karen king was wonderful in helping me with my Apple Watch and my iPhone!
Austin Miller
2024-02
Mrs Becky was a very nice and helping worker that was willing to take her time with breaking everything down for me I really realty appreciate her friendliness
Rebecca Fincher
2023-12
Karen King was extremely helpful getting me setup with my new phone. She's always helped my family and is always really sweet!
Caitlyn Hill
2023-11
Karen King was so helpful and amazing helping me trading from Verizon to AT&T! She made it affordable and better for me! So happy to be leaving with my new iPhone 15 & on a budget!
madi terry
2024-02
Becky always helps me with any troubles i’m having, has a positive attitude, and never fails to make me laugh! You guys have a great long time employee on your hands!
Catherine Willey
2024-02
Karen King was super helpful resolving my return and helped get new cords instead of returning the charger.
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-7 PM |
| Sunday | 10 AM-6 PM |
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